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Ruby Lucy Hotel London by IHG

4.0 star property

Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Interior
Room (Lovely)
Exterior
Room, Balcony (Wow)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$310
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy)

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely)

Room (Lovely)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest)

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow)

Room, Balcony (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Ruby Lucy Hotel London by IHG puts you in the heart of London, steps from The Vaults and within a 10-minute stroll of London Eye. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class London City Centre hotel include Big Ben and The Shard.

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.7 km
  • Westminster Bridge - 9 min walk - 0.8 km
  • London Eye - 9 min walk - 0.8 km
  • Thames River - 9 min walk - 0.8 km
  • Big Ben - 13 min walk - 1.2 km

Getting around

  • Lambeth North Underground Station - 4 min walk
  • London (QQW-Waterloo Train Station) - 5 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Ruby Lucy Hotel London by IHG

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Lucy Hotel London by IHG.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Lucy Hotel London by IHG offers 75 air-conditioned accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Off site parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Ruby Lucy Hotel London by IHG?

Ruby Lucy Hotel London by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Lucy Hotel London by IHG?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on 19 Apr 2026 start from NZ$310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ruby Lucy Hotel London by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ruby Lucy Hotel London by IHG.

Does Ruby Lucy Hotel London by IHG serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ruby Lucy Hotel London by IHG?

No, Ruby Lucy Hotel London by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Lucy Hotel London by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ruby Lucy Hotel London by IHG?

No, only service animals are allowed.

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, clean room, wonderful staff - only issue was that I found the room to be really warm. I tried turning the heating down but it was still too warm!
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little room, clean and well appointed.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and clean. The balcony was brilliant. The breakfast could have had more choice, but was pleasant enough. The staff were lovely and especially attentive when I had a fall, they were brilliant. Lovely & quirky hotel, conveniently located near Waterloo station. Thank you for our stay.
Stayed 2 nights in Dec 2025

8/10 Good

rong

Stayed 1 night in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, amenities
Exactly as advertised, all basic requirements met very well
Stayed 2 nights in Dec 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
Loved the quirky musician vibe, and the fact that you could borrow a guitar from the common room and take it upstairs and plug into the amps in your room!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennie

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Faye Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, property conditions & facilities
Great breakfast options, clean room and friendly staff! Would stay here again and recommend to friends
Stayed 4 nights in Nov 2025

10/10 Excellent

Tamlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfy room
Stayed 2 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar has a fabulous atmosphere with really lovely staff. The hotel is in a great location. We walked all the time we were there. About 25 mins to Soho, borough market the shard.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Yes it was spotless.The staff on arrival were also very helpful.The breakfast was excellent and very fresh and looks very nice.The bar was a great atmosphere and just right for an after dinner drink to meet people.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Martha, Delmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Comfortable bed! Easy climate control. Breakfast was delicious. Drinks are excellent. The staff are wonderful. They truly make you feel valued. And the location is great- just around the corner from Waterloo station.
Stayed 1 night in Nov 2025

10/10 Excellent

Faye-Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay. Gorgeous loft room and balcony. Would definitely stay again. Staff were great as well.
Stayed 1 night in Nov 2025

6/10 Okay

DOUG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was in good condition...location is good for the Tube, and the staff were very friendly. Room was tiny, but probably standard for UK. Felt like a cruise ship room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vega

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Excellent coffee served at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just 4 min walk from Waterloo. Friendly staff manning the reception/bar. Bar area relaxed. Lovely coffee shops nearby. Unusual room layout with shower glass onto room. Tea/coffee facilities all in a shared area per floor which is very eco friendly but does mean leaving the room for your morning tea!
Stayed 1 night in Nov 2025

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025