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Nayland Hotel

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Photo gallery for Nayland Hotel

Exterior
View from property
Lobby
Classic Triple Room
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
132-134 Sussex Gardens, London, England, W2 1UB
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
Daily housekeeping
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.2 out of 10
Good
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Digital channels
In-room safe
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At Nayland Hotel you'll be within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this Victorian hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of limited parking. .Within a 30-minute walk of this 3-property class London City Centre hotel, attractions include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Marble Arch - 12 min walk - 1.0 km
  • Park Lane - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Blank Street Coffee - ‬4 min walk
  • ‪Sawyers Arms - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬4 min walk
  • ‪The Dickens Tavern - ‬3 min walk

About this property

Nayland Hotel

Victorian hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Nayland Hotel also features tour/ticket assistance, coffee/tea in common area, and a front desk safe.

This Victorian London hotel is smoke free.

  • 40 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Nayland Hotel offers 40 accommodations with a safe and a hairdryer. 28-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Queensway Hotel, Sure Hotel Collection by Best Western
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
3.5 out of 5, Good, 1,000 reviews
The price is NZ$173
includes taxes & fees
5 Jan - 6 Jan 2026
Queensway Hotel, Sure Hotel Collection by Best Western

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 8 for adults and GBP 4 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8 for adults and from GBP 4 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

Property is also known as

Nayland
Nayland Hotel Guest House
Nayland Hotel Guest House London
Nayland London
Nayland Hotel London
Nayland Hotel
Nayland Hotel London, England
Nayland Hotel Hotel
Nayland Hotel London
Nayland Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Nayland Hotel?

Nayland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Nayland Hotel?

Onsite parking is limited.

Does Nayland Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Nayland Hotel?

No, Nayland Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Nayland Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Nayland Hotel?

No, pets are not allowed.

Nayland Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 663 reviews
Rating 8 - Good. 280 out of 663 reviews
Rating 6 - Okay. 134 out of 663 reviews
Rating 4 - Poor. 52 out of 663 reviews
Rating 2 - Terrible. 35 out of 663 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location short walk from Paddington lots of restaurants nearby
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This our second stay at Nayland. Welcoming and friendly service as with last stay. The only negative was that our room was tiny this time.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was better than expected. The staff were kind and friendly and inconspicuous. The room was fine. It was small as you'd expect for the price. But everything worked and was clean. The toilet and shower were spotless. Breakfast was fine, though the room used was too small really.
Stayed 2 nights in Aug 2025

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast feast. Many cereal options. Very friendly staff. Clean! The room was tiny, the bed narrow, no space for luggage. Bathroom and shower great! Luggage storage at the reception thankfully appreciated. Generous offer of hot drinks and biscuits in lobby We enjoyed our stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable one night stay that suited our needs. Very pleasant and helpful staff.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Really good for the price. Clean room and great location. Only downside is the room itself is fairly small, bu
Stayed 2 nights in Jul 2025

10/10 Excellent

Becky

Such a lovely little hotel! Stayed here for 2 nights while going to bst hyde park! Its a great location right next to paddington station. Definitely reccommend. The staff were lovely and clean rooms👍
Stayed 2 nights in Jul 2025

4/10 Poor

Hui-ya

Stayed 2 nights in Jul 2025

8/10 Good

Vidalma, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Small property, friendly staff, no a/c, just Tootbus stop around the corner, very close to the undergroud. Many restaurants and souvenir shops around.
Stayed 2 nights in Jun 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in London.

This hotel was in a great location. It was walking distance to Paddington station, Hyde Park and Kensington Palace and lots of pubs and shops. The staff were very helpful and friendly. Rooms were what I expected, small clean everything we needed but no extras. We had a great stay and I would definitely stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, close to tube & walkable to Hyde Park. Very tiny room but beds comfortable and breakfast satisfactory.
Stayed 1 night in Jun 2025

8/10 Good

Tannia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, walking distance to Paddington Station and breakfast was surprisingly good as I wasn’t expecting too many options.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean and helpful staff. For the money it was good!
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the customer service was the best!
Stayed 2 nights in May 2025

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The room was comfortable. Not much of a bar area to relax and have a drink in. The staff were very accommodating and friendly.
Stayed 1 night in May 2025

8/10 Good

Nicki

Travelled with group
Liked: Cleanliness, staff & service, room comfort

It’s fine.

It was fine - I wasn’t expecting blankets and bedspreads but rather hoping for nice white duvets. It was clean and tidy and the room was cleaned for our return each day, clean towels, beds made etc. could look smarted with decor and carpet, but it was all fine really. Shame we have to get our cups of tea downstairs and bring to the room, that was odd and I wondered if it’s ok health and safety wise…boiling water. But it was fine, honestly. A good base. Comfy beds.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff, great location. Will continue to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Enjoyed the whole stay.Will continue to visit this hotel, great staff, great location.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great London stay

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service. In our room there were no duvet to the bed, only a fleece blanket covered in a too small bed linen which wasn't nice to use and hard to share for two people. Apart from this, everything else was good.
Stayed 3 nights in Apr 2025

8/10 Good

Shamsul

Overall good
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025