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Aparthotel

Apartamentos Recoletos

Property class: 3

Photo gallery for Apartamentos Recoletos

A modern interior with a geometric chandelier, large windows, and potted plants.
A modern reception area with a wooden reception desk, a seating area with chairs, and a bookshelf with books.
A hotel room with a large bed, a desk with a chair, a sofa, and a green accent wall.
A modern library with wooden shelves, books, and a potted orchid.
A modern lobby with a sofa, chairs, a bookshelf, and a reception desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is NZ$378
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment (1-4 people)

A hotel room with a bed, a desk, a chair, a wardrobe, and a small desk lamp.

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Junior Suite (Apartment )

A modern hotel room with a grey sofa, green cushions, a small table, a TV on a stand, and a dining area with chairs.

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a sofa, and a green accent wall.

Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with a bed, a sofa, a TV mounted on the wall, and a painting.

Family Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Triple Room (1-3 people)

A hotel room with a wooden headboard, a bedside table with a phone, and a bed with white bedding.

Triple Room (1-3 people)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment (1-2 people)

A compact living space with a dining area, a sofa, and a small table.

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Economy Room

A hotel room with two beds, a green accent wall, a desk, and a wardrobe.

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 10

View all photos for apartment capacity 2 pax

In-room safe, blackout curtains, soundproofing, free WiFi

apartment capacity 2 pax

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 10

About the area

Madrid

Apartamentos Recoletos puts you in the heart of Madrid, connected to the convention centre and within just a 10-minute stroll of popular attractions like Paseo de la Castellana and El Retiro Park. Highlights at this aparthotel include free in-room WiFi. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with a dining area, a safe and a hairdryer. In-room dining is easy with amenities like a fridge, a stovetop and room service. Free toiletries and a phone are also available. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. There's also the convenience of an area shuttle. .Attractions within a 10-minute walk of this 3-property class Salamanca aparthotel include Gran Via and Plaza de Cibeles.
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What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • El Retiro Park - 6 min walk - 0.6 km
  • Plaza de Cibeles - 6 min walk - 0.6 km
  • Puerta de Alcalá - 6 min walk - 0.6 km
  • Gran Via - 11 min walk - 1.0 km

Getting around

  • Madrid Recoletos Station - 1 min walk
  • Colon Station - 4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Sala De Despecho - ‬1 min walk
  • ‪Terraza Del Gijón - ‬3 min walk
  • ‪Harrison 1933 - ‬3 min walk
  • ‪Li-Onna - ‬2 min walk
  • ‪Juana La Loca - ‬2 min walk

About this property

Apartamentos Recoletos

As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 metres is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Apartamentos Recoletos offers 132 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Similar properties

Property entrance
Petit Palace President Castellana
Salamanca
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$471
includes taxes & fees
4 Oct - 5 Oct
Petit Palace President Castellana

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is _. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos

Apartamentos Recoletos Apartment

Apartamentos Recoletos Apartment Madrid

Apartamentos Recoletos Madrid

Apart-Hotel Serrano Recoletos Madrid

Apart-Hotel Serrano Recoletos

Serrano Recoletos Madrid

Serrano Recoletos

Apart-Hotel Serrano Recoletos Aparthotel

Apart-Hotel Serrano Aparthotel

Apart-Hotel Serrano

Apart Hotel Serrano Recoletos

Apartamentos Recoletos Madrid

Apart Hotel Serrano Recoletos

Apartamentos Recoletos Aparthotel

Apartamentos Recoletos Aparthotel Madrid

Frequently asked questions

What is the cancellation policy at Apartamentos Recoletos?

Apartamentos Recoletos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Apartamentos Recoletos?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Apartamentos Recoletos on 27 Sept 2026 start from NZ$378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Apartamentos Recoletos?

No, Apartamentos Recoletos does not offer an airport shuttle service.

What time are check-in & check-out at Apartamentos Recoletos?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Apartamentos Recoletos?

No, pets are not allowed.

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 298 out of 780 reviews
Rating 8 - Good. 266 out of 780 reviews
Rating 6 - Okay. 135 out of 780 reviews
Rating 4 - Poor. 52 out of 780 reviews
Rating 2 - Terrible. 29 out of 780 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

CARLOS

Liked: Cleanliness, check-in, communication, listing accuracy
Location es excellent. Very clean and the staff really colaborativr
Stayed 4 nights in May 2026
Verified review

8/10 Good

Shiela

Liked: Cleanliness, check-in, communication, listing accuracy
It’s close to transportation and quiet
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Nice area! Nearby numerous train and bus lines. Staff are helpful and there is baggage check if you need before or after checking in.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

DIEGO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities, communication
It’s a nice quiet hotel, close to museum and shopping.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place at center of shopping area and park Will definitely stay here next time
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Sue

Liked: Check-in, communication
The hotel needs to do a better maintenance job. A fresh paint everywhere will help the appearance. Otherwise it is a relatively clean and utilitarian hotel.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Janet

Liked: Cleanliness, check-in, communication, listing accuracy
Very basic room, needs painted and some Renovation. A good size.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Glen

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was friendly and helpful. Excellent location. Building showing some signs of wear and tear. A/C was not working.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

antonio

Liked: Cleanliness, amenities
Great location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente cleaning services and the fact that it has lundry machines is excellent
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Marianela

Liked: Cleanliness, check-in, communication, listing accuracy
There some minor issues (missing TV remote & safety box), that were solved promptly. The room was spacious.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, check-in, communication, listing accuracy
WIFI Horrible room once moved from the first floor to the third floor was good, but the amenities were not consistent
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kariluz

Liked: Cleanliness, property conditions & facilities
The location is excellent. It's a good place to stay in the middle of Madrid.
Stayed 1 night in May 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, check-in
The location was perfect for what we needed a the one night we stayed. We chose it mainly for the close proximity to a train station to get to the airport. The young woman who checked us in was very nice and helpful. There was a lot of work being done in the hotel so it appears that they are making improvements. Our room was good sized but very sparse. We had a large open area with little furniture. Felt very strange. The bed was very comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Betilde

Liked: Cleanliness, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Sue

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
No response from hotel when texting using hotels.com app. Other hotels have responded to my questions. Also, AC was leaking water. Had to turn off when it was 95 degrees in Madrid.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, communication
Perfect
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort, communication
Excellent location and price
Stayed 4 nights in May 2023
Verified review

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room clean, staff great. Rooms should be painted and beds not too comfortable
Stayed 11 nights in Nov 2025
Verified review

6/10 Okay

Christian

Very worn down.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. The staff are really helpful and the the hotel provides everything you need to have a pleasant stay.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Gabriela

Disliked: Communication, listing accuracy
Imagine trying to sleep after a long day in the middle of a bar — that’s exactly how it feels here. I spent 3 nights at this apartment and couldn’t sleep because more than 50 people gather on the street right outside the main entrance. There is constant laughing, shouting, arguing, and noise throughout the night. I complained, but the morning staff told me there was nothing they could do. Very disappointing experience.
Stayed 3 nights in Jun 2026