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Viceroy Los Cabos

5.0 star property

Photo gallery for Viceroy Los Cabos

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Exterior
On the beach, white sand, beach cabanas, sun-loungers
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,248
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪1 min walk‬
  • Place, Playa Hotelera
    ‪7 min walk‬
  • Place, Plaza Mega Comercial Mexicana
    ‪9 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | View from room

Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View

  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Ocean View (with Butler Service)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

  • Partial ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

  • Ocean view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

  • Ocean view
  • 616 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 3 King Beds

View all photos for Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 5 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 697 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 3 Bedrooms (Waterside Casita with Villa Host)

View from room

Room, 3 Bedrooms (Waterside Casita with Villa Host)

  • Ocean view
  • 332 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Resort View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View (Plunge Pool and Butler Service)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Villa, 5 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 672 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ground Floor (Villa Host Service, Airport Transfer)

  • Beach view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 3 Bedrooms, Oceanfront (Villa Host Service, Airport Transfer)

  • Beach view
  • 439 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Penthouse, 1 Bedroom, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 385 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 4 Bedrooms, Ocean View (Villa Host Service, Airport Transfer)

  • Ocean view
  • 417 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Viceroy Los Cabos. Within a 5-minute stroll you'll find Playa Hotelera and Plaza Mega Comercial Mexicana within a 15-minute walk. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Casero Restaurant, serves Mexican cuisine and is open for breakfast, brunch and lunch. Otro Bar is the resort's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and kids' club. 64000 square feet (5946 square metres) of event facilities include 9 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this 5-property class Zona Hotelera resort include San Jose del Cabo Art District and Puerto Los Cabos.
View more Resorts in San José del CaboOpens in a new window

What's nearby

  • San Jose's Estuary and Bird Sanctuary - 1 min walk - 0.0 km
  • Playa Hotelera - 7 min walk - 0.6 km
  • Plaza Mega Comercial Mexicana - 9 min walk - 0.8 km
  • Punta Sur Golf Course - 14 min walk - 1.2 km
  • Costa Azul Beach - 3 min drive - 2.7 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪Zafiro - ‬6 min walk
  • ‪Panchos - ‬6 min walk
  • ‪Javier's - ‬6 min walk
  • ‪Coffee House - ‬6 min walk

About this property

Viceroy Los Cabos

Some rates at Viceroy Los Cabos are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Viceroy Los Cabos, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Beaux Arts resort also offers a children's pool, a hot tub and a steam room.

This 5-star San José del Cabo resort is smoke free.

  • 189 guestrooms or units
  • 6 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 64000 sq ft of conference space
  • 5946 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Viceroy Los Cabos offers 189 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Tempur-Pedic beds feature down duvets and premium bedding. 65-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San José del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 20 to 50 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Awacate
  • Casero Restaurant
  • Nidito Beach/Poolside Bar
  • Nido
  • Otro Bar

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach yoga
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 64,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 8 buildings
  • Beaux Arts architecture
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 30 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

What is the cancellation policy at Viceroy Los Cabos?

Viceroy Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viceroy Los Cabos?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on 15 Apr 2026 start from NZ$1,248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viceroy Los Cabos?

Yep, Viceroy Los Cabos has free extended parking.

Are there any beaches close to Viceroy Los Cabos?

Yep, Viceroy Los Cabos is a short 20-minute walk from Costa Azul Beach. Fun beach activities include yoga.

Is there a spa on site at Viceroy Los Cabos?

Yep, there is an onsite spa at Viceroy Los Cabos. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Viceroy Los Cabos have a pool?

Viceroy Los Cabos has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Viceroy Los Cabos?

Viceroy Los Cabos features 5 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes Viceroy Los Cabos a romantic place to stay?

1 hot tub and couples spa treatments, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Viceroy Los Cabos.

Is Viceroy Los Cabos family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Viceroy Los Cabos is a hit with families.

Does Viceroy Los Cabos serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Viceroy Los Cabos?

No, Viceroy Los Cabos does not offer an airport shuttle service.

Is there a bar or restaurant at Viceroy Los Cabos?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viceroy Los Cabos?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viceroy Los Cabos?

Furry friends are welcome at Viceroy Los Cabos, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 14 kg per pet.

Is there a golf course on site at Viceroy Los Cabos?

There is a golf course next to Viceroy Los Cabos.

Viceroy Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1002 reviews
Rating 8 - Good. 120 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GREGG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food Service & Accommodations great!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and the room was awesome! Food on premise was also very good, but expensive
Stayed 5 nights in Dec 2025

10/10 Excellent

Abhinav

Stayed 5 nights in Dec 2025

10/10 Excellent

Feiwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good experience
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time and was so sad to leave!
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to all staff at Viceroy , you all were curious , hard working, smily , friendly wonderful people . Rosa and Misiyeel especially . Clean . Food was amazing Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin and Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viceroy is a beautiful architect designed hotel. The staff is incredibly helpful, our room was superior with king bed, couch and dining area. We enjoyed the plunge pool. Lunch at the beach was amazing, very fresh ingredients. Only FYI is if you need an uber, you have meet them at street level.
View from our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Xiaojun

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

4/10 Poor

Emma, Arlington

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Viceroy hotel which is now owned by Hyatt, has somewhat changed lowered its standards but kept the same or even higher price tag! I frequent this hotel in Beverly Hills, so I’m a custom to the price tag and services it offers. This trip I took all my girls, lol, wife daughter mother -in law God mother and they had a wonderful time. The staff at the entrance those guys are amazing the car pick up drop off and valet service is awesome, the hotel check is wasn’t bad, the part I had a prblm with is that people tend to judge a book by its cover, or should I say a hint of prejudice going on with the staff or perhaps it’s the way things go I’m not sure. I went to buy a drink and the waiter explained to me tht hey this drink is very expensive even wanted to show me how much it cost per drink, lol, okay we’re on vacation we’ve prepared for everything, I noticed he didn’t others hmmm then later on at the dinner restaurant on the rooftop the reservation was mad by our private butler and they wouldn’t give us preferred seating, even after the reservation was made for preferred seating, but the dinner food was amazing the steak and the beef was tender and succulent awesome job chef!!!!! The pool was clean everyday the breakfast was delicious the overall staff was very courteous! A few bad apples can ruin it tho. The location is good construction goin on around it, I had a chance to play golf at Puerto Golf Club give it shot if you enjoy golf! It’s worth the price tag!
Stayed 4 nights in Nov 2025

10/10 Excellent

Yarden

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was comfortable, clean and pretty and the pool and views were stunning, but I think what made this vacation the most special was the room hosts that were assigned to us- Alexander and Mariana. They went the extra mile for us to make sure all our needs are being addressed. We had some miss communications with some stuffs in the hotel, but they immediately made sure to solve it and made us very comfortable and happy. The experience wouldn’t be the same without them.
Stayed 3 nights in Dec 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Nov 2025

10/10 Excellent

Vafa

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing
Stayed 6 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything gives you a luxury experience, from clean room, amazing staff that pays attention to details, to great amenities, and to the amazing food that the restaurants are offering.
Stayed 3 nights in Nov 2025

10/10 Excellent

Caleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a splurge vacation for us, and it was one we’ll never forget! We opted to do the all-inclusive as we brought our 8 and 11 year olds and it was beyond worthwhile. Every last detail is considered, the food is incredible, the facilities are beautiful, and the staff are exceptional. Manuel and Estefanía from Host Services were so attentive and readily available for anything we needed, restaurant and poolside staff were incredibly friendly and provided a true experience. There are too many to name, but Jesus, Juan, Oscar, and the hilarious duo Abraham and Carlos at Nido all created a magical week! It is tranquil, calming and gorgeous. We dream of going back!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really love Viceroy. The design of the resort is amazing. It gave you a sense of peace. The hotel is very carefully about details, so it makes you feel very comfortable. It is very clean and spotless. The food at rooftop restaurant is great, steaks are perfect. The waiters are very nice and we had fun with them for two dinners. Thank you Viceroy!
Stayed 4 nights in Nov 2025

10/10 Excellent

Olivia, San Diego

Stayed 4 nights in Nov 2025

10/10 Excellent

Tashamika

Stayed 2 nights in Nov 2025

10/10 Excellent

Janice

Stayed 7 nights in Nov 2025

10/10 Excellent

Franck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Worth every dollar
Stayed 4 nights in Aug 2025

6/10 Okay

PAULINA

Stayed 3 nights in Oct 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly, attentive, and helpful. Beautiful and well-maintained resort.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathryn

Stayed 5 nights in Nov 2025

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff especially Manuel and Estefania. Pool staff are so helpful and attentive. Property is immaculate and gym exceptional. Food choices at property are very good. Room was wonderful - spacious and incredible views.
Stayed 8 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay for my wife and I. They went above and beyond. The host Jorge went the extra mile during our stay, Jorge did everything to make my wife’s and I anniversary amazing and memorable.
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Beautiful facility! If you can, upgrade to bigger room.
Stayed 5 nights in Nov 2025