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RUBY LUCY HOTEL LONDON by IHG

4.0 star property
Hotel with a bar, steps from The Vaults

Photo gallery for RUBY LUCY HOTEL LONDON by IHG

Restaurant
Room, 1 Queen Bed (Lovely)
Room, 1 Queen Bed, Balcony (Wow)
Interior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$299
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Lovely)

Room, 1 Queen Bed (Lovely)

Room, 1 Queen Bed (Lovely)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Nest)

Room, 1 Queen Bed (Nest)

Room, 1 Queen Bed (Nest)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony (Wow)

Room, 1 Queen Bed, Balcony (Wow)

Room, 1 Queen Bed, Balcony (Wow)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

RUBY LUCY HOTEL LONDON by IHG puts you in the heart of London, steps from The Vaults and within a 10-minute stroll of London Eye. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class London City Centre hotel include Big Ben and The Shard.

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.7 km
  • Westminster Bridge - 9 min walk - 0.8 km
  • London Eye - 9 min walk - 0.8 km
  • St. Thomas' Hospital - 10 min walk - 0.9 km
  • Big Ben - 13 min walk - 1.2 km

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

RUBY LUCY HOTEL LONDON by IHG

Hotel with a bar, steps from The Vaults
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at RUBY LUCY HOTEL LONDON by IHG.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
RUBY LUCY HOTEL LONDON by IHG offers 75 air-conditioned accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Air-conditioning
  • Breakfast available
  • Housekeeping
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Off site parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at RUBY LUCY HOTEL LONDON by IHG?

RUBY LUCY HOTEL LONDON by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at RUBY LUCY HOTEL LONDON by IHG?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at RUBY LUCY HOTEL LONDON by IHG on 1 Mar 2026 start from NZ$298.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes RUBY LUCY HOTEL LONDON by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at RUBY LUCY HOTEL LONDON by IHG.

Does RUBY LUCY HOTEL LONDON by IHG serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at RUBY LUCY HOTEL LONDON by IHG?

No, RUBY LUCY HOTEL LONDON by IHG does not offer an airport shuttle service.

What time are check-in & check-out at RUBY LUCY HOTEL LONDON by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at RUBY LUCY HOTEL LONDON by IHG?

No, only service animals are allowed.

RUBY LUCY HOTEL LONDON by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1010 reviews
Rating 8 - Good. 193 out of 1010 reviews
Rating 6 - Okay. 41 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Great atmosphere withing the hotel and staff were excellent. Great location, close to centre and other amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The check in area kept making me second guess the hotel because of the music, but the room was so quiet and clean. Great location and kind staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Brilliant staff and location to Waterloo. Definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Freeman

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are super comfy!
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel in a great location. Staff was very friendly and helpful. We could have used another towel rack somewhere but the bed was quite comfy.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cammy

Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was terrific. Very large. Staff was very nice and very helpful. Location was perfect. So many restaurants nearby and proximity to Waterloo station a bonus. My only issue was the thin walls and being able to hear the people in the rooms on either side.
Stayed 4 nights in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff, great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, tidy and well looked after. Staff were all very friendly and helpful. We didn't have breakfast so can't comment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Stayed 1 night in Oct 2025

8/10 Good

Liane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff lovely place

Lovely hotel with excellent friendly staff. It would have been Nice to have coffee facilities and a fridge in the room. Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Upgraded to a larger room than the one I booked , room very good , friendly helpful staff , good facilities , loved the help yourself tea / hot beverage bars on each floor , nice general bar space- feels boutiquey even though this is a chain . Will stay here again .
Stayed 1 night in Oct 2025

8/10 Good

NIGEL, Newtownards

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and underground stations. Rooms comfortable but quite compact. Disappointed with the breakfast, everything was crammed into a small space with toasters etc placed on a high shelf above head level.and items slow to be replenished.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eclectic hotel in walkable area. Love the staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at hotel, we love it!!!
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Rama

Staff’s are nice and friendly
Stayed 1 night in Oct 2025

8/10 Good

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff. Room balcony was small and not what i expected but overall it was good
Stayed 3 nights in Sep 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Disliked: Amenities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable minimalist room, quiet, funky bar and super cute NICE staff! Price & facilities bril for London. Lovely little roof terrace. This is not a traditional hotel and I really like it! 👏👏
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room . Extremely clean. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Penny

Stayed 1 night in Oct 2025