Best Western Louisville East Inn & Suites

2.5 star property
Suburban hotel with 24-hour fitness centre and indoor pool

Photo gallery for Best Western Louisville East Inn & Suites

Indoor pool
Free daily full breakfast
Room amenity
Lobby
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$143
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Hunnington Place Shopping Center
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪20 min walk‬
  • Place, Indiana Emergency Care
    ‪7 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
Blackout curtains
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
Blackout curtains
Private bathroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Louisville

At Best Western Louisville East Inn & Suites you'll be within a 20-minute walk of Hunnington Place Shopping Center and 3.5 km (2.2 mi) from Jeffersontown Commons Shopping Center. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find laundry facilities, express check-out and a television in a common area. Free full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 20-minute drive of this Jeffersontown hotel include Louisville Mega Cavern and Kentucky International Convention Center.

What's nearby

  • Malibu Jack's - 14 min walk - 1.2 km
  • Hunnington Place Shopping Center - 17 min walk - 1.5 km
  • Jeffersontown Commons Shopping Center - 20 min walk - 1.7 km
  • Indiana Emergency Care - 7 min drive - 4.4 km
  • Plainview Tennis Center - 9 min drive - 2.8 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Brownie's The Shed Grille & Bar - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Suburban hotel with 24-hour fitness centre and indoor pool
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Louisville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

Is parking available at Best Western Louisville East Inn & Suites?

Yep, Best Western Louisville East Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on 8 Feb 2026 start from NZ$143.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Louisville East Inn & Suites have a pool?

Best Western Louisville East Inn & Suites has an indoor pool.

Does Best Western Louisville East Inn & Suites serve breakfast?

Yeah, complimentary full brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Louisville East Inn & Suites?

No, Best Western Louisville East Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Louisville East Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Louisville East Inn & Suites?

No, only service animals are allowed.

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Zachery

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was great except the cold and hot were reversed in the shower. Everything is was good from breakfast to the room and the stay! Room was better than most we have stayed in the area previously. Would definitely recommend checking them out!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

elfi

Liked: Staff & service
no comment
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible...flies everywhere
Stayed 1 night in Oct 2025

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, property conditions & facilities
While there was a comfortable bed and decent pool, floors were filthy thru out, didn’t want to touch anything in the elevator, the luggage carts were horrible and our tub drain was super slow. It needs a major deep clean top to bottom!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Breakfast was the best part. The rooms was not bad though.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very nice. TV difficult to figure out; our 3 rooms each had a TV that functioned differently and desk clerk could tell us nothing about them. Once I figured it out how to get channels, I discovered that the channel selection was less than I am accustomed to in hotels. Major network channels were available but little else. No ESPN or other sports channels, for example. The only automatic doors are at the front of the hotel, and the majority of parking is in the back. Not only were the doors in the back not automatic but the 2 doors were at 90 degrees to each other. To use cart to bring in possessions, guests need to decide whether to leave their car under the porch in the front while taking their possessions to their room, leave their possessions in the lobby while parking their car or bringing in items in stages through 2 non-automatic doors. We were fortunate that we got 3 rooms on the first floor without having a pet. Only 7 rooms are on the first floor and they are generally reserved for pet owners. We had requested first floor because one member of our party uses a walker. Breakfast was nice. Laundry room and fitness center are available. Bike in fitness room did not work. Seat would not lock in place and display did not light up to allow selection of workout program. I would stay there again.
Stayed 4 nights in Oct 2025

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place did not smell good. Smelled musty, and at times, moldy. The owners posted a board of recent renovations...I could not see where those cc7
Stayed 1 night in Oct 2025

10/10 Excellent

Demario

Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Tessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was extremely rude..The room was dirty and it smelled like mildew. The air conditioner barely worked so it was uncomfortable hot...and there was mold beside the air conditioner
Stayed 2 nights in Sep 2025

10/10 Excellent

IDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025

10/10 Excellent

maria fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western location might be the worst hotel I've ever had. The room smelled like body odor and pot and the smell never went away. The floor we were on was a non smoking floor and it smelled like both cigarette and weed smoke for our entire weekend visit. The room was also very dirty- with food and stains on the floor. I felt dirty bring there and could not wait for the weekend to be over. The food for breakfast was also absolutely disgusting. The only redeeming quality is that the people who worked there we friendly. Do not stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Sep 2025

8/10 Good

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Travelled with group

Not super clean

Stayed 4 nights in Sep 2025

10/10 Excellent

Densil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 5 nights in Aug 2025

2/10 Terrible

Lakeshai

Stayed 1 night in Aug 2025