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Thistle Lancaster Gate

Property class: 2

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Lancaster Gate, Fla, London, England, W2 3NP
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Queensway
    ‪4 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪103 min drive‬

Room options

Standard Double/Twin

  • Sleeps 2

Single Room

  • Sleeps 1

Family Room

  • Sleeps 3

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About the area

London

Thistle Lancaster Gate places you steps from Kensington Gardens and within a 10-minute stroll of Hyde Park. Highlights at this hotel include a restaurant and a bar/lounge. .This hotel offers a fitness centre, a business centre and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and laundry facilities. .Attractions within a 15-minute walk of this London City Centre hotel include Kensington Palace and Kensington High Street.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Queensway - 4 min walk - 0.4 km
  • Westbourne Grove - 5 min walk - 0.4 km
  • Hyde Park - 9 min walk - 0.8 km
  • Kensington Palace - 12 min walk - 1.0 km

Getting around

  • Queensway Underground Station - 6 min walk
  • London Paddington Station - 11 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪The Park - ‬5 min walk
  • ‪Halepi - ‬1 min walk
  • ‪New Fortune Cookie - ‬6 min walk
  • ‪Blank Street Coffee - ‬6 min walk
  • ‪Tajrish Restaurant - ‬7 min walk

About this property

Thistle Lancaster Gate

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and limo/town car service.

A fitness centre, barbecue grills, and multilingual staff are also featured at Thistle Lancaster Gate.

  • 390 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Car service
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Thistle Lancaster Gate offers 390 accommodations with free newspapers and coffee/tea makers. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Property is also known as

Thistle Lancaster Gate Hotel

Thistle Lancaster Gate London

Thistle Lancaster Gate Hotel London

Frequently asked questions

Is there a free airport shuttle available at Thistle Lancaster Gate?

No, Thistle Lancaster Gate does not offer an airport shuttle service.

Is there a bar or restaurant at Thistle Lancaster Gate?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Thistle Lancaster Gate?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Thistle Lancaster Gate?

No, pets are not allowed.

Thistle Lancaster Gate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ernst, München

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zentral an der Victoria Station in unmittelbarer Nähe des Palastes gelegen.

Freundliches, hilfsbereites Personal. Gutes Hotel für Städtereise bei denen der Schwerpunkt außerhalb des Hotels liegt.
Verified review

6/10 Okay

Indra, Wolfsburg, D

Liked: Cleanliness, staff & service

für Londoner Verhältnisse gutes Hotel

Ich würde dieses Hotel eher für jüngere Reisende empfehlen,die sparen möchten. Die Einrichtung der Zimmer, wie auch des Rezeptionsbereiches ist schon etwas mitgenommen und entspricht sicher nicht den neuesten Standards. Das wird aber durch den Preis, die sehr gute Lage (nahe U-Bahn Station) und die relativ neuen, gefliesten Bäder ausgeglichen. Das Service Personal ist sehr freundlich, jedoch sind die Englischkenntnisse teilweise nicht so gut.
Verified review

6/10 Okay

Sanjoy, Aberdeen, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nice location, hotel nothing special

Nicely located, about 5 minutes from a tube station and next to the park. Hotel looks lovely from outside but inside needs renovation. Single room size of a postage stamp. Staff took ages to check out, quibbling over alleged one pound use of mini-bar. Breakfast: restaurant overwhelmed by number of guests.
Verified review

10/10 Excellent

Ann, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Room was clean and a nice size. Hotel staff friendly and very helpful
Verified review

6/10 Okay

Jose, Washington DC

Conveniently located

It has a great location but needs to be updated.
Verified review

10/10 Excellent

James and Marguerite, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, quiet and comfortable, definitly stay again

Spacious room. Helpful and friendly Staff. They gave us early check in and were very helpful. Very close to Lancaster Gate Tube Stop. Hyde Park very close to Hotel. Beautiful Park for walking and enjoying nature. Bed was very comfortable. The bathrooms were spacious and plenty of hot water and good pressure. We enjoyed the amenities, for example, kettle, China Tea pot, tea bags and cookies.
Verified review

6/10 Okay

Raymundo, Mexico

Not Impressed

Good location. Quiet, Clean.Average comfort.
Verified review

8/10 Good

Sunil, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for Family

This was an excellent hotel. The family room provided an additional bed and was adequate for the 4 of us (with 2 small children). It was in a quiet neighborhood adjacent to the Hyde Park, and very close to both the subway station and the bus stop. It is generally close to all main London attractions.
Verified review

8/10 Good

Chris, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with friendly service

I would recommend the Thistle Landcaster Gate as a good place to stay. The pluses are that the location on Hyde Park is very good, the surrounding neighborhood is nice, the hotel staff were very friendly and helpful, and the rooms are clean and quite well maintained. The only drawback was that both times we stayed there on this trip, neither of the hotel safes was working. The hotel definitely needs to install new safes with electronic keypads.
Verified review

10/10 Excellent

Holly, Fort Collins, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

We were pleasantly surprised to find that this hotel was so nice for the cost. It was very well kept and clean. The shower was great - good water pressure AND there were heated towel racks! Hotel staff were friendly and helpful. I would definitely go back.
Verified review

8/10 Good

Irtaza, Rawalpindi, Pakistan

Liked: Cleanliness, property conditions & facilities, room comfort

Good decent accomodation at decent price

Toilet plumbing was lacking as well as shower water pressure inconsistent. Otherwise a good value for money. Rooms reasonably spacious
Verified review

6/10 Okay

Megan, Philadelphia

A fine hotel

The room was comfortable and found the staff to be friendly and responsive to any requests, helpful with information on local attractions, getting around London. Plumbing is uneven which may be typical for hotels, no fan to vent the bathroom. It was nice to have windows to open as it was warm at times at night. The only question regarding cleanliness is that it became obvious that the same teacups were recycled in our room(we had a crack in the one cup)and hope they were more than just rinsed. They also do not use sheets, but comforter for cover and wonder how they are cleaned. We had a beautiful view over Kensington Gardens.
Verified review

4/10 Poor

Marcel, the Netherlands

Disliked: Property conditions & facilities, room comfort

No Curtains

Got a room without any curtains, which faced an emergency escape stair which was frequently used by the staff. When I complained about it, they were surprised there were no curtains and they would fix it, when i came back late that evening there were still no curtains.
Verified review

8/10 Good

Matthew, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located

The Thistle is very well located for London close to Paddington, Hyde Park as well as two other underground stations.
Verified review

8/10 Good

Moshe, Natanya Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very good choose

Great location,close to underground stations(two) beautiful garden,great room,ask for a room with a view to the Hyde Park .
Verified review

8/10 Good

Donna, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accomodations, reasonable price

The hotel is an older building, but nicely maintained. Our room had a view of Kensington Garden, but Bayswater Road can be very busy and noisy. We liked that there were several Underground stations nearby (within 3-4 blocks). Many small and interesting restuarants within a few blocks, as well. We would definitely stay there again. It's not luxurious, but more than adequate.
Verified review

10/10 Excellent

Tonya, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply a lovely place to stay

We stayed two nights here in mid-Mar 2005; the beds were extremely comfortable; the heater worked exceptionally well; the view from our balcony was beautiful Hyde Park; the Lancaster Gate tube station was a scant 3 blocks away; the staff was incredibly knowledgable, helpful, and timely; We were very pleased with our accommodations and the service we received. Highly recommend!!
Verified review

6/10 Okay

Diane, Sacramento, CA

Disliked: Property conditions & facilities

OK for the price

This hotel was a little cheaper than most of the others I considered. I've stayed there twice. We had to open the window because our floor (4th) was so hot. The plumbing is a little inconsistent. The location is OK - five minutes' walk to Queensway or Lancaster Gate.