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Park Plaza London Waterloo

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Suite, 1 King Bed (1 Bedroom) | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is NZ$359
includes taxes & fees
5 May - 6 May

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

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About the area

London

Park Plaza London Waterloo puts you in the heart of London, within just a 10-minute stroll of The Vaults and Florence Nightingale Museum. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class London City Centre hotel include Imperial War Museum and Old Vic.

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Big Ben - 12 min walk - 1.1 km
  • Houses of Parliament - 15 min walk - 1.3 km
  • Westminster Abbey - 16 min walk - 1.4 km
  • Trafalgar Square - 4 min drive - 2.2 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London (LCY-London City) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with fitness centre and sauna
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

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4.4 out of 5, Excellent, 4,308 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

What is the cancellation policy at Park Plaza London Waterloo?

Park Plaza London Waterloo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza London Waterloo?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on 5 May 2025 start from NZ$359.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Plaza London Waterloo?

Yep, Park Plaza London Waterloo has a self car park for GBP 50.00 per night.

Does Park Plaza London Waterloo have a pool?

Yep, and guests love it! Park Plaza London Waterloo has an indoor pool.

What makes Park Plaza London Waterloo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Plaza London Waterloo.

Does Park Plaza London Waterloo serve breakfast?

Yep, visitors highly rate the English breakfast here! Available weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Park Plaza London Waterloo?

No, Park Plaza London Waterloo does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza London Waterloo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Park Plaza London Waterloo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza London Waterloo?

Dogs are welcome at Park Plaza London Waterloo, with food and water bowls on offer.

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1056 out of 1911 reviews
Rating 8 - Good. 550 out of 1911 reviews
Rating 6 - Okay. 166 out of 1911 reviews
Rating 4 - Poor. 80 out of 1911 reviews
Rating 2 - Terrible. 59 out of 1911 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and overall staff were superb. However, the man that delivered our dinner to room 718 on sunday night after we arrived could do with a lessin in manners. He was extremly rude.
Stayed 3 nights in Jan 2025

4/10 Poor

ALINA, Huntingdon Valley

Travelled with partner
Disliked: Cleanliness, staff & service
Stay at this hotel at your own risk. The cleaning people do with your property what they want, including throwing your stuff out. And they don't clean. The floor was dusty the whole time. The front desk with its insincere apologies does nothing. No management reached out about the missing items. Management matters and in this hotel it simply doesn't exist.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicolaas Gideon Christiaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cosy and close to everywhere we wanted to go
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay, wouldn’t stay anywhere else when visiting London. Treated to a free room upgrade as well which was a lovely touch. Staff extremely friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gonzalo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Park Plaza London Waterloo was fantastic. The location is ideal as it’s just in front of the Bakerloo Line, lots of buses around and just a tad away from Waterloo station. Lots of food options and very quiet and comfortable. The staff and facilities at the hotel were amazing, the room was super clean and comfortable, warm and cozy and the views were amazing. Breakfast was busy but nice and with plenty of options. We would definitely return to this hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff, location, amenities and room
Stayed 8 nights in Jan 2025

10/10 Excellent

Monifah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel it was clean, is the perfect location within walking distance to restaurants, train and buses to take to different locations, and also walking distance to see the museums, the Eagle eye, Big Ben even walk to Buckingham palace.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern. Self-check un is a great feature.
Stayed 1 night in Jan 2025

10/10 Excellent

Catriona

Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful

Requested extra pillows (heavily pregnant) in the room and did not receive any pillows. Spa pool was not useable, freezing cold. Paid extra for an upgrade and the bathroom products were empty. Light flickered above sofa. TV didnt work. Shower was weak. Overall, awful for the cost and experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect staff very helpful service excellent
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lakhbir

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and gym
Stayed 2 nights in Jan 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Artur, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia, then received an upsell email from Park Plaza Waterloo for an Executive Room upgrade—access to the Executive Floor and a better room. It turned out to be a huge mistake. We arrived (my pregnant partner needed to stay near St. Thomas Hospital) only to find out the swimming pool was closed (strike one). Next, we learned the entire Executive Floor was under renovation, so no lounge or perks (strike two). The “upgraded” room was actually smaller than our original booking and in terrible shape: crumbling headboard, dirty bathroom floor, dusty furniture, and someone’s hair in the minibar area. We requested a different room but ended up leaving altogether. Service felt cold and unengaging, which was especially disappointing given our situation. The manager promised a refund, yet the receptionist dismissed our concerns without making eye contact and so far I have not seen them reach out. Overall, a deeply disappointing experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westminster
Stayed 1 night in Jan 2025

10/10 Excellent

Kanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras vraiment top du top
Stayed 4 nights in Jan 2025

10/10 Excellent

Luciano, Wareemba

Travelled with partner
Average
Stayed 5 nights in Dec 2024

6/10 Okay

Monet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and very helpful. I would definitely staff there every time I return. The location was walking distance from Big Ben and the eye!
Stayed 4 nights in Dec 2024