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Park Grand Mayfair

3.5 star property
Hotel with a restaurant, a short walk to Marble Arch

Photo gallery for Park Grand Mayfair

Lobby
Spa
Staircase
Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is NZ$439
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
31 Great Cumberland Place, London, England, W1H 7TA
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Designer toiletries
Hairdryer
Bathrobes
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.0 out of 10
Good
(28 reviews)

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Designer toiletries
Hairdryer
Bathrobes
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Designer toiletries
Hairdryer
Bathrobes
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Designer toiletries
Hairdryer
Bathrobes
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Berkemey Single Room

Minibar, in-room safe, desk, soundproofing

Berkemey Single Room

  • Sleeps 1

View all photos for Berkemey Double Room

Minibar, in-room safe, desk, soundproofing

Berkemey Double Room

  • Sleeps 2

Hyde Park Club Room

  • Sleeps 2

View all photos for Hyde Park Triple Room

Minibar, in-room safe, desk, soundproofing

Hyde Park Triple Room

  • Sleeps 3

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About the area

London

Park Grand Mayfair places you in the centre of London, within a short 5-minute stroll of popular places like Marble Arch and Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. Each morning English breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 15-minute walk of this 3.5-property class London City Centre hotel include Oxford Street and Baker Street.

What's nearby

  • Marble Arch - 3 min walk - 0.3 km
  • Hyde Park - 4 min walk - 0.4 km
  • Oxford Street - 12 min walk - 1.0 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • Buckingham Palace - 4 min drive - 2.1 km

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 12 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Paul - ‬3 min walk
  • ‪Feya - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Daisy Green - ‬2 min walk

About this property

Park Grand Mayfair

Hotel with a restaurant, a short walk to Marble Arch
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Frequently asked questions

What is the cancellation policy at Park Grand Mayfair?

Park Grand Mayfair offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Grand Mayfair?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Park Grand Mayfair on 26 Oct 2025 start from NZ$439.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Grand Mayfair serve breakfast?

You bet, English brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Grand Mayfair?

No, Park Grand Mayfair does not offer an airport shuttle service.

Is there a bar or restaurant at Park Grand Mayfair?

Yep, you can grab a meal at Park Grand Mayfair's onsite restaurant.

What time are check-in & check-out at Park Grand Mayfair?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Park Grand Mayfair?

No, pets are not allowed.

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 601 reviews
Rating 8 - Good. 153 out of 601 reviews
Rating 6 - Okay. 95 out of 601 reviews
Rating 4 - Poor. 69 out of 601 reviews
Rating 2 - Terrible. 74 out of 601 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no restaurant There is no Room service We did not have a deluxe double room despite it was booked and confirmed moths ago and i notified them we would be late checking in. I have given the gotel chance to respond but honesty i dont think they care. The staff were good e
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

ian

Travelled with partner
Liked: Cleanliness
Number of issues, room did not reflect images on website, very small with no room to move around. air con not working and even after reporting it, never got a follow up call. Fridge not plugged in so took time to get to temp which due to weather, should have been on at arrival. Breakfast good
Stayed 2 nights in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
I just like the location. Other than that, I regret staying there. Washroom is dirty, dirty kitchen sink and under the sink, utensils not washed properly, and lots hair on floor/not mopped well and dusty. I should have taken photos as soon as I came in. The owner needs to talk to the cleaner or check after cleaning.
Stayed 8 nights in Jun 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Kyra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Unwelcoming.

The hotel was in great proximity for our needs and very clean although reception staff seemed a little aloof and somewhat unfriendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great location

Fantastic hotel in a great location for restaurants, Oxford St shopping and Hyde Park. Our room was spacious, comfortable and clean and the breakfast selection was plentiful with freshly cooked eggs to order. But the cherry on the cake is the staff, Galina in particular really went out of her way to make our stay memorable. She's so helpful and cheerful, and asset to any establishment.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Verity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in early and leave our bags with reception, which was very helpful. Similarly, that allowed us to leave our bags after check out. It made shopping so much easier. Whilst it might have been nice to get a drink in the hotel bar after the event we went to, they don’t have this facility. Other than that it was a lovely stay. Would recommend going to a local shop before heading back to the hotel if another guest found themselves in the same position.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff amazing, just the room we had in the basement as too close to the doors and steps so very noisy
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Nice reception and we had a room in the basement which was well air conditioned. Well located hotel and was reasonably priced.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful additional touches - Great Value

Lovely hotel with all thebkiyyle extras to make your stay enjoyable. Obviously a woman involved in the planning, some nice touches: water, fruit, ear-buds, cotton wool, elemis toiletries, slippers, plus a delicious brekkie!
Stayed 2 nights in Jun 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in excellent location for what was needed
Stayed 1 night in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location. Staff pleasant
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location near Marble Arch. Close to great restaurants, shopping, and Hyde Park.
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a 4 star! Property is in a great area just off Marble Arch, reception area is nice and the staff are helpful however the single rooms on the lower ground floor are grim! Damp cold and windowless, very unpleasant to sleep in
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and room
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Room was very dark with little natural light and service was ok, but that was it.
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abubakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, especially January who couldn’t do enough for us. Thank you
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected better

Check in wasn’t the fastest, nice clean hotel. Very annoying we had to tune the Television in every time we turned it on to the loss off nearly ten minutes each time. Cracked floor tiles in the shower room. Room very hot even with the aircon on the lowest setting of 19 degrees. Local parking was £38 around the corner for the one nights stay
Stayed 1 night in May 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good, breakfast needs work.

Overall a lovely stay. Warm and friendly reception staff, hotel in a great location. Breakfast let things down as although there was a great selection, it was cold. We even tried at 7:30 when it opened but alas the hot food was tepid at best.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abubakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing and the staff are first class. They couldn’t do more for us. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Mahb

Stayed 1 night in Apr 2025