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Mermaid Suite Hotel

3.0 star property
Hotel with a restaurant, steps from Oxford Street

Photo gallery for Mermaid Suite Hotel

Breakfast area
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Dining
Triple Room
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is NZ$245
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
3-4 Blenheim Street, London, England, W1S 1LA
  • Oxford Street
    ‪1 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • Piccadilly Circus
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (4 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Studio (4 Adults)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Room (7 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (7 Adults)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 7
  • 1 Double Bed and 5 Twin Beds

View all photos for Family Room (5 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (5 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About the area

London

At Mermaid Suite Hotel you'll be within steps of popular attractions like Oxford Street and Bond Street. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a front desk safe. .Attractions within a 10-minute walk of this 3-property class London City Centre hotel include Oxford Circus and Baker Street.

What's nearby

  • Oxford Street - 1 min walk - 0.0 km
  • Hyde Park - 10 min walk - 0.9 km
  • Marble Arch - 12 min walk - 1.0 km
  • Piccadilly Circus - 14 min walk - 1.2 km
  • Buckingham Palace - 19 min walk - 1.6 km

Getting around

  • Bond Street (Elizabeth Line) Station - 2 min walk
  • Tottenham Court Road Station - 16 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • ‪Fait Maison - ‬3 min walk
  • ‪Drunch - ‬1 min walk
  • ‪The Spread Eagle - ‬1 min walk
  • ‪Juice Box London - ‬1 min walk
  • ‪Angus Steakhouse - ‬1 min walk

About this property

Mermaid Suite Hotel

Hotel with a restaurant, steps from Oxford Street
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.

This 3-star London hotel is smoke free.

  • 32 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • ATM
  • No smoking on site
  • Dining venue
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi

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  • Air conditioning
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The price is NZ$227
includes taxes & fees
31 Aug - 1 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Free cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Mermaid Suite Hotel?

Mermaid Suite Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mermaid Suite Hotel?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Mermaid Suite Hotel on 31 Aug 2025 start from NZ$244.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mermaid Suite Hotel?

No, Mermaid Suite Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mermaid Suite Hotel?

Yep, you can grab a meal at Mermaid Suite Hotel's onsite restaurant.

What time are check-in & check-out at Mermaid Suite Hotel?

Check-in begins at 1 PM. Check-out time is 11 AM.

Are pets allowed at Mermaid Suite Hotel?

No, pets are not allowed.

Mermaid Suite Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 584 reviews
Rating 8 - Good. 222 out of 584 reviews
Rating 6 - Okay. 120 out of 584 reviews
Rating 4 - Poor. 60 out of 584 reviews
Rating 2 - Terrible. 32 out of 584 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Good value for price based on location. Room was 211 but was on the 5th floor with no elevators. So not good for everyone. Bathroom was ok but starting to get a bit moldy. We would stay again.
Stayed 2 nights in May 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to all the main shops Oxford st. Only downfall is stairs to reception even higher ones to your room very safe and private.
Stayed 2 nights in May 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and so central
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely receptionist, great room. All round great experience
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient and met our needs. Only complaint is that the beds were a bit hard but for a short stay it's perfect
Stayed 1 night in Apr 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to where I wanted to be.

The only disappointment was that no one came in to the room after my first night and made the bed, tidied up and restocked the tea and coffee and milk sachets. Room was nice and the shower was really good.
Stayed 2 nights in Apr 2025

8/10 Good

ann

Liked: Staff & service
I stayed one night before an event I was attending. It was convenient for
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Khalid

Disliked: Cleanliness, staff & service, amenities
Will not recommend this to anyone
Stayed 1 night in Apr 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service
I was up graded from a single bed to a tripple single room. Plenty of space, bring earplugs if you are staying on the street side and sensative to sound.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and value

Good value, excellent location for tubes/buses/West End and shopping. I was three flights of stairs up - so not for the short-of-breath!
Stayed 1 night in Mar 2025

10/10 Excellent

Elvis

Stayed 1 night in Mar 2025

6/10 Okay

Dean

Disliked: Amenities, property conditions & facilities
Ok I guess for the price I didn't expect too much, after climbing a flight of stairs with my suitcase to the reception and checking in I was informed my room was in the building across the street, now that was a challenge 5 flights of stairs with my suitcase. Ok now the room at 1st glance it was clean, then start looking around cobwebs up high, damp/mold in the bathroom. The noise all night from the street below, the bed was an old fashioned spring bed, with the springs worn out, the pillows were as flat as a pancake. So overall not the best of experiences in a hotel choice. Hey for $80 I guess it worked. As for the location it was excellent, close to Mayfair and New Bond street, amazing shopping are and not too far from the Tube Station.
Stayed 2 nights in Mar 2025

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service

Great location, but ...

Stayed 1 night in Mar 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

good location, stayed for 2 nights, room was clean and comfy. Tea/coffee making facilites available, enough storage space. I was located at top flights, quite a few stairs would be unsuitable if anyone had mobility issues, but overall a good place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Michael Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
The Mermaid Hotel has been great - it is definitely no 5 star, and probs not for everyone. Very Faulty Towers like ... It's above a shop - no lift - skinny terraced stairs - takes a while for the hot water to kick in - the floors creak - the ceiling creaks from the floors upstairs ... But ... The man in reception is really pleasant - the room was cleaned every day - it has WiFi - just off New Bond Street (the most expensive street in Lodon) one street behind Oxford Street situated between Bond & Oxford Circus Stations ... You could never go past the LOCATION - LOCATION - LOCATION ... I would recommend the Mermaid to anyone who owns ear plugs - understand creaking ceilings can be an issue if you are trying to sleep - and I would not hesitate to stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the value.

Lovely hotel. So central to the key trip attractors. It was a great base. Would certainly come back to the mermaid suits again. Good, warm shower, comfortable beds, and lovely warm room. Amazing value for money too. Would recommend this hotel anyway, and will be back.
Stayed 1 night in Feb 2025

6/10 Okay

Andy

Cheap, good location, get what you pay for.

I stayed for one night and needed nothing more than somewhere to crash. This hotel at £64 in a central location provided that. It is located in a set of different buildings with the main entrance by the Pizza Restaurant. There are lots of steep stairs, six flights upto my small room. Anyone getting on in years or with mobility issues or even heavy luggage is going to struggle. The room was small and dimly lit. The bed functional. A closer inspection reveals the knocks, dirt etc which would benefit from a good tidy up. Sheets and towels all clean. In summary it's a low budget place in a good location. Don't expect more and you won't be too disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Cristina

Stayed 1 night in Jan 2025

4/10 Poor

Storey

Fire alarm going off all night not much sleep got
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025