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Sapphire Hotel

3.0 star property

Photo gallery for Sapphire Hotel

Front of property – evening/night
Triple Room, Private Bathroom
Staircase
Property grounds
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is NZ$108
includes taxes & fees
1 June - 2 June

Explore the area

View map
35 Shepherds Bush Road, London, England, W6 7LU
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

8.0 out of 10
Very good
(52 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

7.2 out of 10
Good
(42 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

7.6 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

London

At Sapphire Hotel you'll be within a 20-minute stroll of Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a computer station. Additionally, you'll find luggage storage and a television in a common area. .With a stay at this 3-property class Hammersmith hotel, you'll be 3.8 km (2.4 mi) from Royal Albert Hall and 3.9 km (2.4 mi) from Hyde Park.

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Olympia Events - 17 min walk - 1.4 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Zarathustra Cafe - ‬7 min walk

About this property

Sapphire Hotel

As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
Sapphire Hotel offers 14 accommodations with DVD players and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 3,324 reviews
The price is NZ$133
includes taxes & fees
7 June - 8 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London

Sapphire London

Sapphire Hotel London, England

Sapphire Hotel Hotel

Sapphire Hotel London

Sapphire Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Sapphire Hotel?

Sapphire Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapphire Hotel?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 1 Jun 2026 start from NZ$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sapphire Hotel?

No, Sapphire Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sapphire Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Hotel?

No, pets are not allowed.

Sapphire Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel. If you don’t have too much luggage, you can easily walk to the airport, especially for an early morning flight.
Stayed 3 nights in Apr 2026

6/10 Okay

Nick

Travelled with group
Liked: Staff & service, amenities
Bed was suppose to be a double but definitely wasn’t was at best a big single. Staff very friendly and helpful would recommend this place great location
Stayed 3 nights in Feb 2026

10/10 Excellent

Charlotte Claire

Stayed 2 nights in Jan 2026

8/10 Good

Dimitri

Liked: Property conditions & facilities
Needed more mirrors in rooms but it was very convenient
Stayed 3 nights in Feb 2026

8/10 Good

Allan

Stayed 1 night in Feb 2026

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Good value, easy location, warm
Stayed 2 nights in Feb 2026

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and shower room, nice amenities (coffee, tea). Quite hotel convenientily located. The staff was particularly helpful and friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Carl

Stayed 4 nights in Feb 2026

10/10 Excellent

Gareth

Stayed 1 night in Jan 2026

8/10 Good

LI

Stayed 3 nights in Jan 2026

10/10 Excellent

Margaret

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Did what it says on the website. Clean, provided good bed, hot water and not expensive. Great Job!
Stayed 1 night in Jan 2026

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities
Clean, warm room. Check in and out was easy, with a courteous staff member. Would sesy again, good value for the price we paid.
Stayed 2 nights in Jan 2026

6/10 Okay

Florentyna

Sta
Stayed 1 night in Jan 2026

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service
Great Value, good bed
Stayed 1 night in Jan 2026

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service
very noisy from outside and too many light coming in. Need better curtains and double glazing.
Stayed 1 night in Jan 2026

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Easy instructions to get keys from sister hotel a few yards along the road. Friendly member of staff. Room was clean. The thin duvet on bed was fine for me, but others might appreciate an additional blanket in winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless curtous and blissful
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean warm quiet room in the lower level
Stayed 1 night in Jan 2026

10/10 Excellent

Bader

Was great for the price paid!
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Yes I have really enjoyed my stay with your hotel. Would gladly recommend it to my family and friends 👌✅
Stayed 4 nights in Jan 2026

6/10 Okay

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall, this hotel offers excellent value. The room was immaculate, the shower had great pressure, and the front desk staff provided a warm and professional welcome. Unfortunately, my experience was significantly overshadowed by persistent loud banging from the floor above. While I am unsure of the exact source, the constant noise was quite disruptive and impacted the quality of my stay."
Stayed 1 night in Jan 2026

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
I had to stay in the sister hotel as my original room was occupied but the gentleman on reception was very apologetic and helpful and put me in a bigger room. All clean, warm and comfortable only downfall was there was loud music playing mostly through the night but apart from that I would definitely stay again as it’s easier for work sometimes.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay very clean room and pleasant staff. Very local to everything
Stayed 1 night in Jan 2026