See all properties
Save

Troy

Property class: 3

Photo gallery for Troy

A hotel entrance with white columns, a black wrought iron fence, and red flowers.
A staircase with ornate black metal railings and a white balustrade.
A hotel lobby with a reception desk, seating area, and a large potted plant.
A breakfast buffet with various food items and beverages.
A bedroom with a large bed, two bedside tables, a wooden dresser, a mirror, and a small table with cups and a pitcher.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$223
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
68-70 Queensborough Terrace, Bayswater, London, England, W2 3SH
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Single Room

A single bed with a wooden headboard, a bedside table with a lamp, a chair, and a small wooden cabinet.

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A hotel room with a bed, a desk with a computer, a lamp, and a window with curtains.

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, each with a wooden headboard and a matching nightstand.

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a television, and a ceiling fan.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

You may also like

Ad
A modern indoor pool area with lounge chairs, a small pool, and a wall with a floral mural.

45 Park Lane - Dorchester Collection

London City Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.6 out of 10, Exceptional, 63 reviews
The price is NZ$2,482
includes taxes & fees
13 Dec - 14 Dec
45 Park Lane - Dorchester Collection

About the area

London

Troy places you steps from Kensington Gardens and within a 15-minute stroll of Hyde Park. Highlights at this hotel include a complimentary breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a microwave in a common area, tour/ticket assistance and multilingual staff. .Within a 15-minute walk of this 3-property class London City Centre hotel, attractions include Kensington Palace and Kensington High Street.

What's nearby

  • Kensington Gardens - 1 min walk - 0.1 km
  • Queensway - 3 min walk - 0.3 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington Palace - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 13 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪The Park - ‬2 min walk
  • ‪Aubaine - ‬4 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Troy

Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at Troy.

This 3-star London hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Troy offers 33 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A historic building with a classic facade, multiple windows, and a prominent entrance.
Mitre House Hotel
London City Centre
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Bar
4.1 out of 5, Very good, 2,591 reviews
The price is NZ$290
includes taxes & fees
22 Nov - 23 Nov
Mitre House Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day); discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 30 per day (984 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London

Frequently asked questions

What is the cancellation policy at Troy?

Troy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Troy?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Troy on 15 Nov 2026 start from NZ$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Troy serve breakfast?

Sure does, free buffet brekkie is on offer weekdays between 7:30 AM and 8:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Troy?

No, Troy does not offer an airport shuttle service.

What time are check-in & check-out at Troy?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Troy?

No, pets are not allowed.

Troy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 759 reviews
Rating 8 - Good. 386 out of 759 reviews
Rating 6 - Okay. 184 out of 759 reviews
Rating 4 - Poor. 32 out of 759 reviews
Rating 2 - Terrible. 14 out of 759 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thanks very much
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Would most definitely return.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old bed and furniture
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Stayed 8 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should close: heating (if it works) is right next to the headboard of the bed, shower is 70x70 cm, bathroom is 100x70 cm including sink, mattress is worn down to the metal, catastrophic! You can hear every little step from the resident above you, breakfast is terrible, only dry rolls, butter, packaged canned jam, thin coffee. Room very cold because unheated, simple glass pane as a window. Never again!
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava sijainti lähellä metroasemaa. Kaupat lähellä ja Hyde park. Hyvä aamupala, huoneessa mahdollisuus teen ja kahvin keittoon. Tämä jatkossakin.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lite fattig frukost, ingen färsk frukt eller grönsaker, ingen skinka
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed en rustig; betaalbaar

Goed en rustig hotel; prijs/kwaliteit in orde. Tijdens mijn verblijf werd de lift vernieuwd; dus via de trap naar de 5de verdieping; minder leuk natuurlijk, maar dat is slechts een tijdelijke situatie
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電子レンジが使えるのが便利だった。
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beliggenheten ved Hyde Park ,kort vei til undergrunnen , i Queensway kan du handle ting du trenger på rommet , flere spisesteder ,minibank , puber hvor de har god mat og som viser fotball på storskjerm. Hotellet ligger i en stille sidegate. Hotellet hadde hyggelige ansatte , rommene var rene og ikke minst store i forhold til mange andre hotell jeg har vært på.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Har bott på Troy väldigt många gånger med familjen. Vi gillar det.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber und freundliches Personal. Frühstück vollkommen in Ordnung! Perfekte Lage!
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
室内の設備は良好で問題なし。一時的な問題だと思うがエレベーターが故障していた。滞在した7泊目にも直らず、3階から階段でスーツケースを下ろさねばならなかった。 セントラルラインのクィーンズウエイ駅とサイクルラインのベイズウォーター駅が近くにあって便利。 ケンジントン公園とハイドパークがそばにあるのは大きな魅力。
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness
Fin beliggenhed. Meget spartansk, inkl morgenmaden..ingen service der ud over det sædvanlige, tror ikke morgenmadspersonen kunne engelsk og sagde jo nok derfor heller ikke godmorgen.. Gammel brygning med gamle knirkende gulve, så man kan let komme op om morgenen når dem ovenover står tidligt op! Ellers fint hotel med som sagt en fin beliggenhed
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Det ligger rigtig fint. Nem indtjekning og venligt personale i receptionen. Det er god nattero og det føles trygt at gå rundt. Det er meget meget nemt at gå til Oxford street- det tager ca 25 min. Nemt at gå fra Underground. Vi boede på et forholdsvis stort værelse med tilsvarende stort badeværelse. Morgenmaden var dog ekstremt skrabet. Tror aldrig jeg har set så dårligt et udvalg. Hotellet er generelt noget slidt men funktionelt. Vi ville dog ønske man kunne købe en øl, en kop kaffe eller lign.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great transport links

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra: Nära till 2 t-banestationer, plus gångavstånd till en massa olika affärer och restauranger/caféer.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach Top alles
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Stayed 4 nights in May 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Noisy, not a positive experience

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness
I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Stayed 3 nights in May 2022