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3.8 out of 5

"Amazing view! Comfy bed, highly recommend. We left an expensive item behind which Tim found & posted back to us, thank you so much for going to that ... " More

By a verified traveller on Mon 10 Apr 2023

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Hotel Description

Phoenix Apartments puts you in the heart of Lorne, steps from Lorne Sea Baths and within a 10-minute stroll of Lorne Surf Life Saving Club.

Each apartment is individually decorated and features free WiFi, a balcony or patio, and a TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Housekeeping is not available.

This apartment building has free WiFi in public areas, a terrace, and a garden. There's also the convenience of free self parking.

Studio, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Phoenix Apartments ratings based on 202 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Phoenix Apartments

Everyone (96) Couples (61) Family (46)
5 out of 5

Posted by on 7 Jul. 2023

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5 out of 5
Amazing view! Comfy bed, highly recommend. We left an expensive item behind which Tim found & posted back to us, thank you so much for going to that trouble for us. Very much appreciated.

Posted by on 10 Apr. 2023

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5 out of 5
Beautiful Apartment, wonderful bed, and amazing view of Lorne Beach

Posted by on 11 Apr. 2022

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5 out of 5
Very nice & clean apartment.

Posted by on 29 Jan. 2022

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5 out of 5
Love the view from the apartment and close to all amenities, restaurants and the beach. No driving required.

Posted by on 8 Mar. 2021

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5 out of 5

Posted by on 6 Mar. 2021

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4 out of 5
The bed was comfy. The view was excellent. The sound of the Ocean at night was amazing. Overall a wonderful stay. Glasses and cups a bit dirty.

Posted by on 29 Jan. 2021

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5 out of 5

Posted by on 26 Oct. 2020

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3 out of 5
The property was neat enough. Could be cleaner. Not sure when the floors were last mopped. No iron, no mop, very basic kitchen ware.

Posted by on 23 Apr. 2019

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2 out of 5
Black mold in the shower. Ground floor request but 11 steps and my husband needs a cane to walk. Bed so dipped in the middle, very uncomfortable, long since needing replacement. No plug for the bathroom sink. Hard to manage keypad for entry. When replacing key whole thing fell out, tricky to replace. Overlooked (into room) by other units and needing to keep blind closed making it dark. Also hard to locate entrance.

Posted by on 2 Apr. 2019

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Property Features

Phoenix Apartments offers its guests a terrace and a garden. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Lorne apartment.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • Terrace
  • Garden
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Phoenix Apartments offers 5 air-conditioned accommodations with DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

  • In-room kitchen
  • Private balcony or patio
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 7:00 PM

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Sandridge Motel, 128 Mount Joy Parade.]. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Guests will receive special check-in instructions prior to their arrival.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Sandridge Motel, 128 Mount Joy Parade.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Contactless check-out is available.

  • No rollaway/extra beds available
  • Minimum guest age is 21
  • Caters to adults only
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • No front desk
  • UnionPay
  • Events/parties not allowed
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Apartments Apartment Lorne
  • Phoenix Apartments Lorne
  • Phoenix Apartments Lorne
  • Phoenix Apartments Apartment
  • Phoenix Apartments Apartment Lorne

You should know

  • This is an adults-only property and guests under 21 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.