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Embassy Suites Louisville Downtown

4.0 star property
Hotel with free breakfast, steps from Fourth Street Live!

Photo gallery for Embassy Suites Louisville Downtown

Reception
Minibar, in-room safe, iron/ironing board, free cots/infant beds
Reception
Indoor pool, pool loungers
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
The current price is NZ$261
includes taxes & fees
20 July - 21 July

Explore the area

Map
501 South Fourth Street, Louisville, KY, 40202
  • Fourth Street Live!
    ‪1 min walk‬
  • Kentucky International Convention Center
    ‪5 min walk‬
  • KFC Yum Center
    ‪9 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Hearing)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(85 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Conference)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Conference)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Louisville

Embassy Suites Louisville Downtown places you in the centre of Louisville, steps from Fourth Street Live! and within a short 5-minute stroll of Kentucky International Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Brendon's Catch23 is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Louisville hotel include KFC Yum Center and Louisville Slugger Museum.

What's nearby

  • Fourth Street Live! - 1 min walk - 0.0 km
  • Kentucky International Convention Center - 5 min walk - 0.4 km
  • KFC Yum Center - 9 min walk - 0.8 km
  • Louisville Slugger Museum - 14 min walk - 1.2 km
  • University of Louisville - 4 min drive - 3.3 km

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ‪Porch Kitchen & Bar - ‬6 min walk
  • ‪Louisville Marriott - Concierge Level Lounge - ‬6 min walk
  • ‪Mi CASITA ON FOURTH - ‬2 min walk
  • ‪The Old Seelbach Bar - ‬1 min walk
  • ‪Sway - ‬3 min walk

About this property

Embassy Suites Louisville Downtown

Hotel with free breakfast, steps from Fourth Street Live!
Embassy Suites Louisville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Embassy Suites Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 304 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville Downtown offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

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Exterior

Homewood Suites by Hilton Louisville Downtown, KY

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  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$228
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Brendon's Catch23

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown Louisville
Louisville Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown
Embassy Suites Louisville Downtown Louisville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Louisville
Embassy Suites Louisville
Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Louisville
Embassy Suites Louisville Downtown Hotel Louisville

Frequently asked questions

What is the cancellation policy at Embassy Suites Louisville Downtown?

Embassy Suites Louisville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Louisville Downtown?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Louisville Downtown on 20 Jul 2025 start from NZ$260.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Louisville Downtown?

Yep, Embassy Suites Louisville Downtown has valet parking with in/out privileges for USD 45 per night. Onsite parking is limited.

Does Embassy Suites Louisville Downtown have a pool?

Embassy Suites Louisville Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Embassy Suites Louisville Downtown family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Louisville Downtown is a hit with families.

Does Embassy Suites Louisville Downtown serve breakfast?

You bet, visitors love the free on-the-go breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites Louisville Downtown?

No, Embassy Suites Louisville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Louisville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Louisville Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites Louisville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1019 reviews
Rating 8 - Good. 175 out of 1019 reviews
Rating 6 - Okay. 78 out of 1019 reviews
Rating 4 - Poor. 49 out of 1019 reviews
Rating 2 - Terrible. 37 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Hally

Travelled with family
Disliked: Staff & service
The front desk was less than friendly (one particular woman). However, the valets were very accommodating. The pool was murky and very small.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janell

Liked: Cleanliness, property conditions & facilities
It was great only problem was the lady who checked us in. She was not very friendly at all
Stayed 1 night in Mar 2025

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Stayed 1 night in Mar 2025

8/10 Good

Lori J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incidental return

Trip was great but we had to put down the $100 a night for incidentals 2 nights 2 rooms $400 has not been returned as of 3/27/25.
Stayed 2 nights in Feb 2025

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice - our room is large. However, I was contacted via chat 24 hours before to see if I had any questions. I requested early check in and it was confirmed over text. When I arrived at the hotel, they said early check in was not available and they did not know why their coworker who was off that day had told me early check in was possible. I had already unloaded my car and children. It was really inconvenient.
Stayed 1 night in Mar 2025

8/10 Good

Traci

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Tory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby was really pretty with good seating. The room was spacious including the bathroom with large walk in shower. Quiet in the room. We would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Inga

Stayed 1 night in Mar 2025

10/10 Excellent

Quawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall !
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Spacious room!
Stayed 3 nights in Mar 2025

10/10 Excellent

Carly, Oak Creek

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was spacious for our family of five. Kids enjoyed the pool. Lobby was beautifully decorated. We appreciated the complimentary breakfast. Staff was very friendly. Plenty of restaurants walkable. Parking was difficult downtown with one way streets; so, we just used valet.
Stayed 1 night in Mar 2025

6/10 Okay

Inga

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Property, Meh Service

The property is absolutely beautiful! Probably the nicest Embassy we have ever stayed in. The service was sub par. The blonde who checked us is gave us no instructions about our stay. No info on nightly reception, wifi, hours of breakfast, not even our free cocktail tickets. I literally asked the lady working the desk next to her (infont of the lady) and she gave me everything I needed. The original check in lady looked unbothered that someone was finishing her job for her. The next day at the cocktail reception I met other guests who said they also received an unwelcoming and lack luster welcome at check in. They also weren’t given their complimentary drink tickets. Our rooms tv would not turn on and our pull out sofa had no linens stored in the room. Maintenance also had to come back to unclog a toilet. Parking was also slim if you aren’t valeting. Other than this the property was clean and beautiful!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Comfy spot right at the bottom of 4th st live. Walking distance to a lot in town. Afternoon happy hour was nice.
Stayed 1 night in Mar 2025