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Pan Pacific London

Property class: 5 and above

Photo gallery for Pan Pacific London

A modern indoor swimming pool with large windows, potted plants, and a view of historic buildings.
A restaurant with multiple dining tables and chairs, large windows, and potted plants.
A hotel lobby with a reception desk, seating area, and a staircase leading to upper floors.
A modern living room with a marble coffee table, a sofa with patterned cushions, a blue chair, and a vase of flowers.
A bar area with a long counter, multiple stools, and a variety of bottles.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$987
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪2 min walk‬
  • Place, Tower of London
    ‪11 min walk‬
  • Airport, London (LCY-London City)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Bishopsgate)

A modern hotel room with a large bed, a seating area, a mirror, and a painting on the wall.

Suite, 2 Bedrooms (Bishopsgate)

  • City view
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table with a plant, and a city view through large windows.

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

A hotel room with two beds, a sofa, a small table with a vase, and large windows with a city view.

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a small table, a sofa, and a TV.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a small seating area, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(28 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape through large windows.

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A modern hotel room with a large bed, a curved sofa, a small round table, and a large window with blinds.

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Room

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

A hotel room with a large bed, a seating area with a chair, a small table with a vase, and a wall with a floral mural.

Executive Room, Mobility Accessible

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

A modern living room with a large dining table, comfortable seating, a flat-screen TV, and large windows offering city views.

Suite (Pan Pacific)

  • City view
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Bishopsgate)

A hotel room with a bed, a sofa, a small table with a plant, and a painting on the wall.

Suite (Bishopsgate)

  • City view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

A shelf with books and a container.

Suite, City View (Walbrook)

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

A modern bathroom with a white tiled wall, a bathtub, a showerhead, a small shelf with toiletries, and a wooden tray with a book and a vase of flowers.

Suite (Devonshire)

8.0 out of 10
Very good
(1 review)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at Pan Pacific London. Within a 20-minute stroll, you'll find London Bridge and Tower Bridge. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Straits Kitchen, serves Singaporean cuisine and is open for breakfast, lunch and dinner. Ginger Lily Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available at weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. .Sights within a 20-minute walk of this 5-property class London City Centre hotel include Tower of London and St. Paul's Cathedral.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Liverpool Street - 2 min walk - 0.2 km
  • The Gherkin - 3 min walk - 0.3 km
  • Tower of London - 11 min walk - 0.9 km
  • London Bridge - 16 min walk - 1.4 km

Getting around

  • Liverpool Street Station - 3 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London (LCY-London City) - 31 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬4 min walk
  • ‪Pasta e Pizza at Eataly - ‬3 min walk
  • ‪Nero Express - ‬3 min walk
  • ‪Polo Bar - ‬3 min walk
  • ‪Sushisamba - ‬1 min walk

About this property

Pan Pacific London

Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

What is the cancellation policy at Pan Pacific London?

Pan Pacific London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific London?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Pan Pacific London on 6 Nov 2026 start from NZ$987, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pan Pacific London?

Yep, there is an onsite spa at Pan Pacific London. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pan Pacific London have a pool?

Yep, and guests love it! Pan Pacific London has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Pan Pacific London?

Pan Pacific London features a full-service spa, an indoor pool and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

Is Pan Pacific London family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pan Pacific London is a hit with families.

Does Pan Pacific London serve breakfast?

You bet, English breakfast is available at weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Pan Pacific London?

No, Pan Pacific London does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific London?

Yep, you can grab a meal at Pan Pacific London's onsite restaurant that serves Singaporean cuisine.

What time are check-in & check-out at Pan Pacific London?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific London?

Cats and dogs are welcome at Pan Pacific London, with pet-sitting services, grooming services, food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1003 reviews
Rating 8 - Good. 72 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent in all aspects
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Excellent room and the Staff couldn’t have been more helpful. Will definitely stay again when we return to London.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel which was luxurious and clean. The amenities were fantastic and the staff were friendly and attentive.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet room, comfortable bed, and nice toiletries. Luxury level stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , staff were amazing & helpful & friendly Would recommend & definitely stay there again Restaurant was also 5 star both for dinner & breakfast Food & service Went above & beyond to provide breakfast After service was finished , Fantastic !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pleasant staff, fast elevators, good amenities, excellent room service, there's a lot to love about the pan pacific.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. I enjoyed my stay as usual!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel that lives up to its name. All of the staff is so hospitable and kind. Top tier, one a kind amenities. A must stay while visiting London!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, both spacious and well laid out. The pool area was fabulous. I cannot wait to go back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing stay with comfort and luxury.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in London if you like the history of London! The rooms and staff are amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with excellent and responsive staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was wonderful and the restaurant Ivy across the street was absolutely perfect. Great room and excellent service staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, I was in the Devonshire suite and the view was lovely, the room was clean and spacious enough. Was there with my partner and she absolutely loved it, especially the truffled fries she was always ordering in room service. Staff was attentive and always greeted you with a smile, pool was nice and relaxed, all in all had a great time at the pan pacific.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing & we have stayed in a lot of hotels, the staff we're friendly & so polite nothing was to much trouble our was lovely & spacious vert clean housekeeping came twice a day in the morning & then again in the evening Facilities were great especially the pool & spa. I would definitely recommend this hotel & we will definitely be staying again on our next visit
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with wonderful rooms and friendly, professional staff! The food is great too!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry nice Hotel great staff and great room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend Pan-Pacific high enough, from the moment we walked through the door to check in the service, attention to detail was exceptional, quality of the rooms is excellent, as are the views. Must stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent service. Will stay every time we come to London!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, wonderful staff. Would recommend city view rooms
Stayed 1 night in Apr 2026