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Hotel Orlando by PLI

Property class: 3

Photo gallery for Hotel Orlando by PLI

A modern hotel room with two beds, a large mirror, a clock, and a view of the hallway.
A modern bedroom with a large bed, a grey sofa, and a wall clock.
A modern kitchen with white cabinets, black tiled backsplash, stainless steel appliances, and a central island.
A brick building with a patio area, a red wicker chair, and a bed visible through a glass door.
A modern living room with a grey sectional sofa, a wall clock, and a mounted TV.

Reviews

5.2 out of 10

Popular amenities

The current price is NZ$154
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
83 Shepherds Bush Road, London, England, W6 7LR
  • Place, Westfield London Shopping Centre
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, Private Bathroom

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, a ceiling fan, a window with curtains, and a small table with a fan.

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Private Bathroom

A pink-themed hotel room with two beds, a desk, and a radiator.

Standard Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

A modern bedroom with a large bed, a sofa bed, and a flat-screen TV mounted on the wall.

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Classic Suite, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Classic Studio, Ensuite

A modern hotel room with a large bed, a sofa, a flat-screen TV, a standing fan, and a painting on the wall.

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

A pink-themed hotel room with two beds, white bedding, and pink curtains.

Classic Triple Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

A compact room with a bed, a small table, a radiator, and a ceiling fan.

Classic Single Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Quadruple Room, Ensuite

A modern bedroom with a grey sofa, a bed with white linens, and a cityscape view through the window.

Classic Quadruple Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Double Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

A hotel room with two beds, a desk, a TV, and a window with curtains.

Basic Studio, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Apartment, Ensuite

A modern bedroom with a large bed, two side tables, and artwork on the walls.

Family Apartment, Ensuite

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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citizenM London Shoreditch

London City Centre
  • Free Wi-Fi
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  • Air-conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,005 reviews
The price is NZ$278
includes taxes & fees
18 Oct - 19 Oct
citizenM London Shoreditch

About the area

London

At Hotel Orlando by PLI you'll be within just a 15-minute stroll of popular places like Westfield London Shopping Centre and Kensington High Street. .This smoke-free hotel has free WiFi in public areas and multilingual staff. .Attractions within a 30-minute walk of this 3-property class Hammersmith hotel include Olympia Events and River Thames.

What's nearby

  • Shepherd's Bush Empire - 8 min walk - 0.7 km
  • Westfield London Shopping Centre - 9 min walk - 0.8 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km
  • River Thames - 18 min walk - 1.5 km

Getting around

  • Goldhawk Road Underground Station - 8 min walk
  • Shepherd's Bush Station - 11 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Debbie Jo - ‬5 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪Zarathustra Cafe - ‬6 min walk
  • ‪The Brook Green Hotel - ‬2 min walk
  • ‪The Queen's Head, Hammersmith - ‬5 min walk

About this property

Hotel Orlando by PLI

Hotel Orlando by PLI offers its guests multilingual staff. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 35 guestrooms or units
  • Staff members are multilingual
  • No smoking on site
Hotel Orlando by PLI offers 35 accommodations. Housekeeping is provided on a weekly basis.

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The price is NZ$151
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and cash. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Orlando Hotel Hotel
Orlando Hotel London
Orlando Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at Hotel Orlando by PLI?

No, Hotel Orlando by PLI does not offer an airport shuttle service.

How much does it cost to stay at Hotel Orlando by PLI?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Orlando by PLI on 28 Sept 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Hotel Orlando by PLI?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Orlando by PLI?

No, pets are not allowed.

Hotel Orlando by PLI Reviews

Reviews

5.2
Rating 10 - Excellent. 19 out of 145 reviews
Rating 8 - Good. 24 out of 145 reviews
Rating 6 - Okay. 27 out of 145 reviews
Rating 4 - Poor. 26 out of 145 reviews
Rating 2 - Terrible. 49 out of 145 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Very basic. Building and interiors need a serious makeover. Stay was just okay
Stayed 12 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great, the property “photographs well” It’s been refurbished cheaply or still in the process of renovation. The ‘feel’ of the place is a little run down and needs a good cleaning
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic and in need of refurbishment. Staff were very helpful and courteous. Room was clean with drink making facility but nowhere for clothes to go. Certainly not luxury but functional for one night. Good wine bar very near and a couple of restaurants.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice, close to Westfield and central parts of the city. Not very good service and the place needs a lot of renovating, would not recommend staying here
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. GDPR breached at check in. Waited 40 mins to check in. Room was so dirty we didn’t end up staying and booked somewhere else. Requested a full refund. Still waiting on the hotels response on that front. Expedia have not been helpful whatsoever regarding any of this matter.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Surprisingly nice, super easy checkin using email sent, everything worked, and was clean with a good bed, solin functioning shower, kettle, and quiet.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be fully informed that this is a self check-in hotel. There is no staff member there. You need a code to get into the hotel and the room, but they won't give it to you right away and they were slow to respond to my inquiry, and it is not clear how to talk to them, since the company name is different from the hotel name. You need to send a photo of your ID and pay a 100 pound safety deposit above the cost of the hotel to receive your codes. There are two buildings, 43 and 45, so you need to be sure you're in the right building. There is no elevator. We were on the 3rd floor and there is no air conditioning so it was blazing hot. It didn't look like the carpet had been vacuumed in quite some time. The rooms are slightly larger than a closet. It was, let's say, an ordeal.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Basic but clean

This hotel might not be for everyone but for the price it was fine for us for one night. Very basic, small room, tiny bathroom but clean which is all we needed after coming home late after a show at the Apollo which is a 10min walk
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Pay an extra £10 for a more cleanly hotel. It’s worth it
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

The room was basic and clean except for a suspicious looking something stuck to wall by my bed. Possibly a large snot ball which surely could not have been missed by the person who made the bed. Tea and coffee facilities were supposed to be available. I had 2 mugs and 3 tea bags. No coffee,milk or sugar and no staff on site. Bang went my early morning cuppa. Didn’t appear to be any smoke detectors in the corridors or fire evacuation instructions, luckily I made it through the night. Did have a lovely what’s app message at 12.30 post midnight to ask if I was enjoying my stay though. Avoid this hotel if you value your life. It’s the worst budget hotel I’ve ever used. How a remote reception with no staff on site is supposed to work if you need something beats me. Thanks for nothing Hotel Orlando.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

It served its purpose
Stayed 1 night in Feb 2025