Troy

3.0 star property
Comfortable hotel, walk to Kensington Gardens

Choose dates to view prices

Troy

Photo gallery for Troy

Front of property
Triple Room
Free daily buffet breakfast
Lobby
Triple Room | Bathroom

Overview of Troy

Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
68-70 Queensborough Terrace, Bayswater, London, England, W2 3SH
  • Popular LocationKensington Palace10 min walk
  • Popular LocationHyde Park12 min walk
  • Popular LocationKensington High Street14 min walk

Room options

Double Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Single Room

Highlights

Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

Troy places you steps from Kensington Gardens and within a 15-minute stroll of Hyde Park. Highlights at this hotel include a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a microwave in a common area, tour/ticket assistance and multilingual staff. .Within a 15-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Kensington Palace.

What's nearby

  • Kensington Gardens - 1 min walk
  • Kensington Palace - 10 min walk
  • Hyde Park - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 18 min walk

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 13 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • Halepi - 3 min walk
  • New Fortune Cookie - 3 min walk
  • MEATliquor - 3 min walk
  • Aubaine - 3 min walk
  • The Taza Sandwich - 4 min walk

About this property

Troy

Comfortable hotel, walk to Kensington Gardens
Free breakfast is served daily. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at Troy.

This 3-star London hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Troy offers 33 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Lithuanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day); discounts available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 30 per day (984 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London

Frequently asked questions

What is the cancellation policy at Troy?

Troy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Troy?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Troy on 1 Jun 2024 start from NZ$564.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Troy serve breakfast?

Sure does, free buffet brekkie is on offer weekdays between 7:30 AM and 8:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Troy?

No, Troy does not offer an airport shuttle service.

What time are check-in & check-out at Troy?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Troy?

No, pets are not allowed.

Troy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 748 reviews" "
Rating 8 - Good. 379 out of 748 reviews" "
Rating 6 - Okay. 183 out of 748 reviews" "
Rating 4 - Poor. 32 out of 748 reviews" "
Rating 2 - Terrible. 14 out of 748 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Would most definitely return.
Stayed 1 night in Dec 2022

8/10 Good

Lynette

Liked: Cleanliness, staff & service
Great transport links
Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Stayed 2 nights in Nov 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Stayed 1 night in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Stayed 8 nights in Aug 2022

10/10 Excellent

Julia

Stayed 1 night in Jul 2022

8/10 Good

Charles

Travelled with family
Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Stayed 4 nights in May 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Noisy, not a positive experience
Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022