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Mermaid Suite Hotel

3.0 star property
Hotel with a restaurant, steps from Oxford Street

Photo gallery for Mermaid Suite Hotel

Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Triple Room
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Housekeeping
The current price is NZ$207
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
3-4 Blenheim Street, London, England, W1S 1LA
  • Place, Oxford Street
    ‪1 min walk‬
  • Place, Bond Street
    ‪1 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(10 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room (5 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (5 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Family Room (7 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (7 Adults)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 7
  • 1 Double Bed and 5 Single Beds

View all photos for Studio (4 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Studio (4 Adults)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

View all photos for Double Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room

7.2 out of 10
Good
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Electric kettle
Iron/ironing board
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

London

At Mermaid Suite Hotel you'll be within steps of popular attractions like Oxford Street and Bond Street. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. .Within a 15-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Hyde Park.

What's nearby

  • Oxford Street - 1 min walk - 0.1 km
  • Bond Street - 1 min walk - 0.1 km
  • Regent Street - 4 min walk - 0.4 km
  • Oxford Circus - 4 min walk - 0.4 km
  • Hyde Park - 10 min walk - 0.9 km

Getting around

  • Bond Street (Elizabeth Line) Station - 2 min walk
  • Tottenham Court Road Station - 16 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Fait Maison - ‬3 min walk
  • ‪Drunch - ‬1 min walk
  • ‪The Spread Eagle - ‬1 min walk
  • ‪Caffè Concerto Bond Street - ‬3 min walk

About this property

Mermaid Suite Hotel

Hotel with a restaurant, steps from Oxford Street
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.

This 3-star London hotel is smoke free.

  • 32 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • ATM
  • No smoking on site
  • Dining venue
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Mermaid Suite Hotel?

Mermaid Suite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mermaid Suite Hotel?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Mermaid Suite Hotel on 11 Feb 2026 start from NZ$207.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mermaid Suite Hotel?

No, Mermaid Suite Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mermaid Suite Hotel?

Yep, you can grab a meal at Mermaid Suite Hotel's onsite restaurant.

What time are check-in & check-out at Mermaid Suite Hotel?

Check-in begins at 1 PM. Check-out time is 11 AM.

Are pets allowed at Mermaid Suite Hotel?

No, pets are not allowed.

Mermaid Suite Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 164 out of 636 reviews
Rating 8 - Good. 240 out of 636 reviews
Rating 6 - Okay. 132 out of 636 reviews
Rating 4 - Poor. 64 out of 636 reviews
Rating 2 - Terrible. 36 out of 636 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Did not know we had to navigate all of the skinny stairs. Room was smaller than expected and very hot. Thankfully there was a fan but I just made it okay. It did the trick, but was over priced compared to our other two Marriott airport hotels
Stayed 1 night in Oct 2025

4/10 Poor

Vanette

Liked: Cleanliness
Disliked: Staff & service, amenities
No lamps in room, just bright overhead lights. No lift, many steep stairs. No hand towels. Close to shopping, restaurants. Location great, but pricey for amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Helen

Travelled with group
Liked: Cleanliness, staff & service
Check in was easy and the gentleman at reception was very friendly. There is a narrow flight of stairs to get to reception. We were able to leave bags in the small reception area as we arrived early. Our room was across the road in another building on the 3rd floor (no lift) Room size was ok but basic. Did have hairdryer and tv but no other extras. Shower was great though. Furnishings tired with knocks and chipped paint around bases. Excellent location and ok for 1 night.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service
Ideal position, being just off Oxford Street, 10 minute walking distance from London Palladium. Bed linen and towels spotlessly clean. Bathroom clean. Beds a bit hard and uncomfortable unfortunately. In general room had everything we needed although in need off some refurbishment. Good value for what we paid in comparison to other hotel prices in that area.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is acceptable, and clean. It’s brilliantly positioned and the staff are very friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for our plans
Stayed 1 night in Sep 2025

2/10 Terrible

Trudy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bed bugs and the manager was horrible,never stay there it should be closed down
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities
The area is very accessible fo anything. The only thing we dont like is we discovered a lot pf black mold at the bathroom ceiling. We experience body itxhy during pur stay. First time i stayed in a hotel dont hope soap shampoo and conditioner.
Stayed 3 nights in Aug 2025

8/10 Good

Bernadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small but was in excellent location, with lots of tube and trains stations around. There was safe streets and lots of shopping around, easy acess to the hop on hop off bus. Owner is very nice and always there to anawer questions. Very pleasant stay>
Stayed 9 nights in Aug 2025

8/10 Good

Steve

Liked: Staff & service
Relatively inexpensive for the neighborhood and location is great, the manager greeted us outside and was friendly and booking was smooth. Note that the room was on the top fifth floor, so tons of stairs to haul luggage. The main down downsides were the building is old and quite rundown, though they were clearly doing some touch up painting and are working to improve its rather rundown interior. The cleanliness of the rooms was ok, for while the actual pillow cases/linens and bathroom (which was clearly redone and is nice) were clean (critical), the room has many wall stains and floor spots and we found half a bottle of water and a leftover part packet of ED pills under/between bed and walls (eeewww!). I also had a loose carpet staple stick my foot, which I pulled out for safety. All things told, despite a couple significant detractions, we really enjoyed our stay, and I do believe this manager and property are on the upswing and worth trying!
Stayed 4 nights in Aug 2025

6/10 Okay

Jenny

Travelled with family
Disliked: Property conditions & facilities
The place is in a convenient part of the city. We felt comfortable walking around. The bathroom was in need of a deep clean. Lots of mildew and the toilet needed a special trick to get it to flush. Our bed was VERY hard but the kids’ beds were fine. Flat pillows. They did come in and straighten up every day and give us plenty of towels. That is not the norm always. For the price it was fine. The restaurant downstairs was very good and very accommodating.
Stayed 3 nights in Aug 2025

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was nice and central to the places we wanted to visit
Stayed 3 nights in Jul 2025

6/10 Okay

Wayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient a location. Lovely restaurant attached to hotel. They gave good discount
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to stuff close by and walk. Room felt private and quiet.
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO AIR CONDITIONING!!! The location was awesome. The room was small but was ok for our family of 4. No breakfast. We were in Room 4. The restroom had mold. The room was more less clean but not spotless. It would have been great if it was swept and mopped. The older, front desk guy was not very nice. I saw a sign stating there was breakfast from 8-9:30am and he denied it being displayed. He was short and rude that there was no way I could have seen that. I told him no problem and hung up.
Stayed 3 nights in Jul 2025

6/10 Okay

alan

Travelled with group
Liked: Cleanliness, room comfort
Basic requirements were met except for air conditioning (only a fan). Very steep stairs to reach the room. Bathroom so small it was necessary to spread my legs to use the toilet. Best feature the location, very central
Stayed 4 nights in Jun 2025

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

The smallest room I have ever been in. You couldn’t walk around the bottom of the bed window opened a fraction To a brick wall. 2 tea bags and 2 satchets of dried milk. It was disgusting bed was uncomfortable. A hot night small cheap and Nast fan provided that made an awful noise all night. We felt ripped off
Stayed 1 night in Jun 2025

6/10 Okay

Kue

Disliked: Staff & service, property conditions & facilities
The area on the property is ok
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Stayed 2 nights in Jun 2025