See all properties
Save

Park Plaza London Riverbank

4.0 star property
Riverside hotel with an indoor pool, near London Eye

Photo gallery for Park Plaza London Riverbank

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
View from property
Bar (on property)
Suite, 1 Bedroom, Balcony, River View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$319
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Double Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room with River View

  • Sleeps 2

View all photos for Studio Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

8.8 out of 10
Excellent
(138 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(68 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
Hypo-allergenic bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(101 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed
  • River view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • River view

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • River view

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • River view

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

You may also like

Ad
Restaurant

RUBY LUCY HOTEL LONDON by IHG

London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 1,017 reviews
The price is NZ$278
includes taxes & fees
1 Feb - 2 Feb
RUBY LUCY HOTEL LONDON by IHG

About the area

London

At Park Plaza London Riverbank you'll be within just a 15-minute stroll of popular places like Westminster Abbey and St. Thomas' Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Chino Latino, serves international cuisine and is open for breakfast, lunch and dinner. Chino is the hotel's own bar. Enjoy the gym and sauna. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute walk of this 4-property class London City Centre hotel, attractions include London Eye and Big Ben.

What's nearby

  • Thames River - 1 min walk - 0.2 km
  • St. Thomas' Hospital - 10 min walk - 0.9 km
  • Westminster Abbey - 12 min walk - 1.1 km
  • Big Ben - 15 min walk - 1.3 km
  • London Eye - 17 min walk - 1.4 km

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬1 min walk
  • ‪City Cafe - ‬11 min walk
  • ‪Bao Yum - ‬11 min walk
  • ‪Mezemiso - ‬1 min walk
  • ‪Mother Kelly's Bottle Shop & Taproom - ‬6 min walk

About this property

Park Plaza London Riverbank

Riverside hotel with an indoor pool, near London Eye
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Park Plaza London Riverbank.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 645 guestrooms or units
  • 17 levels
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Park Plaza London Westminster Bridge
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 5,440 reviews
The price is NZ$333
includes taxes & fees
26 Jan - 27 Jan
Park Plaza London Westminster Bridge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Frequently asked questions

What is the cancellation policy at Park Plaza London Riverbank?

Park Plaza London Riverbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza London Riverbank?

As of 25 Jan 2026, prices found for a 1-night stay for 2 adults at Park Plaza London Riverbank on 8 Feb 2026 start from NZ$318.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Plaza London Riverbank have a pool?

Yep, and guests love it! Park Plaza London Riverbank has an indoor pool. The pool is open 6:30 AM to 8:00 PM.

Is Park Plaza London Riverbank family-friendly?

You bet! With amenities such as babysitting services and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Park Plaza London Riverbank is a hit with families.

Does Park Plaza London Riverbank serve breakfast?

Yep, guests highly rate the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Park Plaza London Riverbank?

No, Park Plaza London Riverbank does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza London Riverbank?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Plaza London Riverbank?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza London Riverbank?

Dogs are welcome at Park Plaza London Riverbank, with food and water bowls on offer.

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1879 out of 3052 reviews
Rating 8 - Good. 637 out of 3052 reviews
Rating 6 - Okay. 309 out of 3052 reviews
Rating 4 - Poor. 134 out of 3052 reviews
Rating 2 - Terrible. 93 out of 3052 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was very nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. It is right on the river. Walkable to Big Ben and the London Eye.
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Fantastic, helpful staff.
Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel in a walkable area. Didn’t get much sleep though; something kept me awake all night sounding like someone rolling a lift-jack across tile flooring above me and having to listen to what sounded like staff getting yelled at in other rooms. Maybe it was just my particular room location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Doris

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility that is within walking distance to all of the attractions in London
Stayed 5 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Rooms were spacious and clean.
Stayed 6 nights in Oct 2025

10/10 Excellent

ROBB B, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great time in London!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stella

Stayed 6 nights in Aug 2025

10/10 Excellent

Marion

Stayed 3 nights in Oct 2025

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a good value for our stay. Area was very walkable. Close to public transportation, a variery of restaraunt options and local attractions such as Big Ben, London Eye, and the Aquarium.
Stayed 4 nights in Oct 2025

6/10 Okay

Angela, Castle Rock

Travelled with family
Liked: Cleanliness
If you care about the view (as we do), make sure to book a room that has a specified view rather than a few options. We stayed here before and had a river/city view and came back for that reason. Sadly, our studio kitchenette room that stated it had either a city/river view or atrium view had a view of a concrete wall and other guest's windows. We asked to be moved to a room with any kind of view and was told we could for 150 pounds extra per night when we had already paid over $300 a night for our room. It was really disappointing to have zero view and would have liked to have at least known this was an option before booking, as would have stayed elsewhere. Housekeeping was also disappointing, we had to ask for our coffee/tea and towels to be replaced each night. Sheets were not changed and counters not wiped down. It is a nice location and it's very close to many places to walk to (within a 20-30 min walk). The nearest tube is 12 min walk. Hotel itself is clean and nice. The room view is what will make us book elsewhere, as we don't care to stare at a concrete wall when on a vacation, paying a lot for a room.
Stayed 8 nights in Oct 2025

10/10 Excellent

Colten

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Ann

Stayed 3 nights in Oct 2025

8/10 Good

Giovanni, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a recent guest at Park Plaza London Riverbank for 12 nights, and most of my stay was rather pleasant. Everything was clean; staff was friendly, courteous, and always willing to assist in any way. The only downside is the drains in the bathroom sink and shower would emit had a foul smell prior to turning on the water, and the air conditioning in the room made a lot of noise. Other than that, I would stay here again (but upgrade my room).
Stayed 12 nights in Sep 2025

10/10 Excellent

Joyanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. I ordered a late night room service meal as I got in late from the Airport. It was delicious, and well priced. My friends and I purchased the Executive Lounge Day Pass. The view was spectacular from the 12th floor, and the food was good. Again, very friendly staff up there too! Our rooms were clean and spacious. There was no microwave.
Breakfast.
Big Ben, Parliament.
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Liked: Staff & service
No
Stayed 5 nights in Oct 2025

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Ann

Stayed 1 night in Oct 2025

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay at this property, first time in London! The hotel was clean, great location to walk to attractions and restaurants. Staff was friendly and accommodating. I'd recommended this property and would stay again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room upgraded. Nice room. Gym could do with more weights equipment. No complaints and great service from staff especially Christabelle.
Stayed 1 night in Oct 2025