Troy places you steps from Kensington Gardens and within a 15-minute stroll of Hyde Park. Highlights at this hotel include a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a microwave in a common area, tour/ticket assistance and multilingual staff. .Within a 15-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Kensington Palace.
What's nearby
Kensington Gardens - 1 min walk
Kensington Palace - 10 min walk
Hyde Park - 12 min walk
Kensington High Street - 14 min walk
Royal Albert Hall - 18 min walk
Getting around
Queensway Underground Station - 3 min walk
London Paddington Station - 13 min walk
London (LCY-London City) - 60 min drive
Restaurants
Halepi - 3 min walk
New Fortune Cookie - 3 min walk
MEATliquor - 3 min walk
Aubaine - 3 min walk
The Taza Sandwich - 4 min walk
About this property
Troy
Comfortable hotel, walk to Kensington Gardens
Free breakfast is served daily. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at Troy.
This 3-star London hotel is smoke free.
1 building
33 guestrooms or units
5 levels
Buffet breakfast (free)
Dry cleaning
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Television in lobby
Lift
No smoking on site
Microwave in a common area
Troy offers 33 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.
Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Offsite parking available (GBP 30 per day); discounts available
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Accessibility
Lift
More
5 floors
Building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 16
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are available for GBP 25.0 per night.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 30 per day (984 ft away)
Rollaway bed fee: GBP 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
We should mention
Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London
Frequently asked questions
What is the cancellation policy at Troy?
Troy offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Troy?
As of 1 May 2024, prices found for a 1-night stay for 2 adults at Troy on 1 Jun 2024 start from NZ$564.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Troy serve breakfast?
Sure does, free buffet brekkie is on offer weekdays between 7:30 AM and 8:30 AM and on weekends from 8:00 AM to 10:00 AM.
Is there a free airport shuttle available at Troy?
No, Troy does not offer an airport shuttle service.
What time are check-in & check-out at Troy?
Check-in begins at 2 PM. Check-out time is 11:00 AM.
Are pets allowed at Troy?
No, pets are not allowed.
Troy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very comfortable stay. Would most definitely return.
Emma
Stayed 1 night in Dec 2022
8/10 Good
Lynette
27 Nov 2022
Liked: Cleanliness, staff & service
Great transport links
Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus
room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it
Overall the room and breakfast room where a bit chilly
But id stay again if the price was good
Excellent transport links tube and bus
The hotel service is fine, staffs are friendly and helpful.
Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Bruce
Stayed 8 nights in Aug 2022
10/10 Excellent
Julia
9 Jul 2022
Julia
Stayed 1 night in Jul 2022
8/10 Good
Charles
Travelled with family
19 May 2022
Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Charles
Stayed 4 nights in May 2022
4/10 Poor
Verified traveller
16 May 2022
Liked: Cleanliness
Disliked: Room comfort
Noisy, not a positive experience
Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.