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Signature Townhouse Hyde Park

4.0 star property
Hotel with a restaurant, steps from Kensington Gardens

Photo gallery for Signature Townhouse Hyde Park

Exterior
Unclassified image, 2 of 59, button
1 bedroom, in-room safe, soundproofing, iron/ironing board
Deluxe Double Room
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Hyde Park
    ‪6 min walk‬
  • Kensington High Street
    ‪18 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Family Room

Executive Family Room

Executive Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

London

Signature Townhouse Hyde Park puts you in the heart of London, steps from Kensington Gardens and within a 10-minute stroll of Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include free newspapers in the lobby, multilingual staff and a porter/bellboy. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Kensington High Street and Kensington Palace.

What's nearby

  • Kensington Gardens - 2 min walk - 0.2 km
  • Hyde Park - 6 min walk - 0.5 km
  • Kensington High Street - 18 min walk - 1.5 km
  • Marble Arch - 3 min drive - 1.7 km
  • Oxford Street - 4 min drive - 2.3 km

Getting around

  • Lancaster Gate Underground Station - 6 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Halepi - ‬7 min walk
  • ‪Bizzarro - ‬8 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬6 min walk
  • ‪The Swan - ‬5 min walk
  • ‪The Mitre - ‬4 min walk

About this property

Signature Townhouse Hyde Park

Hotel with a restaurant, steps from Kensington Gardens
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Signature Townhouse Hyde Park.

This 4-star London hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Signature Townhouse Hyde Park offers 46 air-conditioned accommodations with a safe and complimentary bathrobes. LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

Languages

English, French, Hindi, Lithuanian, Polish, Romanian, Russian

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Exterior

Mitre House Hotel

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  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Frequently asked questions

What is the cancellation policy at Signature Townhouse Hyde Park?

Signature Townhouse Hyde Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Signature Townhouse Hyde Park serve breakfast?

Yeah, buffet breakfast is offered weekdays between 7:00 AM and 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Signature Townhouse Hyde Park?

No, Signature Townhouse Hyde Park does not offer an airport shuttle service.

Is there a bar or restaurant at Signature Townhouse Hyde Park?

Yep, you can grab a meal at Signature Townhouse Hyde Park's onsite restaurant.

What time are check-in & check-out at Signature Townhouse Hyde Park?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Signature Townhouse Hyde Park?

No, pets are not allowed.

Signature Townhouse Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 201 out of 763 reviews
Rating 8 - Good. 324 out of 763 reviews
Rating 6 - Okay. 160 out of 763 reviews
Rating 4 - Poor. 48 out of 763 reviews
Rating 2 - Terrible. 30 out of 763 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Stayed 2 nights in Mar 2025

2/10 Terrible

Leah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels I've ever stayed at. The location is nice and the wifi works. That's the positives. Check in was a distaster. The carpet in the hallway to our room reeked of cat urine. The room was dirty, stained walls etc. The door didn't lock properly. The shower barely had pressure. The room was hot and stuffy - thankfully we could open the window. The lobby etc are decorated and nice - but the rest is old, shabby, tired and dirty. Avoid this place.
Stayed 2 nights in Feb 2025

8/10 Good

Farras

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

4/10 Poor

Iroda

Disliked: Cleanliness, property conditions & facilities, room comfort

They steal your money

The hotel is in a quiet and a good location with close distance to the tube station and the park. However, that is the only good thing about the place. At the checkin they took £50 deposit for no reason and they still haven’t deposited it back. I truly hope they are not pirating off people like that. The room I booked was superior double, but the room could be at best a small double with no space. The walls are terribly stained with grease and god knows what else. The soap dispensers are broken and the sink clogged. I stayed there for four nights and the room wasn’t cleaned during the whole time. Honestly you can find better deals with better quality for similar budget in London.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Stayed 1 night in Jan 2025

6/10 Okay

Fraser

Liked: Staff & service
This isn't a 4star hotel. The previous ownership, called Arbor Hyde Park was. The current hotel is almost unrecognisable since then. If you're looking for a 3 star hotel under £120/nt, you'll be satisfied.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tonje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated putting our room off to the side near stairs and elevator so we didn't feel like our little one was too disruptive. Also the crib was a collapsable pack and play which was very familiar and comfortable for the little one too.
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

London 24

Our room was very quiet and roomy we slept very well
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mar

Stayed 1 night in Oct 2024

10/10 Excellent

Shakib

Stayed 1 night in Oct 2024

6/10 Okay

M

Travelled with family
Disliked: Property conditions & facilities, room comfort

Just ok. Nothing special.

Room heating was broken making room quite cold. The in room refrigerator also didnt work.. staff friendly. Breakfast was poor quaand also a little cold only had on first day then went out..
Stayed 3 nights in Oct 2024

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

8/10 Good

Corazon V

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

It was comfortable and very accessible to public transport. Paddington Station is walkable. The room is very tiny with no place to hang our clothes. The cleaners could have done a better job.
Stayed 5 nights in Sep 2024

6/10 Okay

sulaiman

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Stayed 3 nights in Aug 2024

2/10 Terrible

Nasser

Stayed 4 nights in Jul 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Carla

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Dirty Room

Check in was quick and easy. Our room was ready early. The room was not clean, the bathroom had clearly not been cleaned thoroughly with stains in the sinks and on countertops, something that is easily cleaned. The room had make up stains on the walls, and bedside cabinets. Lots of marks on furniture, walls and curtains. This could all be dealt with if cleaning services cleaned the room thoroughly which it clearly hadn’t. The drains in the bathroom had an awful smell which resulted in the room smelling. Luckily we were there for 1 night as we went to Hyde park BST so were in the room to just sleep. This hotel is no where near a 4 star. We could not leave quick enough in the morning & were happy to be out! A positive was the bedding was clean and the bed was comfortable. The rooms were not quiet, we could hear everyone along the corridor and the people next door. I would not recommend this hotel there are plenty others around Hyde Park to choose from.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for attractions

Our stay was for my birthday. Perfect location to local attractions. Tube station walking distance. Hotel staff were very friendly and accommodating. Bed very hard. View from the window was not great, a tiny window box and a brick wall. No balcony. Room was modern and clean however. Spacious modern bathroom. Breakfast we paid for one morning. £12.99 each. Not worth that money. Complementary tea/coffee or lemonade on arrival whilst checking in.
Stayed 2 nights in Jul 2024

8/10 Good

April, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for local transportation. Our room had a 2 inch gap under the door which allowed for hall noise, the walls were thin enough I could hear our neighbor snoring. The property qas clean and we would stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024