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Mercure Lourdes Imperial

Property class: 4

Photo gallery for Mercure Lourdes Imperial

A riverside view of a city with a row of hotels, including the Hotel Galilee Windsor.
A buffet with various food items including pastries, bread, and condiments.
A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.
A hotel with a prominent 'Mercure Hotel' sign, a storefront with glass display windows, and a flag outside.
A rooftop terrace with outdoor seating, potted plants, and umbrellas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$166
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪6 min walk‬
  • Place, Massabielle Grotto
    ‪8 min walk‬
  • Place, Sanctuary of Our Lady of Lourdes
    ‪8 min walk‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪55 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

A hotel room with two beds, a TV, a desk with a lamp, a framed picture on the wall, and a window with curtains.

Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, nightstands, a mirror, a framed picture on the wall, and a patterned carpet.

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Room

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view of buildings, and a door.

Privilege, Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a bedside table with a phone, a radiator, and a wooden desk with a chair.

Standard Room, Multiple Beds

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, River View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a city view, and a framed picture on the wall.

Standard Room, 1 Double Bed, River View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

Standard Room, 2 Single Beds, River View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Lourdes

Mercure Lourdes Imperial puts you in the heart of Lourdes, within just a 10-minute stroll of popular attractions like Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes. Highlights at this Victorian hotel include 2 restaurants and in-room free WiFi. .The restaurant, Le Perchoir, serves international cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 700 square feet (65 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Each morning local cuisine breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Lourdes hotel, you'll find Massabielle Grotto.

What's nearby

  • Basilica of St. Pius X - 5 min walk - 0.4 km
  • Basilica of Our Lady of the Rosary - 6 min walk - 0.6 km
  • Massabielle Grotto - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Lourdes - 8 min walk - 0.7 km
  • Basilica of the Immaculate Conception - 8 min walk - 0.7 km

Getting around

  • Lourdes Station - 15 min walk
  • Pau (PUF-Pau - Pyrenees) - 56 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬2 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪Au Roi Albert - ‬1 min walk
  • ‪Cafe Les Brancardiers - ‬2 min walk
  • ‪Cafe Jeanne D'arc - ‬1 min walk

About this property

Mercure Lourdes Imperial

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Lourdes Imperial. For a fee, parking is available.

This 4-star Lourdes hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Built in 1950
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mercure Lourdes Imperial offers 88 accommodations with minibars and espresso makers. Beds feature premium bedding. 37-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Lourdes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
The Originals City, Hôtel Astoria Vatican, Lourdes
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 99 reviews
The price is NZ$207
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1950
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 December and 1 February.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

What is the cancellation policy at Mercure Lourdes Imperial?

Mercure Lourdes Imperial offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Lourdes Imperial?

As of 17 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Lourdes Imperial on 1 Sept 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Lourdes Imperial?

Yep, Mercure Lourdes Imperial has a self car park for EUR 15.00 per day. A self car park is also available, for a fee.

What makes Mercure Lourdes Imperial a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Lourdes Imperial.

Is Mercure Lourdes Imperial family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Lourdes Imperial is a hit with families.

Does Mercure Lourdes Imperial serve breakfast?

Yep, local cuisine brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Lourdes Imperial?

No, Mercure Lourdes Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Lourdes Imperial?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Lourdes Imperial?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Lourdes Imperial?

Cats and dogs are welcome at Mercure Lourdes Imperial, with food and water bowls on offer.

Mercure Lourdes Imperial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 233 reviews
Rating 8 - Good. 84 out of 233 reviews
Rating 6 - Okay. 37 out of 233 reviews
Rating 4 - Poor. 18 out of 233 reviews
Rating 2 - Terrible. 11 out of 233 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all attractions, convenient restaurant on site
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel- it is very well located and provided great food during the low season when almost every restaurant in town is closed. The staff were great- thanks!!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Nancy Martino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, dining, and access to Lourdes sanctuary.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms. Good breakfast
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Clean room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Accidental location for those that want to visit this town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Good location. Great staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Luan

Nice hotel nice staffs closed to the church. Easy to access
Stayed 1 night in May 2025
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
No AC working and it was warm . We have to open windows but when sun is shinning it was hot even for April
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Nadarajasundaram

Outdated property

A bit outdated property. Locatio was good
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obsolete Hotel. City Center.

Hotel Obsolete with Gotelé in the rooms as the last reform was on tbe 70 and this was as a Suit, ....The hotels level in Lourdes normaly is horrible. Room Small. Breakfast nice standard Its as a 2 starts in other EU country.. Very expensive for the status. Try to use a modern one ....with less stars
Stayed 1 night in May 2025
Verified review

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Hôtel bien situé Salle petit déjeuner trop petite lorsqu' il y a des groupes ce qui doit être fréquent à Lourdes Isolation entre chambre...... Personnel très gentil
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Property conditions & facilities
Camera spaziosa, ma il climatizzatore non funzionava. Il wc era in un piccolo stanzino senza finestre, mentre il bagno sprovvisto di wc era presente solo la doccia e lavandino e non funzionava l'asciugacapelli
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Stéphane

Disliked: Staff & service, amenities
La place de parking à 20€, le restaurant fermé à 21h. J’ai du me faire livrer une pizza par Uber Eats. Hotel 4* pour lequel le budget est mis dans la décoration
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Ana Carolina

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto não gostei. Chuveiro não funcionou
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Michel

Liked: Cleanliness, staff & service
Chambre propre mais peut être un peu juste au niveau de l'espace
Stayed 1 night in Feb 2026

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