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Royal Solaris Los Cabos & Spa - All Inclusive

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana

Photo gallery for Royal Solaris Los Cabos & Spa - All Inclusive

2 outdoor pools, pool loungers
Deluxe Room, Balcony, Ocean View | Beach/ocean view
View from property
5 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Balcony Partial Ocean View | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Room service
  • Bar
  • Hot tub
The current price is NZ$475
includes taxes & fees
11 May - 12 May

Explore the area

Map
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS, 23400
  • San Jose del Cabo Art District
    ‪3 min drive‬
  • Costa Azul Beach
    ‪5 min drive‬
  • Palmilla Beach
    ‪7 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Balcony Partial Ocean View

Deluxe Balcony Partial Ocean View

Deluxe Balcony Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Beach/ocean view

Deluxe Room, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Partial Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, desk, blackout curtains

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Balcony

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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San José del Cabo
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 594 reviews
The price is NZ$2,232
includes taxes & fees
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About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within a 30-minute stroll, you'll find Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The buffet restaurant, Cafe Solaris, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Palmilla Beach and Puerto Los Cabos Golf Course.

What's nearby

  • Playa Hotelera - 4 min walk - 0.4 km
  • Plaza Mega Comercial Mexicana - 14 min walk - 1.2 km
  • San Jose del Cabo Art District - 3 min drive - 2.4 km
  • Costa Azul Beach - 5 min drive - 3.6 km
  • Palmilla Beach - 7 min drive - 6.6 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬3 min walk
  • ‪Cielomar - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Javier's - ‬3 min walk
  • ‪Latino 8 - ‬5 min walk

About this property

Royal Solaris Los Cabos & Spa - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana
Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royal Solaris Los Cabos & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. A complete renovation of Royal Solaris Los Cabos & Spa - All Inclusive was completed in 2022.

Smoking is allowed in designated areas at this 3.5-star San José del Cabo property.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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  • Breakfast included
  • All-inclusive
  • Spa
3.6 out of 5, Good, 205 reviews
The price is NZ$469
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Lift (157 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Solaris Los Cabos & Spa - All Inclusive?

As of 5 May 2025, prices found for a 1-night stay for 2 adults at Royal Solaris Los Cabos & Spa - All Inclusive on 11 May 2025 start from NZ$475.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive is a short 4-minute walk from Playa Hotelera. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, there is an onsite spa at Royal Solaris Los Cabos & Spa - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a pool?

Yep, and guests love it! Royal Solaris Los Cabos & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Royal Solaris Los Cabos & Spa - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Solaris Los Cabos & Spa - All Inclusive.

Is Royal Solaris Los Cabos & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Solaris Los Cabos & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Royal Solaris Los Cabos & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Solaris Los Cabos & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Royal Solaris Los Cabos & Spa - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Royal Solaris Los Cabos & Spa - All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 17-minute walk away.

Royal Solaris Los Cabos & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 665 out of 1851 reviews
Rating 8 - Good. 481 out of 1851 reviews
Rating 6 - Okay. 344 out of 1851 reviews
Rating 4 - Poor. 193 out of 1851 reviews
Rating 2 - Terrible. 168 out of 1851 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Stayed 2 nights in Jan 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained property. They celebrated new years eve in style.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kim

Stayed 2 nights in Jan 2025

4/10 Poor

Danielle Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please be mindful when booking this location via Expedia. There are different packages offered here. We got a regular package and there was limited food and drink options for this package. The food portion sizes and meals at the restaurants were limited based on package you got. There was also no where near enough pool chairs for the amount of people who were there. Also if you’re looking for a diverse group of people to be around this is not your place.
Stayed 3 nights in Jan 2025

8/10 Good

Yolanda

Stayed 3 nights in Jan 2025

8/10 Good

Sandra

Stayed 5 nights in Jan 2025

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the relaxing hotel environment with well-maintained pools and easy access to food services. The Italian food was dry and overcooked. Would like to have had access to whole-grain cereals. Had over 20 cockroaches in the room one morning that apparently entered the bathroom through a defective toilet seal -- it was fixed. Found water on about 40 sq. ft. of the bedroom floor on that morning that came from the bathroom. Lost the opportunity to go on a prepaid excursion on that morning.
Stayed 7 nights in Jan 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service
I found the value for the cost of this property to be very reasonable, the service and staff were exceptional and the quality of drinks were on par with what I paid. The breakfast buffet was adequate, tho it does have budget vibes - alcohol is not available unless you have a timeshare and luxuries like bacon have to be ordered from the servers. Lunch is great, exceptional pizza and sushi in addition to the usual burgers etc. Dinner is a bit more of a challenge - hard to get resos, lukewarm food and a very limited and lukewarm buffet. The Japanese restaurant was wonderful. I would plan to dine out at the many great restaurants in the area for the rest of the dinners. The property is older but it's well maintained. The rooms were surprisingly modern. Overall I think this property is one of the best in the area in this price tier.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite all inclusives I’ve ever been to. Pool is amazing, adults only area is quiet and pristine, beach is huge and clean, food is delicious with a lot of options, room was great, and staff was wonderful! Will definitely be coming back!
Stayed 3 nights in Jan 2025

8/10 Good

Laura Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time! Close to the beach which had horseback riding, people set up to perform massages and local vendors. Love to be able to support local people. Want to give a BIG thanks to Luis, a server who was such a hard worker and so kind to me and my daughter! He always made us feel welcome with his beautiful smile! Give him a raise!
Stayed 6 nights in Jan 2025

2/10 Terrible

Antonious

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience overall very poor customer service and staff was beyond rude from front desk, restaurant, and pool service. I was given a room with black mold in the shower the hotel was notified and instead of coming to clean it or put me up in another room which I requested multiple times they left it and didn’t even bother to come clean it. The hallways to my room were filled with roaches and some dead were left for days before staff cleaned it. At the restaurant Marco Polo I was told I couldn’t order a second appetizer because our table ordered too much food I was under the impression that I’m at an all inclusive. During our week stay they had one bar closed and the outside open buffet closed the whole week which they did not tell us about when we arrived. The restaurants and snack bars were very inconsistent with open times during breakfast and lunch hours and only had one person working the station which made huge lines and wait times and I’m sure this was done intentionally so they can save on food and have people leave the line. They have birds flying around in the restaurant and kitchens and they are all in the food which was very disgusting one person in the group got food poisoning and was out for more than half the vacation. Please do yourselves a favor and do not stay at this resort I came here with my hard earned money with my friends and family only to be treated with the utmost disrespect! Shameful staff will not be coming back here in my life!
Stayed 7 nights in Jan 2025

6/10 Okay

Kimberly Dawn

Travelled with family
Liked: Cleanliness
They are very pushy for members sign up. The room we were suppose to have ( ocean view) was down graded to city view and they would not let us switch this. They also charged us extra when we had to make changes due to flight delays and would not accomadate. They had room so there was no reason for this. Also they charge for tranport to and from Airport? This should be free with this hotel. And watch when you exchange money at front desk. They tried to take $20. Had them recount.
Stayed 7 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jessamine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jens D

Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 3 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was our second time here and each time there was always have something fun going on. The staff was also amazing!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sandy

Stayed 4 nights in Jan 2025

6/10 Okay

Karen

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Small property so good if you have smaller kids to tend. Walks on the beach are amazing...beach goes on forever. Location is good and walkable to shops. Food was ok. Breakfast buffet was good with sufficient variety to please most. Lunch also had a good variety with fresh and amazing pizza bar, grill with burgers, hotdogs, fries, fruit, salad, sushi bar and bbq grill on most day. The issue was the service. All of them had line ups and you'd wait 20-30 mins to get served. The staff worked really really hard but it's impossible to serve so so many people when you're severely understaffed. They are overstaffed in the buffet at lunch so reassign some to the other venues...it really is just poor management. Buffet at supper was also just ok. Ala carte we're also understaffed and service at Monte Carlo was extremely, extremely slow. We waited over 2.5 hours to be served our 3 course meal....food was good but slow service unacceptable. Japanese restaurant was very good with great service.
Stayed 10 nights in Jan 2025

10/10 Excellent

Linda Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, convenient, staff were very friendly and helpful. Pool areas were busy but great. Water slide area for kids was fun. We spent most of our time at the beach which also had activities like volleyball. Food was good and a lot of choices. End of trip area was very much appreciated after checkout so you could still enjoy the resort before your departure from the hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the partial ocean view from our balcony and access to walk the beach (not a swimming beach). Hard working staff and excellent service for drinks and dining. Could not get the drain cleared in the sink basin though, after asking several times. Clean and spacious rooms. Would have liked hair conditioner in the shower.
Stayed 6 nights in Jan 2025

6/10 Okay

nga

Travelled with family
Disliked: Staff & service
Check in was so long and not efficient.
Stayed 3 nights in Dec 2024

6/10 Okay

Thomas

Stayed 5 nights in Jan 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank Lea And Augustin for help. They are the best
Stayed 7 nights in Jan 2025