2/10 Terrible
Hua
Travelled with family
28 Jun 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty and malfunction motel
This hotel is very old and in a very poor condition. However, I saw the effort from a hotel receptionist, who I guess is also the owner, trying to fix the issues. I gave one extra star for his effort.
The original unit assigned to us was old and smelled stale.The carpet was dirty. There was mold on wood area. The outer part of window AC unit was rusty. I also saw red-color thing attached to the near-to-floor area of a bed frame, which I suspect is jam.
Later, we found that there was no hot water in this unit. The receptionist tried to solve the issue first and later followed instructions of a plumber through a phone call. We waited for 1.5 hours to 2 hours, and checked with him about the progress a few times.
Eventually, he changed our unit to another one. However, I found that the lock deadbolt of the front door of the second unit didn’t work, and its front door had no other security latches or chain locks. Basically, everyone who had a door access card of the room could unlock the door and enter the room.
The receptionist told me that having an electronic key card lock was secure enough for a hotel room, according to the requirements on hotel management.
I trusted his words about the requirements. I also trusted him that he had not given and would not give the door access cards of this room to anyone else except me. However, I didn’t want to take any risk, since I am a tiny woman with only a child for the trip.
Around 11pm, I checked out and found another hotel.
Hua
Stayed 1 night in Jun 2025