Mornington Hotel London Victoria

4.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Photo gallery for Mornington Hotel London Victoria

Front of property
Reception
Lobby
Shower, free toiletries, hair dryer, towels
In-room safe, soundproofing, iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$246
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
25 Gloucester Street, London, England, SW1V 2DB
  • Place, Buckingham Palace
    ‪17 min walk‬
  • Place, Big Ben
    ‪3 min drive‬
  • Place, Piccadilly Circus
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Classic Single Room, 1 Single Bed

7.0 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Coffee/tea maker
Champagne service
Electric kettle
Daily housekeeping
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

7.2 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Coffee/tea maker
Champagne service
Electric kettle
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room

7.6 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Coffee/tea maker
Champagne service
Electric kettle
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Coffee/tea maker
Champagne service
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Hairdryer
Coffee/tea maker
Champagne service
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

Family Suite, 3 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
3 bedrooms
Hairdryer
Coffee/tea maker
Champagne service
  • 40 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Family Suite

  • Sleeps 6

Deluxe Family Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

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About the area

London

Mornington Hotel London Victoria puts you in the heart of London, within a 20-minute stroll of popular places like Buckingham Palace and Westminster Abbey. Highlights at this hotel include in-room Smart TVs. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find express check-in, express check-out and luggage storage. There's also the convenience of car rentals on site. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Sloane Square and Houses of Parliament.

What's nearby

  • Victoria Station Travel Information Centre - 9 min walk - 0.8 km
  • Buckingham Palace - 17 min walk - 1.4 km
  • Big Ben - 3 min drive - 1.7 km
  • Piccadilly Circus - 5 min drive - 2.3 km
  • London Eye - 6 min drive - 3.0 km

Getting around

  • Pimlico Underground Station - 8 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London (LCY-London City) - 48 min drive

Restaurants

  • ‪Delizie D'italia - ‬4 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪Cask Pub & Kitchen - ‬4 min walk
  • ‪The Marquis of Westminster - ‬4 min walk
  • ‪The Prince Of Wales - ‬4 min walk

About this property

Mornington Hotel London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
As a guest of Mornington Hotel London Victoria, you'll find tour/ticket assistance, concierge services, and 24-hour room service. WiFi is free in public spaces. Mornington Hotel London Victoria also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 20 guestrooms or units
  • 6 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Frequently asked questions

What is the cancellation policy at Mornington Hotel London Victoria?

Mornington Hotel London Victoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mornington Hotel London Victoria?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Mornington Hotel London Victoria on 2 Nov 2025 start from NZ$246.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mornington Hotel London Victoria?

No, Mornington Hotel London Victoria does not offer an airport shuttle service.

What time are check-in & check-out at Mornington Hotel London Victoria?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mornington Hotel London Victoria?

No, pets are not allowed.

Mornington Hotel London Victoria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 743 reviews
Rating 8 - Good. 240 out of 743 reviews
Rating 6 - Okay. 95 out of 743 reviews
Rating 4 - Poor. 51 out of 743 reviews
Rating 2 - Terrible. 42 out of 743 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carmela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bedrooms very small didn't realize no elevators. Biggest small room I have ever seen was on 4th floor. I realize some things cant be changed. But small thoughtful gestures would ease disappointment of rooms. For example upon arrival most people exhausted from travel offer a refreshment drink. Anyway should have done more research.
Stayed 5 nights in Jul 2025

4/10 Poor

Canuck

Travelled with group
Disliked: Amenities
Incredibly tiny. No amenities
Stayed 5 nights in Jul 2025

4/10 Poor

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny room, no elevator

Our room was on the 4th floor with no elevator. Room was so small like a closet- the bed was right against the wall. Window shades barely covered window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Close enough to walk most places in central London and yet far enough away to be quiet and cozy.
Stayed 3 nights in Jun 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is close to some of the top tourist attractions in London. Very walkable from this location. The rooms are extremely small. Not even enough room to put a suitcase on the floor. Even our room with a double bed was too small for two people. Also no elevator made moving luggage very difficult. Not a hotel I would ever stay at again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to dislike. Very good for the price, great location for us personally and staff are very nice + helpful. Would absolutely go back and definitely recommend
Stayed 2 nights in Jul 2025

2/10 Terrible

Theresa G.

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Condescending people

Stayed 4 nights in May 2025

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice - Please note there is no elevator - so rooms at top floor are hard to access with heavy bags. Beds were very comfortable!
Stayed 3 nights in Jun 2025

8/10 Good

Ciara

Stayed 3 nights in Jun 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Smallest.room on the planet !!!
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but room for improvement

Positives - spotless room - clean towels provided, shower gel/shampoo etc - great air conditioning - staff polite, friendly and helpful - shower was great - bed was comfortable - iron and ironing board were available in the room which was really useful Negatives - room was quite small (in fairness the dimensions were stated in the room description but I just wasn’t clued in enough to understand how small it really was). That being said the room was called a “superior double room” but it was anything but superior - the room description said it would include a queen sized bed. The bed was definitely not queen sized and probably just above double. - bed was pushed against the wall/window so one person had to climb over the other during the night. - window handle in bathroom was broken, which meant we couldn’t securely close window - appreciate there is very limited space, but there was no where to sit except for the bed so it meant that if you have snacks or food then you had to eat in bed - blinds do not block out daylight - there is a gap between the door and floor which let in light from the hallway at night - there are no elevators and 4 stories. It wasn’t too much of an issue for us as we are fairly young and fit but I would imagine it would be an issue for older folk - adjoining rooms aren’t soundproof, although the neighbours were not that noisy so not much of an issue
Stayed 2 nights in Jun 2025

2/10 Terrible

William

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment and poor communication

Dear Mornington Hotel Team, I hope this message finds you at all, as we tried contacting you using 3 different methods before sending this review. My companion and I recently stayed at your hotel and, whilst we appreciated the welcome and courteous staff, we unfortunately encountered a few issues that impacted the quality of our stay. Indeed, the most pressing concern was the broken air conditioning in our room. As a result, the room became very hot and humid, which made it difficult to sleep. Upon informing the staff, we were advised to open the window for ventilation; however, this led to another issue, as we then had to contend with multiple insects entering the room despite keeping the lights off, further disturbing our rest, as well as requiring us to spend extra time and energy to get rid of those insects. Additionally, we were woken up by a fire drill, which added to the overall disruption to our short 2-day stay.
Stayed 2 nights in Jun 2025

8/10 Good

zac

The rooms are extremely small so make sure that you're not booking this hotel if you plan on staying in the room. Was in a bad room if you're just using it to sleep and explore the city. The location was quite good it was extremely safe and walkable.
Stayed 3 nights in Jun 2025

8/10 Good

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Hotel very nice. Location excellent. Staff lovely. Only issue, Rooms very small
Stayed 1 night in Jun 2025

4/10 Poor

Marcus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not cleaned everyday. No air condition working. Lied to when it would be repaired. Had to buy a fan ourself.
Stayed 4 nights in May 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean and well maintained. Shower was hot almost instantly when turned on. Very well-trained and friendly staff. Would have been 5 stars if there had been a lift.
Stayed 3 nights in May 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Good location, great service
Stayed 1 night in Jun 2025

8/10 Good

Mousa

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Michelle, Elmira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
tiny
Stayed 3 nights in May 2025

6/10 Okay

tammy

Travelled with family
Liked: Staff & service

A good base for our adventures

Four of us (all adults) spent two nights in London and had reserved three rooms at the hotel months in advance. When we arrived, we learned that their booking service had a blip and only two of our rooms were available ... the third room (the one my boyfriend and I stayed in) was around the corner in another of their hotels (the Victor). While slightly inconvenient, it worked out okay and they were super apologetic. The room itself was comfortable, though two things didn't quite live up to our standards ... the full-sized bed was a little smaller than we are used to and didn't have a lot of support underneath the edges (we both almost slid off it a couple of times when we got too close to the edge LOL) ... and there were multiple little bugs in the shower (not harmful at all, but a little gross). To be fair, we didn't complain about either of these and didn't give the hotel a chance to do anything about them ... we were very tired from our journey and more concerned about just enjoying the city. We slept well and the location served as a good base for our adventures :)
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apparently the photos are of an executive double room.
Stayed 1 night in May 2025

4/10 Poor

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is to small , staff not to friendly.
Stayed 2 nights in May 2025