Embassy Suites Lubbock

3.5 star property
Tuscan-style hotel with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites Lubbock

Relax in our inviting lobby, featuring a cozy seating area with plush bench and lush greenery.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.
Relax in a serene courtyard with lush greenery, seating areas, and tables for dining or socializing.
Enjoy a culinary experience with a chef-prepared buffet featuring a variety of dishes.
Enjoy cooking in this well-equipped kitchen with a stainless steel sink, granite countertop, and dark cabinets.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot tub
The current price is NZ$211
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Premium Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(75 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

7.8 out of 10
Good
(47 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Lubbock

At Embassy Suites Lubbock you'll be within just a 15-minute stroll of South Plains Mall and Lubbock Premiere Cinema. Highlights at this Tuscan hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Canalettos, serves Italian cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 1894 square feet (176 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. .With a stay at this 3.5-property class Lubbock hotel, you'll be 7.7 km (4.8 mi) from Texas Tech University.

What's nearby

  • South Plains Mall - 3 min walk - 0.3 km
  • Lubbock Christian University - 4 min drive - 5.3 km
  • Covenant Lakeside Hospital - 5 min drive - 7.1 km
  • University Medical Center - 7 min drive - 10.1 km
  • Texas Tech University - 7 min drive - 9.7 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and 24-hour fitness centre
Embassy Suites Lubbock offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

This Tuscan-style Lubbock hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Lubbock offers 156 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

What is the cancellation policy at Embassy Suites Lubbock?

Embassy Suites Lubbock offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Lubbock?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Lubbock on 31 Aug 2025 start from NZ$211.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Lubbock have a pool?

Embassy Suites Lubbock has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites Lubbock a romantic place to stay?

1 hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites Lubbock.

Does Embassy Suites Lubbock serve breakfast?

Yep, visitors adore the free cooked-to-order breakfast here! Available on weekdays between 6:00 AM and 9:00 AM and weekends from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites Lubbock?

No, Embassy Suites Lubbock does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Lubbock?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites Lubbock?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in restroom bad! On door jam of rest room and above shower. Made my littles one sick
Stayed 1 night in May 2025

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You guys must have had a lawsuit about your water being too hot?! We were able to get about a 6 on a scale of 1-10 with 10 being hot. (We found the same issue only WORSE with an Albuquerque property a month back.) sod the shower experience was a bummer. HOUSES KEEPING was another issue. When we returned to our room at the end of the day we didn’t think our room had been cleaned yet as the bed was unmade. Upon closer examination, everything else had been done in the room?! (Again, same issue in Albuquerque.) But on the positive side, our checkin person was EXTREMELY nice (sorry I didn’t get her name. ) The breakfast staff are equally pleasant. We would return again as we found the property very amenable and the atmosphere with the plants very cool.
Stayed 2 nights in May 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and soothing environment
Stayed 1 night in May 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need to be updated and repaired. The pool was cloudy and smelled like a fish pond.
Stayed 1 night in May 2025

6/10 Okay

Randie

Travelled with group
Liked: Cleanliness, staff & service, amenities
bathroom outdated and the carpet needs to go
Stayed 2 nights in May 2025

2/10 Terrible

Joy

Travelled with family
Disliked: Cleanliness, property conditions & facilities

It’s a never again for me

The room lamps were missing lightbulbs. There was mold in the bathroom. I have pictures. The doors had rust or mold around them around the bathroom. The microwave was not plugged in. I specifically called them to make sure the hot tub worked, and it was cold. We were looking forward to relaxing in a hot tub in the evening and this was disappointing, especially since I did call and they said it worked. The sink backed up and did not drain right the faucet was missing a handle . The lounge in lobby area and bar area was beautiful. The place has so much potential but it looks like they don’t take care of it. Obviously, I would definitely recommend not staying here if you have mold allergies. The price I paid for this room was ridiculous and the conditions are terrible for the price. There was more mold photos that I could share and more pictures of missing lightbulbs in lampshades, but unfortunately, they won’t all fit here.
More photos of rusty, moldy grime around bathroom door
Mold
Mold
Mold
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We always love staying here. Great hotel. Excellent breakfast. Will stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pool for my kids and also the breakfast was amazing
Stayed 1 night in May 2025

4/10 Poor

Taylor

Travelled with group
Liked: Staff & service
Disliked: Amenities
I have been staying at this hotel for years and I was disappointed with my stay. The showers were luke warm at best. The pool was slimy and the hot tub smelled like mold. Not all the trash had been cleaner out of the room from the previous guest. The location is nice and the breakfast was wonderful. Overall though I felt I paid a lot and didn't get much in return. So sad.
Stayed 2 nights in May 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young lady that checked us in wasn’t friendly and didn’t tell us about free drinks in the afternoon, the room wasn’t ready when we got in it.
Stayed 1 night in May 2025

8/10 Good

Jake

Liked: Property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

DOMONIC

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hot in our room but the facility was cold. I was busy so by the time I came back I didn’t want to call maintenance.
Stayed 1 night in Apr 2025

4/10 Poor

Zack

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel. It reminds me of Casa Bonita in Colorado.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay. Rooms are large and have just about everything you need. Breakfast was ok but there was protein (meat). Fountain Dr. Pepper was very tasteless and flat. Only had sugar free drinks in bottles. Bathrobes were supposed to be provided and were not in room. We will definitely be staying again!
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

8/10 Good

Selene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very caring.
Stayed 1 night in Apr 2025

2/10 Terrible

Dexter

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The man who checked me into the front desk was extremely courteous. Almost everything else about this hotel is subpar, though. The queen suite has a bathroom that is comparable to what I would expect in a penitentiary. The carpet? I am not sure it has ever been cleaned. And to top it all off, the in room TVs do not work properly. Surprisingly, that alone would not have been enough to provoke me to write a negative review. However, the lack of customer service from the employees "patrolling" the dining area is. It is not even necessarily their fault. They are clearly taking direction from upper management, and are likely not being paid well enough to justify all of their job duties as is. So, this is directed at Hilton as an entity. The policy to remove hotel guests eating "outside food" from one part of your dining area, and force them to go to the back of the hotel and eat at those tables is insane. I would have understood this request if the dining area was busy. Even if it was 25 percent full. But, when 80 percent of the tables in the dining area are vacant, and you still force people to move based on "company policy" it indicates you value rules over common sense and customer experience. Not to mention, if you had a better menu selection many guests would be happy to stay in and eat. I drove to Texas roadhouse in the rain snd carried the food in to avoid eating from your menu. What does that tell you? Do better Hilton. Sincerely- (now) former "Honors Member".
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fun

Kids had a fun time and said that the whole place was like a little town.
Stayed 1 night in Apr 2025

6/10 Okay

Benjamin

Business traveller
Overall experience was good. Breakfast was really good and I didn’t even try the made-to-order omelets. Only complaint is my tv didn’t work with the remote.
Stayed 2 nights in Apr 2025