Pan Pacific London

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Pan Pacific London

Indoor pool, pool loungers
Property preview
Fitness facility
Ballroom
City view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$788
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Tower of London
    ‪11 min walk‬
  • Place, London Bridge
    ‪16 min walk‬
  • Place, Tower Bridge
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

Suite, 2 Bedrooms (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Mobility Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Pan Pacific)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, City View (Walbrook)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Devonshire)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive City View

  • Sleeps 2

Deluxe

  • Sleeps 2

Premier

  • Sleeps 2

Executive

  • Sleeps 2

Executive Accessible

  • Sleeps 2

Deluxe Double Double

  • Sleeps 2

Walbrook City View Suite

  • Sleeps 2

Devonshire Suite

  • Sleeps 2

Deluxe City View

  • Sleeps 2

Bishopsgate Suite

  • Sleeps 2

Premier Double Double

  • Sleeps 4

Pan Pacific Suite

  • Sleeps 4

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About the area

London

A luxury stay in the heart of London awaits you at Pan Pacific London. Within a 20-minute stroll, you'll find Tower of London and Tower Bridge. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Straits Kitchen, serves Singaporean cuisine and is open for breakfast, lunch and dinner. Ginger Lily Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available at weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. .With a stay at this 5-property class London City Centre hotel, you'll be 1.6 km (1 mi) from St. Paul's Cathedral and 2.6 km (1.6 mi) from London Bridge.

What's nearby

  • Tower of London - 11 min walk - 1.0 km
  • London Bridge - 16 min walk - 1.4 km
  • Tower Bridge - 17 min walk - 1.5 km
  • St. Paul's Cathedral - 19 min walk - 1.6 km
  • London Eye - 7 min drive - 3.6 km

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬3 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Eastway Brasserie - ‬1 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Andaz Lobby Lounge - ‬1 min walk

About this property

Pan Pacific London

Luxury hotel with full-service spa and bars/lounges
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

What is the cancellation policy at Pan Pacific London?

Pan Pacific London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific London?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Pan Pacific London on 26 Oct 2025 start from NZ$787.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pan Pacific London?

Yep, there is an onsite spa at Pan Pacific London. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pan Pacific London have a pool?

Yep, and guests love it! Pan Pacific London has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pan Pacific London?

Pan Pacific London features a full-service spa, an indoor pool and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

Is Pan Pacific London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pan Pacific London is a hit with families.

Does Pan Pacific London serve breakfast?

You bet, English breakfast is available at weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pan Pacific London?

No, Pan Pacific London does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific London?

Yep, you can grab a meal at Pan Pacific London's onsite restaurant that serves Singaporean cuisine.

What time are check-in & check-out at Pan Pacific London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific London?

Cats and dogs are welcome at Pan Pacific London, with pet-sitting services, grooming services, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 918 out of 1012 reviews
Rating 8 - Good. 66 out of 1012 reviews
Rating 6 - Okay. 21 out of 1012 reviews
Rating 4 - Poor. 2 out of 1012 reviews
Rating 2 - Terrible. 5 out of 1012 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Stayed 3 nights in Jun 2025

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. The gym was great. Very near train station and taxi stand.
Stayed 3 nights in Jun 2025

10/10 Excellent

Torin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely staying again

Amazing stay staff very friendly and the facilities were amazing. Definitely rebooking ASAP
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just got back from London and stayed at this impeccable hotel for ten nights! I’ve always said that no hotel is perfect, but I have ZERO complaints. We cannot find a flaw at all. We are super picky about cleanliness and I cannot stress enough how clean our room was every single day. We did not come back to our room once without it being immaculate. Housekeeping was OUTSTANDING! Now let’s talk about the rest of the staff. Jason and Alex from concierge services were warm, sweet, and provided us with so much information and even tried to get us tickets to see Ed Sheeran ! Victor (I don’t know his position) knew our names from day one and always greeted us and asked how our day was. We only ate twice at the hotel and the food was delicious, but didn’t eat enough to truly give a review as we ate out most meals. Last but not least, the biggest shout out to Zach in security. I had bit of a medical emergency and Zach was LITERALLY an angel. He stayed with us until the emergency services came to help and kept me as calm as possible. I wish I knew the woman’s name who came with Zach to call for help. We thanked her at the front desk later, but I can’t recall her name, so thank you! Then the hotel sent fruit, tea, and a note up to the room when I got back from the hospital. Concierge services even went to the store to get me heating pads! I also want to mention we went there for a couple special occasions and they immediately sent desert up to us to celebrate.
Stayed 9 nights in Jul 2025

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neb, miami beach

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a weekend. Loved the pool! We'll be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms are spacious, clean, and comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in London

Another amazing stay in this beautiful, clean and modern luxury hotel in a super convenient location in the centre of London
Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, elegant, great service

One of the nicest hotels I’ve ever stayed in
Stayed 3 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and good food. Would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin, Tulsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front office team service is excellent.

Staff are professional and engaging especially the front office team and the bellman.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rommel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Erica, Palmdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific is a fabulous hotel. Our Suite was amazing and every detail was taken care of.
Stayed 4 nights in May 2025

6/10 Okay

Ababio

Liked: Cleanliness, amenities, property conditions & facilities
Would have gave it 5 stars , but money did go missing during my stay. Someone who had access to my room definitely took it. It wasn’t a lot of money but that’s besides the point. I let the manager , concierge & security know. I left before the situation was rectified & I was told someone would contact be regarding the matter but no one did. It’s really unfortunate because I stayed there for 2 weeks and spent thousands. Other than that , no complaints. Very nice hotel and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in the heart of the city; steps from the underground which gets you everywhere quickly. The spa was top notch and the concierge very helpful with assisting us for tours etc. will stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great long weekend stay. Definitely well recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, services and accommodations. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Jie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The concierges were very nice and accommodating. The maid service to our room was top notch!
Stayed 4 nights in May 2025

10/10 Excellent

Isabel Fresco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. Our flight arrived early and they understood that we were exhausted and let us check in early. They were always welcoming and friendly. Our room was always cleaned in a timely manner.
Stayed 6 nights in May 2025

6/10 Okay

Sundeep

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property but staff front desk staff and room service could do with better training.
Stayed 1 night in Apr 2025