6/10 Okay
Veronica
Travelled with family
1 Jul 2025
Loved the amount of cactus against the ocean as a background. Loved that its within 5-10 minutes from nice dining. Didn't like so much that lobby is kept not so cool a bit too warm and staff arent as friendly as Ive expericed before. Lupita was lovely, Maria Guadalupe. Also they charged my husband for "bracelet" that was lost in pool and it wasnt even an all-inclusive bracelet. We were never told they would charge if that got lost....very annoying. I mean, its a nice hotel, 3/5 but could improve. If staff was friendlier i would of enjoyed more and given 4/5. One day our AC let out a bad smell they did fix that though....love that they had cold water in every hallway of the rooms! Saved us a lot😁
Veronica
Stayed 6 nights in Jun 2025