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Ruby Lucy Hotel London

4.0 star property
Hotel with a 24-hour front desk, steps from The Vaults

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Bar (on property)
Exterior
Cosy Room
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$307
includes taxes & fees
4 May - 5 May

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Wow Room

Wow Room

Wow Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Ruby Lucy Hotel London puts you in the heart of London, steps from The Vaults and within a 10-minute stroll of London Eye. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class London City Centre hotel include Big Ben and The Shard.

What's nearby

  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Piccadilly Circus - 6 min drive - 3.0 km
  • The British Museum - 6 min drive - 3.1 km
  • Buckingham Palace - 7 min drive - 3.4 km

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Hotel with a 24-hour front desk, steps from The Vaults
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Lucy Hotel London.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Off site parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Ruby Lucy Hotel London?

Ruby Lucy Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruby Lucy Hotel London?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London on 4 May 2025 start from NZ$307.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ruby Lucy Hotel London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Ruby Lucy Hotel London.

Does Ruby Lucy Hotel London serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ruby Lucy Hotel London?

No, Ruby Lucy Hotel London does not offer an airport shuttle service.

What time are check-in & check-out at Ruby Lucy Hotel London?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ruby Lucy Hotel London?

No, only service animals are allowed.

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 977 reviews
Rating 8 - Good. 184 out of 977 reviews
Rating 6 - Okay. 39 out of 977 reviews
Rating 4 - Poor. 14 out of 977 reviews
Rating 2 - Terrible. 18 out of 977 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, lovely staff, and quiet rooms
Stayed 2 nights in Jan 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful! Will definitely stay again!!
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Issues with lighting in the bathroom.Could only have light on in bathroom if the room light was on Not good if you need to use bathroom in the night as I did. No information re operation of lights. Ridiculously small sink in the bathroom Good bar area.
Stayed 2 nights in Jan 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, room comfort

Not bad, good location, some small issues

Overall the hotel was fine but a couple of things let it down slightly. The rooms are quite a bit more basic than you would think from looking at the photos but the main issue is that the shower and sink are effectively ‘in’ the room. No issue with this until the upstairs room runs their sink or shower and you can hear the water flowing and hitting their floor (your ceiling). That meant we were wide awake from the moment the room above us got up!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good hotel very convenient for Waterloo station
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel ideal for station but…

Very good but shower was very slippery and did not have handrails choose the hotel because of walk in shower but it was very difficult to get into because the door opened inwards and because of my mobility issues I did not feel safe it needed a bath mat tea and coffee making facilities would have been good in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Stayed 2 nights in Dec 2024

10/10 Excellent

roland

Stayed 1 night in Jan 2025

2/10 Terrible

Alexander

Stayed 2 nights in Jan 2025

6/10 Okay

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at this property for 4 days in December 2024. While the location was great and the property itself is very nice, there were a few issues that significantly impacted our experience. First and foremost, we were without Wi-Fi in our room for the entire 4-night stay. While I understand occasional technical issues can occur, it was frustrating that this was not resolved during our time there. When we checked in, the maintenance staff arrived to address the Wi-Fi issue, which he said was a recurring problem from the previous tenants. After notifying the front desk that the WIFI was still not working on the day of check in, we were told various things, including that it had been fixed or that they were aware of the problem but there was nothing that could be done at that time or for the rest of our time there it turned out. It felt like our concerns were not taken seriously, and the responses we received seemed repetitive and impersonal. We were also informed that they could not move us to another room due to the property being fully booked, which added to the frustration. It's unfortunate that, this issue wasn’t resolved during our stay. Additionally, I was surprised by the layout of the property. To access our room, we had to walk through a bar area, which felt a bit strange. There is no front desk area.The bar staff, didn’t seem to engage with us in a welcoming way. A simple greeting or acknowledgement could have gone a long way to further the enjoyment of a holiday.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base to explore London from

Perfect spot in a a good location. Very simple and fast check in. Room was spotless. Coffee and bare essentials all available from a central location on the first floor. Very good location to access Waterloo and surrounding area. Nice little buzz on the street with plenty of little bars (including the hotel bar which is great) and coffee shops. Staff were all very friendly and welcoming. Having the sink in the room itself wasn’t an ideal but it means the room space is well utilised and makes the room feel larger and as a solo traveler this wasn’t a problem. Would definitely stay here again and recommend. A great base to explore London from.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, delicious breakfast and just attention to detail that sets it apart. Only issue for me is that the windows don’t open.
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs M D, Leigh on Sea

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Funky as ever, but accessing the bed was confined & impractical
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the location

I had read the reviews before I stayed so was aware the entrance was inside the bar and that the coffee station/iron was per floor and not in the room. The room was immaculate, the bed was incredibly comfortable and there was no noise. Would return.
Stayed 1 night in Jan 2025

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing atmosphere and service. Cocktails were incredible. Perfect location. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kam Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr Chan

Great place to stay and great location
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all good

Lovely place, would have preferred kettle with tea/coffee in the room. Not at the end of the hall way.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

This is another fab hotel that I will revisit - great staff comfortable room god location
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

What a great stay. Hotel is quirky and in a great location. Stayed with my very fussy 15 year old daughter and even she was impressed lol. Cannot fault. The pillows are awesome too, I always struggle sleeping but those pillows were just perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff were pleasant and very helpful. We had an early flight and we were able to check in early. We were lucky that the room was already available. Will surely stay here again!
Stayed 3 nights in Dec 2024