6/10 Okay
Mark and Shannon
Travelled with family
22 Nov 2025
Disliked: Property conditions & facilities
we just stayed at the Kimpton and it was fine. the rooms were clean but a lot if the fixtures (lamps, desks, table) were a little run down. What was MOST infuriating was when when we checked out they told us that there was a $35 daily amenities fee tacked onto our bill. PLEASE NOTE there were ZERO amenities. when I asked the person at the front desk what that included he said coffee and the gym. Mind you I NEVER even knew there was coffee available, when we checked in NOBODY told us that. I even asked for a water bottle one day and they informed me that they only give them at check in. More Importantly THERE WAS NO GYM!!! you could go to the gym down the street, however it was pouring rain every day we were in Los Angeles!!!! Just be transparent in your rates, there is NOTHING more infuriating than hotels sneaking an extra BS cost onto the already high enough cost because they want to squeeze few more dollars out of you. Amenities fees are for hotels that OFFER amenities!!!
Mark and Shannon
Stayed 4 nights in Nov 2025
