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The Hyde Hotel

Property class: 2

Photo gallery for The Hyde Hotel

A bed with a tufted headboard, white bedding, and two bedside tables.
A hallway with a patterned carpet, a framed picture on the wall, and a small table.
A hallway with white walls, a black carpet, and a ceiling with a decorative light fixture.
A multi-story building with a grand entrance, large columns, and a staircase leading to the entrance.
Room

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
23 Inverness Terrace, London, England, W2 3JR
  • Place, Queensway
    ‪1 min walk‬
  • Place, Westbourne Grove
    ‪2 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Quadruple Room, Ensuite

A hotel room with three beds, a desk, a chair, a TV, and a window.

Standard Quadruple Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Suite, Ensuite

Room

Superior Suite, Ensuite

  • 1 bedroom
  • Sleeps 8
  • 8 Single Beds
  • Free wired internet

View all photos for Standard Single Room, Ensuite

A bedroom with a bed, a window, a TV, a radiator, and a small table.

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Family Suite, Ensuite

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Family Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free wired internet

View all photos for Standard Triple Room, Ensuite

A hotel room with three beds, a painting on the wall, a TV, and a window with blinds.

Standard Triple Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, Ensuite

A hotel room with a large bed, a wardrobe, a radiator, and a window with curtains.

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
6.8 out of 10, 185 reviews
The price is NZ$108
includes taxes & fees
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About the area

London

At The Hyde Hotel you'll be within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Hyde Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a 24-hour front desk. .Attractions within a 15-minute walk of this London City Centre hotel include Kensington Palace and Kensington High Street.

What's nearby

  • Queensway - 1 min walk - 0.1 km
  • Westbourne Grove - 2 min walk - 0.2 km
  • Kensington Gardens - 3 min walk - 0.3 km
  • Kensington Palace - 11 min walk - 0.9 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪The Park - ‬2 min walk
  • ‪Aubaine - ‬3 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

The Hyde Hotel

WiFi is free in public spaces.

This London hotel is smoke free.

  • 19 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
The Hyde Hotel offers 19 accommodations with a hairdryer and free toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast available
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property Registration Number 13629851

Property is also known as

The Chapter Hotels Hyde Park
The Chapter Hotels - Hyde Park Hotel
The Chapter Hotels - Hyde Park London
The Chapter Hotels - Hyde Park Hotel London

Frequently asked questions

Is there a free airport shuttle available at The Hyde Hotel?

No, The Hyde Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Hyde Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hyde Hotel?

No, pets are not allowed.

The Hyde Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 14 out of 70 reviews
Rating 4 - Poor. 10 out of 70 reviews
Rating 2 - Terrible. 23 out of 70 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and comfortable and in an excellent location
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Low cost for good location comfy bed a ok shower which is all we needed
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and shops nearby.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Very good location. Nothing else was very good, avoid if you can.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The first room wasn’t so great high op and 2 beds broken but we got to switch room to the lowest floor and bigger room great lokation kinda cheap
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a very good spot, staff were friendly and helpful, the place was okay only for one night if you plan to stay longer I’d advise to go somewhere nicer
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The Hyde Hotel is certainly not luxurious but is, most definitely, very convenient and in a beautiful area of London. My room was clean and beds were comfortable. Staff very friendly and helpful. Hotel is a quite run down and a bit noisy but for the price it is very adequate.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty no ac one widow no room cleaning itfor 3 days I was there front desk could mot help me not recommended for anyone please When I got the room the crap on the toilet unflush place filthy and hot
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!! RISK FOR HEALTH!!! Bedbugs, woke up during night with itching bites, it looks like the place hasn’t been cleaned since the 1980s, there is no bed linen, the shower doesn’t work, and there are insects and black mold throughout the bathrooms. We left 5 h after check in. Sleep on a park bench, it’s cleaner!!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Nice location, very comfortable beds, quite small room. All in all good value.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is DISGUSTING. I can't believe the people who run this place think this is ok. Cheap or not this unacceptable. The stairs are wearing away and crooked, the floors are chipping, the walls are mouldy and the taps can't decide what temperature to be. Worst of all, the beds are infested with bugs. Unsurprisingly I had no sleep. Was meant to stay for 2 nights but left after 1. DON'T come here. It's a scam.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
It was ok. Basic, cheap and cheerful
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The check-in process was easy and the staff was courteous. We had to wait a bit for them to finish cleaning the room but it was fine. The Studio family room included a full kitchen that was a bonus. The best thing about the hotel is the price for the location. Location is great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Room rather small, but otherwise great service.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had no working tv , next room had no functioning air fan and it was a hot night. Because I complained I was punished by being given a room up 6 flights of stairs - the room had no towels but I was too tired to go back down to reception and ask for one ; it was 10.30 at night and had wasted half an hour changing rooms and climbing stairs
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Near Bayswater metro
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Room in good condition, although rather sparsely furnished (example: double bed but with only one bedside table, meaning that one guest had to put his bedside things on the floor).
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great

This was just perfect for what we needed. The only draw back was the heat of the room and the fact there was no milk despite a kettle/tea/coffee etc
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very hot, small and cramped and sink tap didnt work, needs updating and aircon. Very good location and close to tube
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
I haven't stay in such a dirty hotel. Be careful the building doesn't have a lift. There are rooms on the 4th floor with soooo many stairs. Also the water doesn't have pressure and we couldn't even rinse our body. The worst hotel I've ever stayed. have pressure so it was hard
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Amenities
Great location. Contact with the hotel prior to arrival impossible. They only replied to an email after I arrived and there was no direct phone contact. Property was clean but a little musty. Rooms were bare. A kettle was provided but no tea/coffee. The suite had a separate kitchen with 1 mug, one knife and fork.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not cleaned well. The towels in the room had stains on them. We had to ask for another one. There were cockroaches in the bathroom and one time above our bed.
Stayed 3 nights in Sep 2025