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AC Hotel Carlton Madrid by Marriott

4.0 star property

Photo gallery for AC Hotel Carlton Madrid by Marriott

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Creator video
Minibar, in-room safe, laptop workspace, soundproofing
Lounge
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$369
includes taxes & fees
24 May - 25 May

Explore the area

View map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪5 min walk‬
  • Place, Paseo del Prado
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a round table, a sofa, and a view of the outdoors through sheer curtains.

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Plus Room, 2 Twin Beds

Minibar, in-room safe, laptop workspace, soundproofing

Standard Plus Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Plus Room, 1 King Bed

Standard Plus Room, 1 King Bed

Standard Plus Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Madrid

AC Hotel Carlton Madrid by Marriott places you in the centre of Madrid, within just a 5-minute stroll of Museo Nacional Centro de Arte Reina Sofía and within 15 minutes of National Prado Museum. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .La Galerie serves local cuisine and is open for breakfast. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Continental breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Arganzuela hotel include El Retiro Park and Puerta del Sol.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 5 min walk - 0.5 km
  • Paseo del Prado - 6 min walk - 0.6 km
  • Gran Via - 3 min drive - 1.8 km
  • Puerta del Sol - 4 min drive - 2.2 km
  • Plaza Mayor - 4 min drive - 2.2 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Sessions - ‬5 min walk
  • ‪El Rincón Asturiano II - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Cafetería Dominguez - ‬2 min walk
  • ‪Bar Asturias - ‬4 min walk

About this property

AC Hotel Carlton Madrid by Marriott

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at AC Hotel Carlton Madrid by Marriott.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2519 sq ft of conference space
  • 234 sq. m of conference space
  • Built in 1959
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 27 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

What is the cancellation policy at AC Hotel Carlton Madrid by Marriott?

AC Hotel Carlton Madrid by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on 24 May 2026 start from NZ$369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes AC Hotel Carlton Madrid by Marriott a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at AC Hotel Carlton Madrid by Marriott.

Does AC Hotel Carlton Madrid by Marriott serve breakfast?

Yep, continental breakfast is offered weekdays between 7:00 AM and 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at AC Hotel Carlton Madrid by Marriott?

No, AC Hotel Carlton Madrid by Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Carlton Madrid by Marriott?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel Carlton Madrid by Marriott?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at AC Hotel Carlton Madrid by Marriott?

No, only service animals are allowed.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night, walking distance to the train station. We arrived @ 11:00am and to our surprise the room was ready, so that was a plus! Room was clean, bed very comfortable, spacious bathroom and they kept our luggage for the day after check out. Front desk staff was very polite. We were very pleased with this hotel!
Stayed 1 night in Jan 2026

8/10 Good

Girish, Denville

Stayed 4 nights in Jan 2026

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got to check in the morning we arrived, hours before the official time in the afternoon. It really helped since we had flown overnight.
Stayed 1 night in Jan 2026

8/10 Good

Jinu

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. We are a family of 5 and reserved 3 rooms. Every room was very clean. Staff was nice. The only drawback was the small lobby with no seating area. Did not get the breakfast option so cannot rate on that. The neighborhood outside is extremely dirty. Walking around became difficult because of all the poop on the ground. Inside the hotel is very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bertha

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Atocha station.

Great small hotel. Recently updated. Close to the Atocha station. Great service. Will definitely stay there again.
Stayed 2 nights in Oct 2025

4/10 Poor

Pradyot

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself was fine but the room was definitely for a single person and not suitable for 2 people at the price point. We paid $400 for one night during the first week of October and the room was extremely small with very low ceiling.
Stayed 1 night in Oct 2025

6/10 Okay

MA VICTORIA

Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Diana, Westport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk from Atocha train station. Which is convenient for train travel. It was a very short walk from Reina Sophia, which is lovely and Reto Park. The center of town is a little far and required either taxis or public transportation. There’s a metro stop near the Reina Sophia that we used to get around. The rooms were comfortable and clean. The staff was very nice. I would recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable hotel with good staff and a good location.
Stayed 3 nights in Aug 2025

8/10 Good

George

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and personalized attention
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo, Sunrise

Stayed 3 nights in May 2025

10/10 Excellent

xiaojian

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

8/10 Good

Francesco

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yeow Thuang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near & accessible to Atocha
Stayed 2 nights in Mar 2025

10/10 Excellent

Ju-hsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Looks new and well maintained. Very comfortable bed.
Stayed 3 nights in Feb 2025

8/10 Good

Kevin e

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mercedes, Miami

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024