Royal Solaris Los Cabos & Spa - All Inclusive

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana

Photo gallery for Royal Solaris Los Cabos & Spa - All Inclusive

2 outdoor pools, pool loungers
Property video
Interior
2 outdoor pools, pool loungers
Deluxe Room, Balcony, Ocean View | Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Room service
  • Bar
The current price is NZ$457
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS, 23400
  • San Jose del Cabo Art District
    ‪4 min drive‬
  • Costa Azul Beach
    ‪4 min drive‬
  • Palmilla Beach
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Deluxe Balcony Partial Ocean View

8.0 out of 10
Very good
(66 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Balcony

7.8 out of 10
Good
(171 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

8.4 out of 10
Very good
(27 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior with Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Partial sea view
  • Sleeps 4

Room Standard with Garden View

  • 40 sq m
  • Sleeps 4

Room Superior with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

You may also like

About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within a 30-minute stroll, you'll find Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The buffet restaurant, Cafe Solaris, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 6:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Palmilla Beach and Puerto Los Cabos Golf Course.

What's nearby

  • Playa Hotelera - 3 min walk - 0.3 km
  • Plaza Mega Comercial Mexicana - 12 min walk - 1.1 km
  • San Jose del Cabo Art District - 4 min drive - 2.0 km
  • Costa Azul Beach - 4 min drive - 3.1 km
  • Palmilla Beach - 5 min drive - 4.6 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬3 min walk
  • Café Solaris
  • ‪Nidito - ‬7 min walk
  • ‪Casero - ‬4 min walk
  • ‪Cielomar - ‬5 min walk

About this property

Royal Solaris Los Cabos & Spa - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana
Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royal Solaris Los Cabos & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. A complete renovation of Royal Solaris Los Cabos & Spa - All Inclusive was completed in 2022.

Smoking is allowed in designated areas at this 3.5-star San José del Cabo property.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Lift (157 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Renovated entire property - 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Solaris Los Cabos & Spa - All Inclusive?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Royal Solaris Los Cabos & Spa - All Inclusive on 23 Sept 2025 start from NZ$457.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive is a short 4-minute walk from Playa Hotelera. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, there is an onsite spa at Royal Solaris Los Cabos & Spa - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a pool?

Yep, and guests love it! Royal Solaris Los Cabos & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Royal Solaris Los Cabos & Spa - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Solaris Los Cabos & Spa - All Inclusive.

Is Royal Solaris Los Cabos & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Solaris Los Cabos & Spa - All Inclusive is a hit with families.

Does Royal Solaris Los Cabos & Spa - All Inclusive serve breakfast?

You bet, free buffet brekkie is served daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Royal Solaris Los Cabos & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Solaris Los Cabos & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Royal Solaris Los Cabos & Spa - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Royal Solaris Los Cabos & Spa - All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 17-minute walk away.

Reviews

Royal Solaris Los Cabos & Spa - All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 719 out of 1964 reviews
Rating 8 - Good. 501 out of 1964 reviews
Rating 6 - Okay. 371 out of 1964 reviews
Rating 4 - Poor. 197 out of 1964 reviews
Rating 2 - Terrible. 176 out of 1964 reviews

Reviews

10/10 Excellent

Amber Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time! Nothing to complain about we had endless drinks and food. Staff was excellent as well as the restaurants! I Would definitely like to try the different locations!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solaris has a great location on a huge beach. Big resorts on either side and nice restaurant choices just outside the resort. It was our first all inclusive experience, and we are not fans of that. But what they did was great. The kids water slide is best for small kids. The slides aren't steep and kinda boring for bigger kids.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So happy we picked this all inclusive. Very clean and well kept resort with great food options, and very polite and friendly staff. Beach was beautiful and although not really for swimming it was still nice to play around in the water a bit and take it all in. I brought my wife for her birthday and we enjoyed that it was more family oriented and not a crazy party scene. The pool was super fun and great music drinks and delicious pizza and snacks. Found out they offered a membership that gets you VIP amenities and access to special events and secret private bars and stuff to which was awesome. Looking forward to coming back soon.
Stayed 5 nights in Jun 2025

6/10 Okay

Saulma

Travelled with partner
Liked: Cleanliness, staff & service
The food was so repetitive that we had to leave the premises to eat somewhere else. Bathroom shower didn’t drain as the floor tile was sloped incorrectly , it was gross showering with dirty water on your feet . Broken tiles in pool.
Stayed 4 nights in Jun 2025

8/10 Good

vrania lopes, lincoln

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The staff was unbelievable. I travel 3/4 times a year and can say that the staff here are very happy. Always smiling and never give anyone an attitude. This is a very big deal.. The buffet needs more variety. I don’t think we should have to request for bacon in the morning. That is a little weird. Also please add hashbrowns to the menu for breakfast. Also since the result is kid friendly you need more lunch and dinner options for kids at the buffet. Pizza at the pool is wonderful. For kids and adults… Also the pool lunch option is also great touch… Thanks we will be back..
My birthday surprise
Foam party for Fathers Day
fun
fun
Stayed 7 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Simplemente encantador
Stayed 4 nights in Jun 2025

8/10 Good

rachel

Loved the service. Workers were great. Food choices were lacking.
Stayed 3 nights in Jun 2025

8/10 Good

Mona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well-kept. I didn't like the small window allowed for reserving the specialty dining options. The food in the specialty dining restaurants was very good. I didn't enjoy the evening buffet options, but the morning breakfast options were excellent. I didn't like the bar hours, nothing before 10:00 am. I also didn't like the pool bar closing at 6:00 pm or the pool closing at 7:00 pm. Both are too early. Overall, we had a nice vacation, plenty of kid options at this resort. The area is lovely.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lilian

Stayed 6 nights in Jun 2025

8/10 Good

Melissa

Stayed 4 nights in Jun 2025

4/10 Poor

Henry, Reseda

Stayed 7 nights in Jun 2025

8/10 Good

Becki

Travelled with family
Liked: Amenities
Service was amazing, employees were very helpful. Pool was beautiful. Wish they had more pool entertainment and there were a lot of kids, did not like balls in the pool.
Stayed 4 nights in Jun 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accommodating staff. Very clean! EXCELLENT food, providing a variety of foods (although the desserts weren't the best but I am not a dessert person)! There was always pool activities going on although the night shows were cheesy and disappointing. We went into San Jose and Cabo by taking Uber which were both great places to visit! The gym was terrible but had enough to maintain light exercise for vacation. We had trouble with our room lock but staff was quick to try to fix it and provided compensation. You could not go into the ocean water anywhere close, but we managed to go in up to our knees which was good for us.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason George

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for Family
Stayed 6 nights in Jun 2025

10/10 Excellent

Jeeyoung

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people, clean room goo hospitality
Stayed 3 nights in Jun 2025

6/10 Okay

Faye

Liked: Cleanliness, property conditions & facilities
Overall this place is good. I just want to put few feedback in this place. Kids play ground; the big slides. The running water was low and slow. My 10 years was stuck in the slides. She had to kept pushing herself down. Sure need some upgrade on around and new paints. Secondly, wish the room were more lively. Room looks old, needs better paints. Even though I see the staff painting the hallways and doing work.
Stayed 4 nights in Jun 2025

6/10 Okay

jade

Liked: Cleanliness
Decent stay not the best options for food
Stayed 7 nights in Feb 2025

6/10 Okay

Cynthia, West Covina

Travelled with partner
Liked: Cleanliness
The hotel grounds were clean, all the staff at the bars and the wait staff in the restaurants were very kind and eager to please. I also used the spa and Wendy was wonderful in the spa. The food quality at the breakfast buffet was good but not so much for lunch. I was not happy with my room but only because the jacuzzi was not functioning properly the first 3 nights we were there. Tried to resolve with the concierge and reception each day. They would not offer a rate reduction. The hot water in the tub was coming out brown and the jets were shooting out gunk. This heavily impacted our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the ambience and staff are very friendly and accommodating
Stayed 3 nights in Jun 2025

6/10 Okay

Carmela

Stayed 3 nights in Jun 2025

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Susana

Stayed 4 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025