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Hacienda Encantada Resort & Residences

Photo gallery for Hacienda Encantada Resort & Residences

A resort with a large infinity pool, beachside lounge chairs, and a view of the ocean.
Property video
An outdoor dining area with tables and chairs, overlooking the sea.
A modern lobby with a wooden reception desk, comfortable seating, a large potted plant, and a bookshelf.
A coastal resort with multiple hotel buildings, a large swimming pool, and rocky cliffs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$352
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
  • Place, Cabo del Sol Golf
    ‪7 min walk‬
  • Place, Medano Beach
    ‪9 min drive‬
  • Place, Santa Maria Beach
    ‪10 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪45 min drive‬

Room options

View all photos for One Bedroom Master Suite

A balcony with a view of the sea, a pool, and a building with arches.

One Bedroom Master Suite

  • 133 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a ceiling fan, a balcony with a view, and a desk with a chair.

Room

  • Sleeps 4

View all photos for Luxury Studio Suite

A hotel room with a large bed, a TV, a wooden dresser, and a balcony with a view of the ocean.

Luxury Studio Suite

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Encanto Studio

A hotel room with a large bed, a ceiling fan, a desk, and a view of the outdoor patio.

Encanto Studio

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

A modern living room with a glass dining table, red walls, and a balcony with a view.

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 220 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

A multi-story house with outdoor seating, a pool, and a view of the ocean at dusk.

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 290 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Room

A bedroom with a bed, a chair, a dresser, and a view of the ocean.

Room

  • Sleeps 8

View all photos for Room

A hotel room with two beds, a dining area, a chandelier, and a view of the sea.

Room

  • Sleeps 4

View all photos for Premium Suite, 2 Bedrooms

A balcony with a view of the beach and ocean, a pool, a grill, and a table with red chairs.

Premium Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Family Suite

A four-poster bed with a floral bedspread, a bench, a chandelier, and a view of the ocean.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hacienda Encantada Resort & Residences. You'll be 1.5 km (0.9 mi) from Cabo del Sol Golf and 4 km (2.5 mi) from Monuments Beach. Highlights at this beach hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Las Marias Restaurant, is open for breakfast. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, gym, kids' club and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Cabo San Lucas hotel include Luxury Avenue and Santa Maria Beach.

What's nearby

  • Cabo del Sol Golf - 7 min walk - 0.6 km
  • Medano Beach - 9 min drive - 5.8 km
  • Santa Maria Beach - 10 min drive - 8.1 km
  • Cabo San Lucas Bay - 11 min drive - 4.3 km
  • Marina Del Rey - 14 min drive - 11.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive

Restaurants

  • ‪Fresko - ‬8 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Ilios - ‬14 min drive
  • ‪RosaNegra - ‬15 min walk
  • ‪Las Marias - ‬1 min walk

About this property

Hacienda Encantada Resort & Residences

Some rates at Hacienda Encantada Resort & Residences are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hacienda Encantada Resort & Residences, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Free self parking is available.

This 4.5-star Cabo San Lucas hotel is smoke free.

  • 222 guestrooms or units
  • 5 levels
  • 3 buildings
  • 5 dining venues
  • 3 swim-up bars
  • 4 bars or lounges
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hacienda Encantada Resort & Residences offers 222 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch plasma televisions come with premium digital channels.

Bathrooms include bathrobes, slippers and hairdryers. This Cabo San Lucas hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Casino shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 3 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • La Pergola Restaurant
  • La Trajinera Restaurant
  • Las Marias Restaurant
  • Los Riscos Mesquite Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch plasma TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hacienda Encantada Resort & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 270.0 per night.
  • Cots (infant beds) are available for USD 270.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.84 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is USD 4.84 for the first bedroom per night, and increases by USD 4.84 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 85.00 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Crib (infant bed) fee: USD 270.0 per night
  • Rollaway bed fee: USD 270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Encantada

Hacienda Encantada Cabo San Lucas

Hacienda Encantada Resort

Hacienda Encantada Resort Cabo San Lucas

Hacienda Encantada Hotel Cabo San Lucas

Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos

Hacienda Encantada Resort And Spa

Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos

Hacienda Encantada Resort Residences

Hacienda Encantada Resort

Hacienda Encantada Resort Residences

Hacienda Encantada Resort & Residences Hotel

Hacienda Encantada Resort & Residences Cabo San Lucas

Hacienda Encantada Resort & Residences Hotel Cabo San Lucas

Hacienda Encantada Resort A La Carte All Inclusive Optional

Frequently asked questions

What is the cancellation policy at Hacienda Encantada Resort & Residences?

Hacienda Encantada Resort & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Encantada Resort & Residences?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Hacienda Encantada Resort & Residences on 13 Sept 2026 start from NZ$352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda Encantada Resort & Residences?

Yep, Hacienda Encantada Resort & Residences has a free self car park. Additionally there is secured uncovered valet parking with in/out privileges for USD 12 per day.

Are there any beaches close to Hacienda Encantada Resort & Residences?

The closest beach to Hacienda Encantada Resort & Residences is Medano Beach (4 km).

Is there a spa on site at Hacienda Encantada Resort & Residences?

Yep, there is an onsite spa at Hacienda Encantada Resort & Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hacienda Encantada Resort & Residences have a pool?

Hacienda Encantada Resort & Residences has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hacienda Encantada Resort & Residences?

Hacienda Encantada Resort & Residences features 3 outdoor pools, a full-service spa and free pool cabanas.

What makes Hacienda Encantada Resort & Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Hacienda Encantada Resort & Residences.

Is Hacienda Encantada Resort & Residences family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Hacienda Encantada Resort & Residences is a hit with families.

Does Hacienda Encantada Resort & Residences serve breakfast?

Yeah, buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hacienda Encantada Resort & Residences?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda Encantada Resort & Residences?

Yep, Hacienda Encantada Resort & Residences has 5 restaurants.

What time are check-in & check-out at Hacienda Encantada Resort & Residences?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hacienda Encantada Resort & Residences?

No, pets and service animals are not allowed.

Is there a golf course on site at Hacienda Encantada Resort & Residences?

There is a golf course next to Hacienda Encantada Resort & Residences.

Hacienda Encantada Resort & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 Star resort! It was wonderful, the staff were great and the food was top notch for an all inclusive. Definitely get the all inclusive because pricing in general was high. The only downside was that they are building a hotel right across from the resort and it is a bit noisy and the beautiful views will be blocked soon.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had a large refrigerator. We chose not to do the all inclusive and had room for food and beverages in our studio space. The cleaning staff was efficient and thorough. Lots of pool options with swim up bars and many lounge chairs.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great place at very reasonable prices
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Anna-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hacienda Encantada! The property is designed to keep with retro Mexican style but has all the modern amenities. Staff are cheerful & friendly. We got all inclusive & ate on the resort for most meals & found the food excellent.
View from our balcony . Watched whales in the Sea of Cortez & saw hummingbirds near the palms
Children’s are
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff treated guests very well
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kimberley C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful, clean, safe, friendly. Perfect for kids. Amazing view, spent hours at the pool while watching the whales in the ocean. My only complaint is the upgrade at the resort for the premium AI package.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and staff is great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Evagelia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, views and attentive, friendly staff. Arrived at resort before noon and rooms weren’t ready until late afternoon, so plan accordingly and AVOID the very pushy vacation club invite and presentation!
Watching whales poolside
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. And cooled down from the heat. The staff was very nice and always attentive, the valets were amazing and its nice of them to shuttle you around if you dont want to walk from place to place on the resort, its a big resort. We enjoyed the walking and the exercise as we werent there to be lazy like some, food and drinks were great all over the property. We will be coming back for sure.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this beautiful hotel!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hacienda Encantada was incredible. The property is gorgeous. Our first morning, we went to the breakfast restaurant where the staff seated us near edge of the balcony in hopes that we may get to see some whales in the water below. Sure enough, as we were enjoying our breakfast we spotted several whales breaching the water. My kids' jaws just about hit the floor
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the prettiest hotel setting I’ve stayed at. The service is very good. It’s all inclusive for about 150$ per person per night. Which is very expensive. The good quality was great. There is a hard time share press when you arrive. Just say no.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hacienda Encantada and we had a great experience, we will definitely be going back!
Beautiful views from the hammock area.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Michael Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views and staff
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

melissa michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and the service was top notch. We had such a great time here.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Stephen Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this resort is outstanding. Although a pretty minor inconvenience, and despite being all-inclusive guests, having to sign for everything (even a bottle of water) was frustrating at times. It was an excessive waste of our time as well as for the servers.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Mien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch out
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great location, close to downtown and the Marina.
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Kent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful, our room and views were awesome, very clean, we plan on going back and staying there again at some point.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Shekinah

Liked: Cleanliness, amenities
Disliked: Staff & service
The pools were amazing. Unfortunately the staff was not great, the people who give the towels were rude, would say we never gave them or cards and our room numbers weren’t on the list. But you can’t get a towel with giving them the card so wouldn’t make sense for us to have towels . The house keepers cleaned our room while we were out on an excursion and left the door to our room open! And of course, our towel cards we had left on the counter in the same exact spot as we always do , were missing.
Stayed 3 nights in Apr 2026

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