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Park Plaza London Riverbank

4-star property
18 Albert Embankment, London, England 0508 053 286
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4.5 out of 5
Wonderful!
See all 8 Wotif Reviews

"Everyone was extremely helpful, room was great, beds comfy and breakfast was superb " More

By a verified traveller on Thu 19 Dec 2019

Points Of Interest

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Hotel Description

At Park Plaza London Riverbank you'll be within just a 15-minute stroll of popular places like St. Thomas' Hospital and Houses of Parliament. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

Plasma TVs with satellite channels are featured in all 645 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Safes, hair dryers, and phones are also available.

The restaurant, Chino Latino, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 20-minute walk of this 4-star London City Centre hotel, attractions include London Dungeon and Westminster Abbey.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$273* Per night/room 24 Jul. - 25 Jul.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Park Plaza London Riverbank ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza London Riverbank

Everyone (6) Family (1)
5 out of 5
Everyone was extremely helpful, room was great, beds comfy and breakfast was superb

Posted by on 19 Dec. 2019

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5 out of 5
Fantastic location and breakfast at this hotel. Close to Vauxhall train station-this line takes you to Windsor and Wimbledon or to city centrecentral

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Guest Relations Team

Dear Valued Guest, Thank you for your review and rating us 5/5. Kind regards, Guest Relations Team

4 out of 5
Good location and facilities. Dinner at the restaurant was good but quality of breakfast food was poor. Room had a bad smell in the bathroom and housekeeping was hit and miss.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by PPRL_GR

Dear Guest Thank you for your 4/5 review. Kind regards Guest Relations Team

4 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by PPRL_GR

Dear Guest Thank you for your 4/5 review. Kind regards Guest Relations Team

5 out of 5

Lovely hotel walking distance to London Eye area

Pros: It was the recommended hotel for a coach tour we were going on and this is the main reason we stayed here.
Cons: Reception had a 50 pound hold on our credit card so we could open the mini bar and the charge is still pending 3 weeks after we have checked out.
Location: Southbank area nearby - restaurants, London Eye, Lambeth Bridge - Westminster area, Buckingham Palace. Bar has nice view over Thames River.
We stayed here for 2 nights before going on a coach tour. It was a lovely room with remote controlled blinds and lights etc. Very quiet. Large and comfortable bed.

Posted by , from Australia on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the excellent all round review and your comments about the room and location. I would be happy to assist with investigating the outstanding hold on your card. If you wish, please contact the hotel directly, by phone or email and we can look into it for you. Kind regards, Mark Spanjar Guest Relations Manager

4 out of 5
Great views of Parliament down the river, depending which room/side of building you get. So many hotel rooms in the world, this reminds you, you are in London! Comfortable, good walking distance to the Palace and Trafalgar etc.

Posted by on 17 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the 4/5 review and your great comments about the location and view. It's definitely worth the river view. Kind regards, Mark Spanjar Guest Relations Manager

4 out of 5

Good location by the Thames

Pros: Location, comfort and price
Cons: Maintenance - a couple of lights out a leak around bottom of shower door.
Location: The hotel well positioned on the banks of the Thames close to Vauxhall tube and railway station
Reasonably priced if booking multiple nights. The room was nice but lighting was dark with a couple of lights out. The only other problem was a leaking shower Good points were a large bed, and a clean room. Would stayagain

Posted by on 9 Jul. 2018

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Comment from Hotel Management

16 Jul. 2018 by Guest Relations

Good afternoon, Thank you for the review - despite some minor issues faced it is good that at the end of it you would be staying again. Thank you for your feedback and please do get in touch with the hotel directly by email prior to your next booking and we can see to it that everything is good with your room etc before you check in. Kind regards, Mark Spanjar Guest Relations Manager

5 out of 5

Awesome location on the Thames

Pros: First and foremost staff.....secondly Staff....and last the Staff!
Cons: probably the cleaning. Our room wasnt fully cleaned each day. Looked like it was rushed.
Location: Awesome location, lovely walk to the London Eye and beyond and also across the bridges to Westminster, Trafalgar and Buckingham, etc.
We absolutely loved this hotel. From the beautiful contemporary decor to the super friendly staff. Massive shout out to my bro Don on the door (Sammy Davis and James Brown rolled into one), the one and only Joe up on the Executive lounge (thanks for your permanent smile and easy manner and thanks to the lovely Sarah for the invitation to brekky on the 12th floor (best view and brekky ever). This team ROCKS big time! Would def stay here again.

Posted by , from Fiji on 30 Nov. 2017

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Comment from Hotel Management

3 Dec. 2017 by JP

Good Afternoon Thank you for the %*star review Kind Regards Jean-Pierre Muller Guest Relations Manager

About the Park Plaza London Riverbank

Location 18 Albert Embankment, London, England SE1 7TJ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza London Riverbank. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 645 guestrooms or units
  • 17 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (28.7 km / 17.8 mi)
  • Train station: Vauxhall Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Club Lounge - This restaurant serves breakfast only. Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Valet parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Riverbank Park Plaza
  • Park Plaza London Riverbank
  • Park Plaza Riverbank
  • Park Plaza Riverbank Hotel
  • Park Plaza Riverbank Hotel London
  • Park Plaza Riverbank London
  • Park Plaza Riverbank London England
  • Park Plaza Riverbank London Hotel London
  • Riverbank Park Plaza London
  • Park Plaza Riverbank London Hotel
  • London Park Plaza
  • Park Plaza London
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank London
  • Park Plaza London Riverbank Hotel London

You should know

  • Pool access available from 6:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.