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The Resident Victoria

4.0 star property
Eco-certified hotel in London with a 24-hour front desk

Photo gallery for The Resident Victoria

Deluxe Double Room (King bed)
Reception
Fridge, microwave, espresso maker, coffee/tea maker
Exterior detail
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
The current price is NZ$446
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
10 Palace Place, London, England, SW1E 5BW
  • Buckingham Palace
    ‪4 min walk‬
  • Piccadilly Circus
    ‪18 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room (King bed)

Superior Double Room (King bed)

Superior Double Room (King bed)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Large Double Room

Large Double Room

Large Double Room

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room

Small Double Room

Small Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (King bed)

Deluxe Double Room (King bed)

Deluxe Double Room (King bed)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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  • Breakfast included
  • Free WiFi
  • 24/7 front desk
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The price is NZ$439
includes taxes & fees
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About the area

London

The Resident Victoria puts you in the heart of London, within just a 10-minute stroll of popular attractions like Buckingham Palace and Green Park. Highlights at this eco-friendly hotel include in-room kitchenettes. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include dry cleaning/laundry services, luggage storage and a front desk safe. .Within a 15-minute walk of this 4-property class London City Centre hotel, attractions include Hyde Park and Victoria Station Travel Information Centre.

What's nearby

  • Buckingham Palace - 4 min walk - 0.4 km
  • Hyde Park - 12 min walk - 1.1 km
  • Trafalgar Square - 17 min walk - 1.5 km
  • Piccadilly Circus - 18 min walk - 1.5 km
  • Big Ben - 18 min walk - 1.5 km

Getting around

  • London Victoria Station - 5 min walk
  • Victoria Underground Station - 6 min walk
  • Gatwick Airport (LGW) - 80 min drive

Restaurants

  • ‪Pronto a Mangia - ‬1 min walk
  • ‪Bag O'Nails - ‬2 min walk
  • ‪Bill's Restaurant - ‬3 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬1 min walk

About this property

The Resident Victoria

Eco-certified hotel in London with a 24-hour front desk
The Resident Victoria offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified The Resident Victoria also features dry cleaning/laundry services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 73 guestrooms or units
  • 7 levels
  • Built in 2015
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Water dispenser
The Resident Victoria offers 73 accommodations with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (130 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Nadler Victoria Hotel
Nadler Hotel
Nadler Victoria
Nadler
The Nadler Victoria London, England
The Nadler Victoria London
The Nadler Victoria
The Resident Victoria Hotel
The Resident Victoria London
The Resident Victoria Hotel London
Nadler Victoria

Frequently asked questions

What is the cancellation policy at The Resident Victoria?

The Resident Victoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Resident Victoria?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at The Resident Victoria on 12 Oct 2025 start from NZ$446.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Resident Victoria?

No, The Resident Victoria does not offer an airport shuttle service.

What time are check-in & check-out at The Resident Victoria?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Resident Victoria?

No, only service animals are allowed.

The Resident Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1005 reviews
Rating 8 - Good. 143 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 6 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel last minute in a distressed situation and we are so happy we did. The staff was so incredibly nice and helpful and the rooms were very comfortable. Our only regret was that it was sold out and we could only get one night. Thank you for a wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came for my daughter’s 13th birthday, and the staff went out of their way to make it super special with balloons and a handwritten card. We upgraded the room and it was very nice and accommodated the three of us, however, it was extremely hot during the day and while we were sleeping as the AC only goes down to 18 and no further. It was extremely uncomfortable and I did not sleep a wink. That’s my only critique. Other than that it’s a great hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got to London earlier than expected and were very grateful when they let us check in early. The staff was great, the room was very comfortable and clean, and the location was perfect-- central to everything and close to Victoria Station. I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly located! Staff was professional and friendly! Property was clean. Rooms had all the conveniences I needed for a great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service
Stayed 1 night in Jun 2025

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was small but clean and quiet.
Stayed 6 nights in May 2025

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a quiet corner near Victoria station. You would not know it is there if you were not looking for it. Very easy access to St. James Park, close to both the St. James and the Victoria Tube stations (and the train station), quick walk to Belgravia for some outstanding local options for dining, bakeries, green grocers, etc. Room was spacious and well-laid out and the staff was helpful and courteous. First time here, but going forward it will be our default London hotel. Had everything we wanted and nothing extraneous.
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Travelled with family
What a beautiful Victorian mansion. We were upgraded to the large suite and enjoyed the wonderful decor. The bathroom was modern and the bed was very comfortable. The breakfast had a lot of selections and service was great.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! Great location—only a few minutes from Buckingham Palace and other historic attractions. Good choice of food nearby as well. Rooms were very nice, would definitely stay again!
Stayed 4 nights in May 2025

2/10 Terrible

daniel

Stayed 4 nights in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025

10/10 Excellent

DIANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance of many London sites. Close to Victoria station. Very quiet. Enjoyed the mini fridge and microwave in the room.
Stayed 5 nights in May 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very friendly staff. Clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was so close to shopping and lots of sights, and to the underground.
Stayed 4 nights in May 2025

10/10 Excellent

Debbie, Draper

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff at reception!
Stayed 3 nights in May 2025

10/10 Excellent

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Property was clean and everything needed for my stay. Staff very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Tere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location
Stayed 2 nights in May 2025

10/10 Excellent

Danny S

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff and a wonderful stay.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel and the staff is very friendly and knowledgeable.
Stayed 3 nights in May 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, and the little kitchen area made mornings easier, since we could just have breakfast and coffee in the room before going out. Most things we wanted to see were nearby, and the train station was a close walk for the attractions that are further away. Happy with our hotel choice, would stay again.
Stayed 5 nights in May 2025

10/10 Excellent

Louise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service and Ideal Location

I booked a King-size room with twin beds for an overnight stay and couldn’t have been happier. The service was absolutely excellent – I mentioned it was my birthday, and was greeted with balloons, gold bubbly, and luxury chocolates in the room. Such a thoughtful touch! The staff were incredibly friendly and helpful – nothing was too much trouble. The hotel itself was spotless and beautifully maintained. It’s also in a perfect location, just a stone’s throw from Buckingham Palace, making it ideal for sightseeing. I would absolutely recommend this hotel and am already planning another visit. A truly memorable experience!
Stayed 1 night in May 2025

8/10 Good

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this Hotel. Staff are super nice. Clean, comfortable. Love the location close to Buckingham Palace. This hotel is a 5 star, however on my last stay I was on the first floor and for some reason there was a lot of door slamming, early morning, throughout the day and evening. I had to put on the Telly to drown out the sound.
Stayed 2 nights in May 2025