4/10 Poor
Verified traveller
21 Jun 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barely the Minimum
The front desk person did the bare minimum necessary to check my husband and I in at 8pm, then handed us a blank room key card. As we exited the lobby, she taped a ‘no vacancy’ sign to the exit door and locked it behind us. We discovered when we went back just 15 minutes later for some needed room supplies (tissues, a pillow) that only a phone number was posted if assistance was needed for the rest of the night.
Lordsburg was hot, dry and very windy (gusts up to 47mph) while we were there, so it was quite difficult getting our luggage up the outdoor stairs (no elevator) to the second floor while maintaining our balance. There was a park-type bench broken and blown on its side just beside the bottom of the stairs as a testament to how precarious it was. The room lock took several tries to open. The room was poorly laid out with the bed in full view right inside its entrance while a desk, chair, small refrigerator and microwave looked lost in the remaining big empty space.
They provided the standard hotel free breakfast but the tables needed to be wiped and there was no hot tea. After breakfast we asked the front desk person about a local tourist attraction. She laughed and said she knew nothing about it, in a tone which sounded like she thought it was silly. We were glad to leave and won’t go back.
Verified traveller
Stayed 1 night in Jun 2024
