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The Sanctuary House Hotel

3.5 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for The Sanctuary House Hotel

Front of property
Lunch and dinner served, local cuisine
Reception
Standard Double Room
Lunch and dinner served, local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
The current price is NZ$507
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
33 Tothill Street, London, England, SW1H 9LA
  • Place, Big Ben
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Place, London Eye
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(25 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(25 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

The Sanctuary House Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Westminster Abbey and Big Ben. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, The Sanctuary, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. .Attractions within a 10-minute walk of this 3.5-property class London City Centre hotel include Houses of Parliament and Westminster Bridge.

What's nearby

  • Big Ben - 7 min walk - 0.7 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Trafalgar Square - 12 min walk - 1.0 km
  • London Eye - 15 min walk - 1.3 km
  • Piccadilly Circus - 15 min walk - 1.3 km

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Café at Storey’s Gate - ‬4 min walk
  • ‪The Old Star - ‬2 min walk
  • ‪The Two Chairmen - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪The Feathers - ‬2 min walk

About this property

The Sanctuary House Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Sanctuary House Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours).

This 3.5-star London hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sanctuary House Hotel offers 34 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sanctuary

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sanctuary House
Sanctuary House Hotel
Sanctuary House Hotel London
Sanctuary House London
Sanctuary House
The Sanctuary House Hotel London, England
Sanctuary Hotel London
The Sanctuary House
The Sanctuary House Hotel Hotel
The Sanctuary House Hotel London
The Sanctuary House Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Sanctuary House Hotel?

The Sanctuary House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sanctuary House Hotel?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at The Sanctuary House Hotel on 26 Oct 2025 start from NZ$507.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Sanctuary House Hotel?

No, The Sanctuary House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanctuary House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanctuary House Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Sanctuary House Hotel?

No, pets are not allowed.

The Sanctuary House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1009 reviews
Rating 8 - Good. 234 out of 1009 reviews
Rating 6 - Okay. 43 out of 1009 reviews
Rating 4 - Poor. 11 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent location to central london food, drinks, attractions and shopping. Reasonable price and good food in the pub.
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really small and difficult to get around in otherwise it was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Hattie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was lovely, clean, with lots of coffees, teas and biscuits for my stay! Cold water and milk really added to the experience too. Everything I could have asked for!
Stayed 1 night in Jun 2025

10/10 Excellent

Igor, Richmond Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable hotel with friendly staff and great service. Location is unbeatable—walking distance to Big Ben, Westminster Abbey, Buckingham Palace, and the Thames. Tube station just a minute away. Loved the traditional pub downstairs where breakfast is served.
Stayed 5 nights in Jun 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Short walk to Tube station. Around the corner from Westminster Abbey and Big Ben. 10 min walk to Buckingham Palace. Delicious restaurant in lobby. Very safe and quiet. Rooms have been updated and very clean. Very safe area around hotel. Walk to everything!
Stayed 5 nights in Jun 2025

10/10 Excellent

Aarni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect location for both business and leisure

Attended a two-day conference within a few minutes walking distance. A perfect location for that, and if we would have been vacationers, also for that. A minute’s walk to a tube station. The room on the third floor was comfortable and quiet. The only thing I missed was furniture for the luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel! Just down the street from Westminster Abbey. Excellent breakfast. Towel warmer in the bathroom. It was absolutely lovely!
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel food was great also breakfast.very central to Big Ben and Houses of Parliament would definitely return 5*
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

It was a last minute decision to stay in London and fortunately they had a room available. What a fantastic hotel in a great central location just minutes away from Westminster abbey and at James park
Stayed 1 night in May 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was the best! The room was really spacious and nice. The staff was also really helpful and friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Mrs Sally E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room spotlessly clean and with lovely welcoming touches such as mineral water in the fridge
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and very helpful
Stayed 1 night in May 2025

10/10 Excellent

Sahvanna

Travelled with partner
Liked: Amenities
Everything about this Hotel was Wonderful, highly recommended it.
Stayed 3 nights in May 2025

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities, room comfort

Small room and rude front desk

The location is great; the front desk lady was terrible, we were the only ones try to check in but she completely ignored us, got on the phone and let us there like we were invisible. The room and the bathroom were clean but tiny, super tiny and dark.
Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Everything was within walking distance.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Great location close to everything.
Stayed 3 nights in May 2025

6/10 Okay

Mattia

Travelled with group
Disliked: Property conditions & facilities

Not up to par

Outdated interior, staff was not friendly
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sanctuary House was an absolutely amazing experience. The rooms were comfortable, clean and cozy. Easily the best part of the Sanctuary House was its proximity to all of the wonderful sights in London. Just steps away from Westminster Abby, Big Ben and the Parliament building we were able to enjoy the sights and sounds of London. The St. James Park entrance to the underground allowed us to quickly navigate to other areas of the city with our much hassle. I will absolutely be staying at the Sanctuary House on my next visit to London.
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the sights of London.
Stayed 1 night in May 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Hannah

Rooms were very small , claustrophobic like and wasn’t very quiet
Stayed 5 nights in Apr 2025