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Park Plaza London Riverbank

4-star property
18 Albert Embankment, London, England 0508 053 286
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4.4 out of 5
Excellent!
See all 15 Wotif Reviews

"We stayed here for 2 nights before going on a coach tour. It was a lovely room with remote controlled blinds and lights etc. Very quiet. Large and com ... " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

At Park Plaza London Riverbank you'll be within just a 15-minute stroll of popular places like Tate Britain and The Oval. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge.

You can enjoy plasma TVs with satellite channels, and all 489 soundproofed rooms feature free WiFi, coffee/tea makers and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Safes, hairdryers and irons/ironing boards are also available.

The restaurant, Chino Latino, serves international cuisine and is open for breakfast, lunch and dinner. Business amenities include a meeting room and a business centre. Added amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 4-star London City Centre hotel, attractions include Houses of Parliament and Sea Life London Aquarium.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$182* Per night/room 3 Jan. - 4 Jan.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room, 1 Double Bed, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Park Plaza London Riverbank ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza London Riverbank

Everyone (14)
5 out of 5
Fantastic location and breakfast at this hotel. Close to Vauxhall train station-this line takes you to Windsor and Wimbledon or to city centrecentral

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Guest Relations Team

Dear Valued Guest, Thank you for your review and rating us 5/5. Kind regards, Guest Relations Team

4 out of 5
Good location and facilities. Dinner at the restaurant was good but quality of breakfast food was poor. Room had a bad smell in the bathroom and housekeeping was hit and miss.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by PPRL_GR

Dear Guest Thank you for your 4/5 review. Kind regards Guest Relations Team

4 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by PPRL_GR

Dear Guest Thank you for your 4/5 review. Kind regards Guest Relations Team

5 out of 5

Lovely hotel walking distance to London Eye area

Pros: It was the recommended hotel for a coach tour we were going on and this is the main reason we stayed here.
Cons: Reception had a 50 pound hold on our credit card so we could open the mini bar and the charge is still pending 3 weeks after we have checked out.
Location: Southbank area nearby - restaurants, London Eye, Lambeth Bridge - Westminster area, Buckingham Palace. Bar has nice view over Thames River.
We stayed here for 2 nights before going on a coach tour. It was a lovely room with remote controlled blinds and lights etc. Very quiet. Large and comfortable bed.

Posted by , from Australia on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the excellent all round review and your comments about the room and location. I would be happy to assist with investigating the outstanding hold on your card. If you wish, please contact the hotel directly, by phone or email and we can look into it for you. Kind regards, Mark Spanjar Guest Relations Manager

4 out of 5
Great views of Parliament down the river, depending which room/side of building you get. So many hotel rooms in the world, this reminds you, you are in London! Comfortable, good walking distance to the Palace and Trafalgar etc.

Posted by on 17 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the 4/5 review and your great comments about the location and view. It's definitely worth the river view. Kind regards, Mark Spanjar Guest Relations Manager

4 out of 5

Good location by the Thames

Pros: Location, comfort and price
Cons: Maintenance - a couple of lights out a leak around bottom of shower door.
Location: The hotel well positioned on the banks of the Thames close to Vauxhall tube and railway station
Reasonably priced if booking multiple nights. The room was nice but lighting was dark with a couple of lights out. The only other problem was a leaking shower Good points were a large bed, and a clean room. Would stayagain

Posted by on 9 Jul. 2018

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Comment from Hotel Management

16 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the review - despite some minor issues faced it is good that at the end of it you would be staying again. Thank you for your feedback and please do get in touch with the hotel directly by email prior to your next booking and we can see to it that everything is good with your room etc before you check in. Kind regards, Mark Spanjar Guest Relations Manager

5 out of 5

Awesome location on the Thames

Pros: First and foremost staff.....secondly Staff....and last the Staff!
Cons: probably the cleaning. Our room wasnt fully cleaned each day. Looked like it was rushed.
Location: Awesome location, lovely walk to the London Eye and beyond and also across the bridges to Westminster, Trafalgar and Buckingham, etc.
We absolutely loved this hotel. From the beautiful contemporary decor to the super friendly staff. Massive shout out to my bro Don on the door (Sammy Davis and James Brown rolled into one), the one and only Joe up on the Executive lounge (thanks for your permanent smile and easy manner and thanks to the lovely Sarah for the invitation to brekky on the 12th floor (best view and brekky ever). This team ROCKS big time! Would def stay here again.

Posted by , from Fiji on 30 Nov. 2017

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Comment from Hotel Management

3 Dec. 2017 by JP

Good Afternoon Thank you for the %*star review Kind Regards Jean-Pierre Muller Guest Relations Manager

4 out of 5

If English was the main language...

Though extremely helpful smal misunderstandings particularly among breakfast staff led to some later retrivals. Position excellent, room addequate but no view. Tastefully decorated and immaculately clean. Only bone of contention was the refrigerator packed with drinks which is always tiresome. I wish that was optional.

Posted by on 25 Apr. 2017

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Comment from Hotel Management

27 Apr. 2017 by James

Thank you for your feedback. I am happy to learn you fully enjoyed your stay with us. I am sorry to learn you encountered some challenges when talking to our breakfast staff. I hope your travels will soon bring you back to our hotel. Kind regards, James Sessions Senior Guest Relations Manager

5 out of 5

Nice Hotel and it is very near from the big ben

The Hotel was very good. In the Front of the Hotel their is a bus stop. You can use the Bus 24 hours

Posted by on 7 Aug. 2016

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Comment from Hotel Management

2 Sep. 2016 by Vania Silva

Thank you for reviewing our hotel. I am delighted to hear that you have enjoyed you stay with us. I hope you travels bring you back to our hotel to once again enjoy a pleasant stay. Kind regards, Vania Silva Guest Relations Manager

4 out of 5

Great location

Pros: Location was superb.
Location: Westminster and Big Ben very close by. Walk along the water as far as you want.
I only stayed here for one night, but was in a very convenient location. I did think i'd booked a room with one king size b ed, only to discover I had two single beds, but not a huge issue. I got late checkout, which was great. Room service was speedy and effecient.

Posted by , from Sydney on 13 Jul. 2016

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Comment from Hotel Management

21 Jul. 2016 by Joe Cunningham

Dear Tim, Thank you for leaving your feedback on your recent stay with us, I'm glad you had an enjoyable visit and found the location to be ideal for your needs. I hope you return to stay again in future. Kind regards, Joe Cunningham Guest Relations Manager

About the Park Plaza London Riverbank

Location 18 Albert Embankment, London, England SE1 7TJ

Property Features

Park Plaza London Riverbank offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza London Riverbank. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 489 guestrooms or units
  • 16 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.6 km / 17.8 mi)
  • Train station: Vauxhall Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza London Riverbank offers 489 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Valet parking fee: GBP 45.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Riverbank Park Plaza
  • Park Plaza London Riverbank
  • Park Plaza Riverbank
  • Park Plaza Riverbank Hotel
  • Park Plaza Riverbank Hotel London
  • Park Plaza Riverbank London
  • Park Plaza Riverbank London England
  • Park Plaza Riverbank London Hotel London
  • Riverbank Park Plaza London
  • Park Plaza Riverbank London Hotel
  • London Park Plaza
  • Park Plaza London
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank London
  • Park Plaza London Riverbank Hotel London

You should know

  • Pool access available from 7 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing https://www.wotif.co.nz/London-Hotels-Park-Plaza-London-Riverbank.h1183908-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.