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Thistle Express London Luton

3.0 star property
Hotel in Luton with a 24-hour front desk

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi
The current price is NZ$154
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(22 reviews)

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(64 reviews)

Highlights

Heating
Free rollaway/extra beds
Smart TV
Fan
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(51 reviews)

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Heating
Smart TV
Fan
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 3

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Standard King Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

About the area

Luton

Thistle Express London Luton puts you in the heart of Luton, within steps of Luton Mall and Cineworld Luton. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include coffee/tea in a common area, luggage storage and a front desk safe. English breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Luton hotel, attractions include ZSL Whipsnade Zoo and Woburn Safari Park.

What's nearby

  • Luton Mall - 1 min walk - 0.0 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Grosvenor Casinos - 8 min walk - 0.7 km
  • Kenilworth Road Stadium - 14 min walk - 1.2 km
  • Stockwood Discovery Centre - 3 min drive - 2.0 km

Getting around

  • Luton Station - 5 min walk
  • London (LTN-Luton) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • McDonald's
  • KFC
  • ‪Auntie Anne's - ‬3 min walk
  • Starbucks

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

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View from property

ibis London Luton Airport

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  • Free WiFi
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  • Breakfast available
4.0 out of 5, Very good, 1,013 reviews
The price is NZ$166
includes taxes & fees
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ibis London Luton Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 6.50 per person
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

What is the cancellation policy at Thistle Express London Luton?

Thistle Express London Luton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thistle Express London Luton?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Thistle Express London Luton on 25 Sept 2025 start from NZ$154.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thistle Express London Luton?

Yep, Thistle Express London Luton has an uncovered self car park for GBP 10.00 per day. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Thistle Express London Luton?

The closest beach to Thistle Express London Luton is The Beach (17.7 km).

Does Thistle Express London Luton serve breakfast?

Yeah, our visitors can't get enough of the English brekkie here! Served weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Thistle Express London Luton?

No, Thistle Express London Luton does not offer an airport shuttle service.

What time are check-in & check-out at Thistle Express London Luton?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Thistle Express London Luton?

No, only service animals are allowed.

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 488 out of 1207 reviews
Rating 8 - Good. 364 out of 1207 reviews
Rating 6 - Okay. 185 out of 1207 reviews
Rating 4 - Poor. 69 out of 1207 reviews
Rating 2 - Terrible. 101 out of 1207 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ma Edelrose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kate

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great until we found bed bugs

We were really impressed with the hotel, the staff and the room until we came across a bed bug on the sheets along with a spot of blood! We were checking out very early and didn’t see any staff to raise it with so I contacted the hotel via private message to inform them. Since then, I have found a cluster of bites on my shoulder and the hotel is now no longer replying to me after previously promising a 50% refund. I wanted to give them a chance to resolve this privately but as responses have stopped I’ve decided to write this publicly in the hope that it will receive the attention it needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value given the history of the building and the location cannot be better for downtown Luton. Great to have facilities like tea and coffee, and breakfast was from a small but essential selection. Room were nice, using a fan rather than air conditioning. Which was ok.
Stayed 1 night in Jun 2025

2/10 Terrible

Florentina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the worst hotels I’ve stayed in !
Stayed 1 night in Jun 2025

10/10 Excellent

Lia-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this hotel, is less than 10 min walk from Luton Station Interchange. The hotel is next door to Luton Point, where are many restaurants and other places to eat, or shopping. The staff at reception is very welcoming, polite and professional. The room and bathroom were very clean, spotless. The bed was really comfy, I had a very good sleep. The breakfast was very good, there were pancakes, I love pancakes. I will be back to this place, as I like it.
Stayed 1 night in Jun 2025

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Stayed 1 night in Jun 2025

8/10 Good

Alan

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Disliked: Property conditions & facilities, room comfort
It was ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay ahead of an early mornknh flight.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
A functional hotel at a good price and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Lia-Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to Interchange Luton Station, less than 10 minutes walk. When I arrived at reception was Sunny, he was welcoming, very polite and professional. The room was very clean and spotless, looks like everything is well maintained. The breakfast was good as well, there are various options, obviously you can have a good English breakfast if you like. There is free coffe, tea in the Reception area. They have a coffe machine where you have various options for espresso, cappuccino, late, macchiato, hot chocolate, this is free for hotel customers. The hotel is next door to a shopping centre, where you have various restaurants, cafes, etc. I honestly I love the place and I am going to be back.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at the Thistle Express Luton, Central located close to all amenities.
Stayed 3 nights in Jun 2025

2/10 Terrible

Donna

Stayed 1 night in Jun 2025

4/10 Poor

Lee

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very basic hotel. The bar is a few bottles in a fridge. The King room was extremely basic and no facilities at all. Breakfast was farcical... no eggs, no juice glasses, no forks and no plates! Had to ask a very reluctant member of staff 5 times! Very intimidating people hanging around the foyet. There are much nicer and better value places nearby.
Stayed 1 night in Jun 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, one night stay, free tea and coffee in the foyer but I would rather have a kettle in my room. Proper human check in.
Stayed 1 night in May 2025

2/10 Terrible

Jamie

Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

alois

Stayed 1 night in May 2025

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Woken up from 630 to 930 befor i went out to see whats banging ....was the cleaners told reception they didnt give a toss just kept offering me useless things They should have offered half my cash back at least but ill charge back from bank for full amount as staff defo wont help the lady argued with me the man made the confo circle till i walked off. So a completely crap start to my day with them and no sleep ....
Stayed 1 night in Jun 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and reasonably priced

The room was comfortable but is a bit tired and needs redecorating. The room was dusty.
Stayed 1 night in May 2025

6/10 Okay

Will

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Lewis

Stayed 1 night in May 2025

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025