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Royal Solaris Los Cabos & Spa - All Inclusive

3.5 star property

Photo gallery for Royal Solaris Los Cabos & Spa - All Inclusive

Exterior
Property video
Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View | Balcony view
Beach bar
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is NZ$564
includes taxes & fees
16 Apr - 17 Apr

Explore the area

View map
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS, 23400
  • Place, Playa Hotelera
    ‪3 min walk‬
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪3 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪12 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Room Superior with Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard with Garden View

Free minibar, in-room safe, desk, blackout curtains

Room Standard with Garden View

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior with Partial Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4

View all photos for Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Balcony Partial Ocean View

Deluxe Balcony Partial Ocean View

Deluxe Balcony Partial Ocean View

8.0 out of 10
Very good
(75 reviews)
  • Partial sea view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(26 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

7.8 out of 10
Good
(184 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within a 30-minute stroll, you'll find Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The buffet restaurant, Cafe Solaris, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 6:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Palmilla Beach and Puerto Los Cabos Golf Course.

What's nearby

  • Playa Hotelera - 3 min walk - 0.3 km
  • San Jose's Estuary and Bird Sanctuary - 3 min walk - 0.3 km
  • Plaza Mega Comercial Mexicana - 12 min walk - 1.1 km
  • San Jose del Cabo Art District - 4 min drive - 3.5 km
  • Costa Azul Beach - 4 min drive - 3.1 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬3 min walk
  • ‪Zafiro - ‬10 min walk
  • ‪Panchos - ‬3 min walk
  • ‪Javier's - ‬3 min walk
  • ‪Chambao - ‬10 min walk

About this property

Royal Solaris Los Cabos & Spa - All Inclusive

Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royal Solaris Los Cabos & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. A complete renovation of Royal Solaris Los Cabos & Spa - All Inclusive was completed in 2022.

Smoking is allowed in designated areas at this 3.5-star San José del Cabo property.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Lift (157 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Renovated entire property - 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Solaris Los Cabos & Spa - All Inclusive?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Royal Solaris Los Cabos & Spa - All Inclusive on 16 Apr 2026 start from NZ$564, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive is a short 4-minute walk from Playa Hotelera. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, there is an onsite spa at Royal Solaris Los Cabos & Spa - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a pool?

Yep, and guests love it! Royal Solaris Los Cabos & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Royal Solaris Los Cabos & Spa - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Solaris Los Cabos & Spa - All Inclusive.

Is Royal Solaris Los Cabos & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Solaris Los Cabos & Spa - All Inclusive is a hit with families.

Does Royal Solaris Los Cabos & Spa - All Inclusive serve breakfast?

You bet, free buffet brekkie is served daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Royal Solaris Los Cabos & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Solaris Los Cabos & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Royal Solaris Los Cabos & Spa - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Royal Solaris Los Cabos & Spa - All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 17-minute walk away.

Royal Solaris Los Cabos & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 759 out of 1960 reviews
Rating 8 - Good. 482 out of 1960 reviews
Rating 6 - Okay. 370 out of 1960 reviews
Rating 4 - Poor. 180 out of 1960 reviews
Rating 2 - Terrible. 169 out of 1960 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

6/10 Okay

Young Kyung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staffs are nice. Food was not great
Stayed 4 nights in Dec 2025

4/10 Poor

Kenyatta

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort and the staff were great. The food was really horrible and not enough options.
Stayed 3 nights in Dec 2025

8/10 Good

Kirk

Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy

Stayed 4 nights in Dec 2025

10/10 Excellent

Gaudy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente sevicios. Entre ellos están nuestros amigos. Omar,Andrés,Alejandro,Enriqueta y Noel. Creo q me faltaron unos cuantos por mencionar pero todos nos trataron como familia. Chicos gracias por hacer de Royal Solaris un hogar para nosotros. Los vamos a extrañar mucho y pueden decir q tienen unos Amigos Dominicanos para siempre.
Stayed 3 nights in Dec 2025

2/10 Terrible

song yi

Travelled with family
Liked: Staff & service
Disliked: Amenities
I stayed at the RIU hotel for 6 days, and during that time I personally didn’t have trouble using the restaurants. However, this place has some serious issues. Not all the specialty restaurants are open every day, and you can only make reservations through the app. I only stayed for 2 days, and reservations open 2 days in advance, so by the time I arrived, everything was already fully booked. What made it worse was that the restaurants looked half empty, but the staff still wouldn’t accept walk-ins and kept saying reservations were app only. So in the end, I was stuck eating the buffet for both days and honestly, it wasn’t good. The food wasn’t tasty, the menu was very limited, and I actually went out a few times to buy food. What kind of all-inclusive hotel is this if food is the biggest problem?This definitely needs improvement. On top of that, the shower didn’t drain properly, and the hair dryer smelled like it was burning. To be honest, I wouldn’t come back here again. If my friends ask me about it, I’d probably tell them not to go. That said, all the staff were super kind and friendly, and the location was great. And here beach so pretty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Stayed 5 nights in Dec 2025

10/10 Excellent

Kathy Ruiz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Royal Solaris Los Cabos. The customer service truly stood out—everyone was so friendly and welcoming. The housekeepers were very helpful, and the overall atmosphere made our stay amazing. It’s very family-friendly, and we will definitely be coming back!
Stayed 3 nights in Dec 2025

8/10 Good

Waldemar Wladyslaw

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have a really nice time in this hotel. The staff was friendly, room was clean all week, food was also good! Nice service!
Stayed 7 nights in Dec 2025

10/10 Excellent

Fatxiya, Seattle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay at Royal Solaris Los Cabos & Spa was amazing. The staff treated us like family and made us feel safe and truly cared for. It felt welcoming from day one. We would definitely come back.
Stayed 4 nights in Dec 2025

2/10 Terrible

Angelyna

Travelled with family and small children
Disliked: Cleanliness, amenities
Be more family friendly with the activities and the services provided. Both jacuzzi’s were not available for my family as we have children and the weather was post-storm. The other jacuzzi was for a different type of members which we were not told about beforehand. The food is mediocre and is very bland. There is very few selections for those who do not eat pork. When we had first arrived, the beds were not cleaned as we had found a pair of fake eyelashes under the cover. Some of front desk staff were not courteous as they were very curt when assisting with fixing my room key. Our room keys stopped working once and then the door to the room did not want to open and when asked about it, we were told to maneuver the door handle until it opens. Overall, my family and I would not stay here or any other resort or property associated with this hotel.
Stayed 3 nights in Dec 2025

8/10 Good

John Francis

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff was friendly. It was a beautiful complex . The buffets were plentiful, but average in quality.
Stayed 4 nights in Dec 2025

6/10 Okay

Roberta

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Staff was nice, rooms were ok, beverages and food subpar
Stayed 3 nights in Dec 2025

2/10 Terrible

Elizabeth

Disliked: Amenities, property conditions & facilities
Staff was nice. Room was very old and very very loud. We could ever noise throughout the other rooms and hallways. Food was terrible and gave us food poisoning. Drinks were terrible. Fewer restaurants than advertised because we had to pay for upgrades to get anything more than the most basic things.
Stayed 6 nights in Nov 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food options and beautiful scenery. Would recommend to families with small children.
Stayed 4 nights in Dec 2025

6/10 Okay

Katie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The double beds were fulls and not queens which made it uncomfortable for a family of four. The mini bar in the room was disappointing. The staff were all friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great, never really crowded. They had several pools in different areas of the property. Loved that we could walk right onto the beach. Was able to walk right into the waves and enjoy them. Our room was on the street side of the hotel and the lights at night were beautiful and could see up to the mountain range.
Off our Balcony
One of pools
Beach right off property
Stayed 4 nights in Dec 2025

8/10 Good

Agnes

Liked: Cleanliness, amenities, property conditions & facilities
The resort does not offer ice cream at all ( family resort) after 5 pm it was hard to find a latte/cappuccino, since the coffee shop was closed at 5 pm,
Stayed 5 nights in Nov 2025

10/10 Excellent

Kennard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Lauren

Travelled with family and small children
Disliked: Cleanliness
Negatives: Cockroach issue: Found 10 cockroaches in my room over 7 nights, mostly dying on their backs, indicating poison use. Cockroaches also seen in stairwell and kids' play area, which is concerning when I have 2 toddlers around. Facility is a bit dated and run down, with discolored dingey bath towels and empty shower gel dispensers for days. Pizza was good but long lines and inconsistent enforcement of the "1 pizza per person" rule. Buffet food was average, but pasta station would run out of pasta and don’t have a soft serve machine. Snack bar was the worst option with long waits and poor quality food (inedible burgers, hot dogs, mushy fries, strange chicken nuggets, watered-down nacho cheese). Pancho’s tasted like buffet food, but without the variety. Asian restaurant: Best option for reservations, though menu varied and we had one good day and one bad day. Most pool chairs were reserved before 7:30am, often with no one using them for the entire day. Had to make dinner reservations through app, but 2 of the 3 times it wouldn’t allow me to. Had to visit a women in the lobby, but I kept missing her every time I went. App didn't have the schedule for the nightly show and front desk didn’t have paper schedule for the week Positives: Location: Convenient, close to large supermarkets, and felt very safe. Kids' amenities: Kid's pool, playground, and kids club were well used and appreciated. Kid’s club staff were nice and organized daily crafts. Bar service is good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kaylynn

Stayed 5 nights in Nov 2025

6/10 Okay

Kara R

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

4/10 Poor

Miguel

Travelled with family
Disliked: Amenities
They gave is a room right by thr elevator. The cleaning staff congregated by elevator every morning laughing and chatting. They would slam doors every morning. The room had no amenities . Got no sleep. The food at restaurants were not good.
Stayed 4 nights in Nov 2025