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Marriott Marina del Rey

3.5 star property
Hotel with a marina, near Venice Beach

Photo gallery for Marriott Marina del Rey

Beach nearby
1 bedroom, down duvets, pillow-top beds, in-room safe
Exterior
Breakfast and dinner served, Californian cuisine
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Bar
  • Hot tub
The current price is NZ$479
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
4100 Admiralty Way, Marina del Rey, CA, 90292
  • Venice Beach Boardwalk
    ‪10 min walk‬
  • Venice Beach
    ‪12 min walk‬
  • Santa Monica Pier
    ‪7 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View (Santa Monica view)

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Non Smoking, City View (Santa Monica view)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Marina View

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Marina View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 23 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Marina View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Marina View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Separate bedroom
  • 23 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Marina View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Marina View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Separate bedroom
  • 23 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Marina View

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Marina View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Sofa bed
  • 23 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Marina del Rey

At Marriott Marina del Rey you'll be 2.4 km (1.5 mi) from Venice Beach and 3.3 km (2.1 mi) from Santa Monica Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina. .The restaurant, Sinder Lounge, serves Californian cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 6072 square feet (564 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning to-go breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Marina del Rey hotel include Santa Monica Pier and Loyola Marymount University.

What's nearby

  • Abbot Kinney Boulevard - 8 min walk - 0.7 km
  • Venice Beach Boardwalk - 10 min walk - 0.9 km
  • Venice Beach - 12 min walk - 1.0 km
  • Santa Monica Beach - 4 min drive - 3.0 km
  • Santa Monica Pier - 7 min drive - 5.2 km

Getting around

  • Downtown Santa Monica Station - 8 min drive
  • Los Angeles Union Station - 22 min drive
  • Los Angeles Intl. (LAX) - 22 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min walk
  • Concierge Lounge
  • ‪Killer Shrimp - ‬3 min walk
  • Boulevard
  • ‪The Hive - ‬7 min walk

About this property

Marriott Marina del Rey

Hotel with a marina, near Venice Beach
Marriott Marina del Rey offers its guests a marina, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 6072 square feet (564 square metres) and includes conference space. A fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Marriott Marina del Rey. For a fee, parking is available.

This 3.5-star Marina del Rey hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 9 levels
  • 6072 sq ft of conference space
  • 564 sq. m of conference space
  • Built in 1986
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Marriott Marina del Rey offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down duvets. 32-inch Smart televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Marina del Rey hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English, Farsi, Filipino, French, Korean, Spanish

Similar properties

Deluxe Room, 2 Queen Beds, Marina View | Terrace/patio

Marina del Rey Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,124 reviews
The price is NZ$452
includes taxes & fees
25 Aug - 26 Aug
Marina del Rey Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 42 per night)
  • Street parking available
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Extended parking on site (USD 57 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sinder Lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 6,072 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.65 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 15 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Extended parking fee: USD 57 per night
  • Nearby parking fee: USD 42 per night (15748 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Marina Rey
Marriott Marina Rey Hotel
Marriott Marina Rey Hotel Marina Del Rey
Marriott Marina Rey Marina Del Rey
Marriott Marina del Rey Hotel
Marriott Marina del Rey Marina del Rey
Marriott Marina del Rey Hotel Marina del Rey

Frequently asked questions

What is the cancellation policy at Marriott Marina del Rey?

Marriott Marina del Rey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Marina del Rey?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Marriott Marina del Rey on 24 Aug 2025 start from NZ$420.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Marina del Rey?

Yep, Marriott Marina del Rey has covered valet parking with in/out privileges for USD 55 per night. Additionally there is extended parking for USD 57 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Marriott Marina del Rey?

Yep, Marriott Marina del Rey is a short 14-minute walk from Venice Beach Boardwalk. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Does Marriott Marina del Rey have a pool?

Marriott Marina del Rey has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What makes Marriott Marina del Rey a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Marriott Marina del Rey.

Is Marriott Marina del Rey family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Marriott Marina del Rey is a hit with families.

Does Marriott Marina del Rey serve breakfast?

You bet, to-go breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Marriott Marina del Rey?

No, Marriott Marina del Rey does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Marina del Rey?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Marina del Rey?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Marriott Marina del Rey?

No, only service animals are allowed.

Marriott Marina del Rey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raghavachari

Stayed 2 nights in Mar 2025

2/10 Terrible

Maurice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location.
Stayed 2 nights in Apr 2025

10/10 Excellent

ellen

Stayed 2 nights in Apr 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing cleaning crew. Loved the proximity to Venice Beach and the Santa Monica Pier. Will absolutely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Golda

Stayed 1 night in Mar 2025

10/10 Excellent

Maria F

Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice & helpful. As with any hotel, the parking process is not good. I find it interesting that the hotel industry does not address this issue. To negatively effect a customer's experience over a simple thing like parking is silly. To charge a customer an additional $50 a night to "store" their car is ridiculous. A simple way to differentiate within your industry, would be to make the parking process simple & safe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Geri

Business traveller
Liked: Cleanliness, amenities
Beautiful and comfortable hotel
Stayed 1 night in Mar 2025

2/10 Terrible

yan

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The swimming pool and Jacuzzi is broken. We can’t use those facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
They charge a 30 dollar a day " resort fee" so be prepared
Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Nov 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property but Loud Street

Great property but if your room has a marina view the street below can be a little loud.
Stayed 2 nights in Jan 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They STOLE from my ROOM!!!

First and foremost, my Chanel bag was stolen from the room during my stay. I always lock or hide jewelry but it has never occurred to me to hide my bags. The manager filed a complaint but it was rejected. Secondly, this hotel also has a $30 daily resort charge that has to be used on property for food or beverage. We checked in late Friday and had missed dinner / bar and was told that it had to be used that night. So we lost out and just had to pay the fee. The other days at breakfast the food was not good and our orders had to be sent back bc they were not correct or were burned. Additionally, there was only one server on hand so everything is slow. Finally, ironically they never cleaned our room the first two days even though we didn’t have a do not disturb sign out and apparently on the final day when they did finally clean the room they stole my purse. Overall, this was a horrible experience and I would not stay there again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE - they steal from you

My Chanel Bag was stolen out of my room. The hotel manager filed a claim, but Bon Voy rejected it. As I only went to my sisters house and was in my brother in laws rental car, there was no other place the purse could have been lost: Also the hotel manager confirmed that he had video footage of me leaving and returning to the hotel with the purse. Also, they have this $30 daily resort fee requiring you to spend that each day on food or drinks. We checked in late Friday evening and had missed dinner / were told that we would just have to eat that day’s fee as it has to spent that day. We found out later from another family member that we could have used it for breakfast and was given bad information and forced to eat the fee/. Also, when we did eat breakfast the other days the food is terrible (order was wrong multiple times, we had to send back one meal for being undercooked and another one was burnt) and a huge waste of money. Also there is only one server at breakfast so everything is very slow (she was lovely and trying her best), but when you basically mandate that everyone has to eat at the hotel you need to staff for it. Finally they did not clean our room the first two days, not sure why. We did not have the do not disturb on the door. Anyways, when they did clean our room the last day that is when my bag got stolen.
Stayed 3 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Samier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of free wifi is ridiculous
Stayed 1 night in Jan 2025

10/10 Excellent

tearani j williams

Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024