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Sapphire Hotel

Property class: 3

Photo gallery for Sapphire Hotel

The entrance to Sapphire Hotel London with a staircase leading to the lobby.
A modern living room with a flat-screen TV, a chandelier, and a large window with a view.
A polished interior with a white staircase and a chandelier.
A staircase leading to a brick fireplace with a potted plant nearby.
A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a chair.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is NZ$104
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Single Room, Private Bathroom

A bedroom with a bed, a nightstand with a lamp, a window with curtains, and a radiator.

Single Room, Private Bathroom

7.8 out of 10
Good
(58 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

A bedroom with a bed, nightstand, lamp, and curtains.

Double Room, Private Bathroom

7.2 out of 10
Good
(45 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Private Bathroom

Two single beds with dark headboards and white bedding, a bedside table with a lamp, and a window with curtains.

Twin Room, Private Bathroom

7.6 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

London

At Sapphire Hotel you'll be within a 20-minute stroll of Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel has free WiFi in public areas and luggage storage. .With a stay at this 3-property class Hammersmith and Fulham hotel, you'll be 3.8 km (2.4 mi) from Royal Albert Hall and 3.9 km (2.4 mi) from Hyde Park.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.5 km
  • Shepherd’s Bush Market - 9 min walk - 0.8 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Olympia Events - 17 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Subway - ‬6 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪The Hawk’s Nest - ‬6 min walk
  • ‪Another Brother - ‬2 min walk

About this property

Sapphire Hotel

WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Sapphire Hotel offers 14 accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Plaza Hotel Hammersmith
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  • Free Wi-Fi
  • Business services
  • Housekeeping
3.2 out of 5, 156 reviews
The price is NZ$132
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM
The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 2:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Sapphire Hotel?

Sapphire Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapphire Hotel?

As of 1 Sept 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 6 Sept 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sapphire Hotel?

No, Sapphire Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sapphire Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Hotel?

No, pets are not allowed.

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean . Good value for money
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jan Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Issam Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good area. Room had what it needs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness
Very friendly staff,very clean and great location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Saqib

Liked: Cleanliness, staff & service, property conditions & facilities
Was adequate and reasonable for the price.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access to shops, cafes, restaurants and Sainsbury local 2 mins away. It's a no frills hotel and you get what you pay for. My only advice is in summer, do not stay here, the heat in the room is almost unbearable, there's no AC and it's cooler outside than in the room. Would be much more comfortable in winter. Owners are very nice, hotel is cheap for a reason, a bed and shower but no more which is fine if that's all you need.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single female travelers. Clean, quiet, and in great location. Close to shopping and great restaurants. The staff was very accommodating and helpful. Would definitely recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel. If you don’t have too much luggage, you can easily walk to the airport, especially for an early morning flight.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value last minute booking, amazing price for central London. Basic but everything there I needed. Thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Bjoern Olav

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok cheap hotel for a nights stay. Nice area, pubs and restaurants in the same street. 10 mins walk to Westfield Mall.
Stayed 1 night in May 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service
Clean room, nice staff, close by to the underground, Westfields and the 02 Shepherd’s Bush empire within walking distance.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hassan

Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay, very friendly & helpful receptionists, just the room might need to be little cleaner and as a hotel worker before little change in the rooms such as the TV, fridge etc will really attract more customers, it's in a convenient area close to amenities, stations & Westfield Mall and shops and restaurants.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Shops are nearby.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value for money, room was spotless, and is located just a short walk from the underground. Everything felt simple, safe, and convenient. As a solo traveler, I couldn't ask for anything better. A smooth, comfortable, and very well-organized stay. I would definitely recommend it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Good value, easy location, warm
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in a lively area. Start was excellent. Very good value for money.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet needs replacing in room but overall clean room and linen and clean bathroom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rashid

Good location, clean room, friendly staff.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Aaron

Disliked: Amenities, property conditions & facilities
Rundown hotel room with stained carpets.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean bathroom, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean room and shower room, nice amenities (coffee, tea). Quite hotel convenientily located. The staff was particularly helpful and friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay very clean room and pleasant staff. Very local to everything
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Clean room , but very small. Bathroom very very small. Good to have a fridge in the hot weather. TV was a bit hit and miss Sainsbury’s just over the road. 5-10 minutes walk to shephards bush market tube station. 5-10 minutes walk to Westfield shopping centre.
Stayed 4 nights in May 2026