I don't know if it was just my bad luck, but: 1. upon checking in, I wasn't able to make the heating work. Thankfully, a maintenance guy came and showed me that the AC unit could be controlled ONLY from the thermostat. I appreciated the help, but this could have been explained with a little note in the room, as is customary. 2. The first day water was cut from 12pm to 5pm. To their credit, they restored service earlier, at 3, But it would have been nice to know beforehand - I had to cancel my work out for obvious reasons. 3. The first night I had noisy ladies in the neighboring room. I called the desk and they were very receptive to my complaint. But somehow at 3:30am (!!) a terrifying alarm woke me up, which stopped 30 seconds later. Next morning, when I approached the desk, they explained that "something" triggered it, and apologized for it. But that night I was left in total ignorance of what was going on, and my sleep most definitely ruined. 4. Not all machines at the gym work. But most of them do. 5. The fourth day a contingent of 40 Spanish teenagers arrived. They were reasonably well behaved, but the small cafeteria was in NO WAY ready for that number of people, and as a result many items in the PAID breakfast selection were missing. / In sum, maybe I was rather unlucky. At the interpersonal level, the staff was very attentive. But I suspect that the administration could be more proactive about certain situations. Open to try again, with caution.