4.3 out of 5

"Excellent continental breakfast. Close to Cob n Co ,Valentines . All within walking distance. " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Jet Park Hotel Rotorua places you in the centre of Rotorua, within just a 15-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include an outdoor swimming pool, free self parking and a spa tub.

All 63 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers and hairdryers. In-room dining is easy with amenities like fridges and room service. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Phones and irons/ironing boards are also available.

The Cafe, Te Puru, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free WiFi in public areas, a 24-hour business centre and a coffee shop/café. Continental breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of limited parking.

Within a 15-minute drive of this 4-star Fenton Street hotel, attractions include Skyline Rotorua and Lake Rotoiti.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$106* Per night/room 29 Aug. - 30 Aug.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Jet Park Hotel Rotorua ratings based on 245 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jet Park Hotel Rotorua

Everyone (160) Couples (46) Business (2) Students (1) Family (35)
4 out of 5
Liked the customer service , rooms were a bit boring

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Kia Ora, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

4 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Kia Ora, Thank you for taking the time to review your recent stay at Jet Park Hotel Rotorua. I am happy to hear that we met your expectations and would be honored to welcome you back again when next in Rotorua. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

4 out of 5
Good location; all staff were excellent. Breakfast fantastic.

Posted by , from Stony Stratford UK on 30 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Kia Ora Nic, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

5 out of 5
Cental location, friendly staff. Complimentary breakfast was very nice

Posted by on 28 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Kia Ora! Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. Your kind words will be passed on to the team! It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards Sammy-Jo Lockyer Guest Services Manager

5 out of 5
Clean, comfy, and affordable. Staff, friendly. Ticks all the boxes Breakfast amazing, so is David, an asset to the team. Will definitely return. Thank you

Posted by on 17 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Kia Ora! Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. Your kind words will be passed on to the team, especially David! It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards Sammy-Jo Lockyer Guest Services Manager

5 out of 5
Lovely staff, excellent service and a superb breakfast! We will be staying again.

Posted by on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Sammy-Jo

Good Morning, Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. Your kind words will be passed on to the team! It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards Sammy-Jo Lockyer Guest Services Manager

4 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Sammy-Jo

Good Morning, Thank you for taking the time to review your recent stay at Jet Park Hotel. I am happy to hear that we met your expectations and would be honored to welcome you back again when next in Rotorua. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

4 out of 5
Good location, friendly staff, clean rooms and yummy breakfast

Posted by on 12 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Sammy-Jo

Good Morning, Thank you for taking the time to review your stay with us. Your kind words and positive feedback has been well received and will be passed on to the team. We are delighted that you chose to stay with us, and that we were able to make your stay so comfortable. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

5 out of 5
I was pleasantly surprised with this hotel. It had great facilities for kids with a nice play area on the 1st floor. Food was incredible, we had dinner at the in house restaurant and couldn't fault it! Was quality food at a very reasonable price. Great Value for money!

Posted by on 9 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Sammy-Jo

Good Morning, Thank you for taking the time to review your stay with us. Your kind words and positive feedback has been well received and will be passed on to the team. We are delighted that you chose to stay with us, and that we were able to make your stay so comfortable. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Sammy-Jo Lockyer Guest Services Manager

5 out of 5

Posted by on 4 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Sammy-Jo Lockyer (Guest Services Manager)

Good Afternoon, Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards Sammy-Jo Lockyer Guest Services Manager

About the Jet Park Hotel Rotorua

Location 237 Fenton Street, Rotorua, 3010

Property Features

Jet Park Hotel Rotorua offers its guests an outdoor pool and a spa tub. There's a coffee shop/café on site. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A library, tour or ticket assistance, and complimentary newspapers in the lobby are also featured at Jet Park Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4-star Rotorua hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2002
  • Coffee shop
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Jet Park Hotel Rotorua offers 63 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. 42-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a bath and shower and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Te Puru – This Cafe specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 28 per person (approximately)
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Fenton
  • Quality Fenton Rotorua
  • Quality Inn Fenton
  • Quality Inn Fenton Rotorua
  • Quality Inn On Fenton Hotel Rotorua
  • Rotorua Ventura Hotel
  • Ventura Hotel Rotorua
  • Jet Park Hotel Rotorua
  • Jet Park Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.