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4.4 out of 5

"A few issues that need attention. Shower rose needs cleaning, dryer full of lint (fire hazard), hot plate needs replacing (rusted and terrible conditi ... " More

By a verified traveller on Wed 07 Feb 2024

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Ocean Royale. Within just a 15-minute stroll, you'll find popular places like The Star Gold Coast and Gold Coast Convention and Exhibition Centre. Highlights at this beach aparthotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a DVD player are also available. Weekly housekeeping is available.

Enjoy the outdoor tennis court, spa tub, sauna, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 3.5-star Broadbeach aparthotel include Pacific Fair Shopping Centre and Surfers Paradise Beach.

Apartment with Ocean View, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment with Ocean View, 2 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ocean Royale ratings based on 122 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean Royale

Everyone (64) Couples (39) Family (18)
2 out of 5
Found the rooms to be dirty and dust on skirting boards in unit Lazy cleaners

Posted by on 19 Feb. 2024

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4 out of 5
A few issues that need attention. Shower rose needs cleaning, dryer full of lint (fire hazard), hot plate needs replacing (rusted and terrible condition), door to balcony near floor has plaster board damaged, ensuite door does not close. The redeeming factor is the view, but charging those rates I feel these issues should be addressed.

Posted by on 7 Feb. 2024

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5 out of 5
It was a very enjoyable time. Nice and peaceful quiet very friendly staff. Had a great time

Posted by on 7 Dec. 2023

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2 out of 5

Posted by on 21 Nov. 2023

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5 out of 5
We stayed for 5 nights and walked down to Broadbeach restaurants most nights. Approximately 10 minutes. Great room with fantastic views of the ocean as promised. Very friendly staff, good pools, close to the beach and handy to all Broadbeach offers.

Posted by on 17 Oct. 2023

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5 out of 5
Location to beach

Posted by on 17 Sep. 2023

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4 out of 5
We stayed 7nights in a smallish , one bedroom apartment with fantastic ocean views. It was older style but in reasonable condition, apart from minor paint maintenance jobs that need doing. Bed was good size and comfortable. Lounge furniture fairly new but quite slippery to sit on and outdoor cushions used on the couch kept sliding off. Kitchen good size and everything worked. Bathroom a tad small but great shower. Enough hanging space for clothes . Carpet could have been cleaner as there were a few stains , a good steam clean would not go astray. For the price per night so close to the beach it was a good deal. Balcony fairly big and furniture in good condition. Wonderfull sunrises!! The indoor pool and spa were very good- very nice temperature and fairly clean, although some of the tiles above the waterline could have been cleaner(not sure if this is a scale or chlorine problem). The outdoor pool was very nice but we didn’t use it. The walk to Oasis shopping centre took us longer than the stated ten minutes as one of us had sore knees(both in our 70’s), so for older people of average mobility it does take longer than 10 minutes( about 20 minutes). It’s also a fair walk to the nearest light rail stop at North Broadbeach. It does depend on how mobile you are of course . Dining options are plenty and great at Oasis but nothing close to the apartment. Overall we had a pleasant and relaxing week, excellent access to the beach for our daily beach walks. We would book again.

Posted by on 27 Jul. 2023

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5 out of 5

Posted by on 22 Feb. 2023

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3 out of 5
It’s wasn’t exactly like the pics, and the building was just a little outdated

Posted by on 18 Feb. 2023

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3 out of 5
Our room was not cleaned. Glass doors were grubby which spoilt the view looking out. Floor was not swept nor mopped. Toilet not cleaned. Couch felt dirty. Kitchen was not cleaned to the standard to receive the next guests eg toaster was full of crumbs. Kitchen needed a good wipe down. Dirty utensils. Overall, very disappointed and would not stay there again.

Posted by on 8 Jan. 2023

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Comment from Hotel Management

3 Feb. 2023 by Ivan

Thank you for your review, sorry to hear that you have a bad stay in our hotel, we are trying to improve our service and make each room clean, to make customers have a good stay in our hotel

Property Features

Ocean Royale offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the family-friendly Ocean Royale. Self parking is free. This 3.5-star Gold Coast aparthotel is smoke free.

  • 38 guestrooms or units
  • 14 levels
  • Built in 1984
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ocean Royale offers 38 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - noon
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a security system in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Royale Apartment
  • Ocean Royale Apartment Broadbeach
  • Ocean Royale Broadbeach
  • Ocean Royale Broadbeach, Gold Coast
  • Ocean Royale Aparthotel
  • Ocean Royale Broadbeach
  • Ocean Royale Aparthotel Broadbeach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.