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Rio Hotel & Casino

4.5 star property

Photo gallery for Rio Hotel & Casino

Exterior
Meeting facility
Daily buffet breakfast for a fee
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Rua Luis Gonzaga Gomes, 33, Macau, MFM
  • Place, Casino Lisboa
    ‪8 min walk‬
  • Place, Macau Fisherman's Wharf
    ‪9 min walk‬
  • Place, Almeida Ribeiro Street
    ‪11 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Double or Twin Room

Suite Double or Twin Room

Suite Double or Twin Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Macau

A luxury stay in Macau awaits you at Rio Hotel & Casino. Within a 20-minute stroll, you'll find popular places like Casino Lisboa and Ruins of St. Paul's Cathedral. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free ferry terminal shuttle. .Attractions within a 10-minute drive of this 4.5-property class Macau hotel include Macau Tower and Cotai Strip.

What's nearby

  • Macau Peninsula - 1 min walk - 0.0 km
  • Casino Lisboa - 8 min walk - 0.7 km
  • Macau Fisherman's Wharf - 9 min walk - 0.8 km
  • Almeida Ribeiro Street - 11 min walk - 1.0 km
  • Ruins of St. Paul's Cathedral - 16 min walk - 1.4 km

Getting around

  • Barra Station - 5 min drive
  • Zhuhai Station - 10 min drive
  • Macau (MFM-Macau Intl.) - 10 min drive

Restaurants

  • ‪Rio Hotel & Casino - ‬1 min walk
  • ‪Mcdonald's (Macau Finance Centre) - ‬2 min walk
  • ‪Soda Bing Sat 梳打冰室 - ‬3 min walk
  • ‪Canton 8 喜粵8號 - ‬1 min walk
  • ‪The Plaza Restaurant 萬豪軒 - ‬3 min walk

About this property

Rio Hotel & Casino

Rio Hotel & Casino offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Rio Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

  • 449 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Rio Hotel & Casino offers 449 accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (HKD 360 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 500.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 100 per person
  • Self-parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel
Rio Hotel Casino
Rio Hotel & Casino Hotel
Rio Hotel & Casino Macau
Rio Hotel & Casino Hotel Macau

Frequently asked questions

What is the cancellation policy at Rio Hotel & Casino?

Rio Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rio Hotel & Casino?

Yep, Rio Hotel & Casino has a self car park for HKD 360 per day. A self car park is also available, for a fee.

Are there any beaches close to Rio Hotel & Casino?

The closest beach to Rio Hotel & Casino is Zhuhai Beach (8 km).

Is there a spa on site at Rio Hotel & Casino?

Yep, there is an onsite spa at Rio Hotel & Casino. You'll enjoy services like massages.

Does Rio Hotel & Casino have a pool?

Rio Hotel & Casino has an indoor pool.

What luxury perks are available at Rio Hotel & Casino?

Rio Hotel & Casino features a full-service spa, an indoor pool and 2 restaurants.

Is Rio Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Rio Hotel & Casino is a hit with families.

Does Rio Hotel & Casino serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Rio Hotel & Casino?

No, Rio Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Hotel & Casino?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rio Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Rio Hotel & Casino?

No, pets are not allowed.

Rio Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

jie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
超差，沒人性化，不合理性
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

SUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リオホテルファン

チェックインの対応やドアマンの対応良かったです❗️私達夫婦はリオホテルさんのファンなので、マカオへ来る時はいつもこれからも利用したいと思います❗️
Stayed 1 night in Mar 2020
Verified

8/10 Good

I-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入房時間提早，櫃台人員提供升等，交通方便，整體而言非常好！
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好，淋浴露及洗頭水供應偏少，家庭房只供應一支洗頭水及一支淋浴露，環境十分舒適，下次來澳門會考慮再次訂房
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Man fong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
酒店位置理想，門口有的士站出入方便，房間大且舒適。浴室都很大，但裏面提供嘅沐浴用品就一般！最差的地方就是酒店大堂有幾位女職員態度一般，沒有笑容甚至黑面！另外入住時要刷卡$1000做按金，感覺有點奇怪！因為之前在澳門住過好幾間酒店都不需要這樣做！
Stayed 1 night in Jan 2020
Verified

8/10 Good

MiW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からのシャトルバスがあればなおよし （フェリー乗り場からはあるみたいですが、今回はタクシーを使いました）
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
淡季訂房CP值高，附近有2個公車站，交通算方便
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

aejung

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

별로

호텔은 넓으나 체크인할때도 시간이 많이 걸리더니 체크아웃 할때는 무슨 확인이 그렇게 필요한지 많은 여행을 다녔지만 이렇게 오랜시간 걸린건 처음이예요. 카운터에서 일처리 너무 느려요. 커피잔 커피자국 그대로 남아있고 샤워부스내 배수구안 머리카락이 막혀서 물이 안내려가 머리카락 꺼내고 샤워했네요. 평이좋아 갔는데 영~
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Vitus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with luxurious bathroom

We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Immoral usage of room deposit

They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間連minibar都冇就要收1000蚊做deposit.....話就話會退返, 但係都收收得太多，可以改收500蚊
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

TK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が空いていたとのことで、無料でアップグレードしていただけた。3名での宿泊だったが、コスト以上に高級感を感じることができた。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for new year's eve countdown
Stayed 1 night in Dec 2019
Verified

4/10 Poor

kei

Liked: Amenities
Disliked: Staff & service
息子と父親の宿泊なので、事前にメールでツインを希望する。返信は空室状況によるとのこと。 フロントで再度依頼するもダブルのまま。 エクスペディアにメールするも、 マネージャーからの連絡はチェックアウト当日。 しかも、空きの部屋があったとのこと。 ホテルもエージェントもやる気なし。 I requeset twin room by mail before the day I check in,but assinend dobleroom.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，在房客有換房需求時能快速回應並處理換房手續，服務優質！
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience for a perfect new year eve celebration
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ming Huen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

環境良好
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
Stayed 1 night in Dec 2019
Verified

8/10 Good

Po

Liked: Cleanliness, staff & service
整體不錯以這樣價錢！可以改善的地方是浴室沒有沐浴園，只有番梘，應該兩様都有。原來有welcome drink，要主動問才有，大堂員工在check in不會主動告訴客人！
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Kazuya

Liked: Cleanliness, room comfort

部屋について

部屋は広く綺麗です
Stayed 3 nights in Dec 2019