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Aparthotel

Boutique Urban Madrid Serrano

2.0 star property
Apartment with kitchenette, near Bernabéu Stadium

Photo gallery for Boutique Urban Madrid Serrano

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Superior Double Room
Superior Double Room

Reviews

7.0 out of 10
Good

Apart-hotel

1 bathroomSleeps 226 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Business services

Explore the area

View map
Diego De Leon 10, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Golden Mile
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

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About the area

Madrid

At this aparthotel you'll be 2.3 km (1.4 mi) from Bernabéu Stadium and 2.4 km (1.5 mi) from Gran Via. Highlights at this aparthotel include in-room kitchenettes and free WiFi. .You can enjoy a desk in apartment. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff and luggage storage. .Attractions within a 30-minute walk of this Salamanca aparthotel include Puerta de Alcalá and Movistar Arena.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.1 km
  • U.S. Embassy - 2 min walk - 0.2 km
  • Golden Mile - 2 min walk - 0.2 km
  • ABC Serrano - 3 min walk - 0.3 km
  • El Corte Inglés - 11 min walk - 1.0 km

Getting around

  • Nunez de Balboa Station - 5 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪East Crema Coffee - ‬1 min walk
  • ‪Castizo - ‬2 min walk
  • ‪Asador de Aranda - ‬1 min walk
  • ‪Tambo Coffee - ‬3 min walk
  • ‪Haramboure - ‬2 min walk

About this property

Boutique Urban Madrid Serrano

Apartment with kitchenette, near Bernabéu Stadium
Boutique Urban Madrid Serrano offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square metres) and includes conference space. Public spaces have free WiFi. Boutique Urban Madrid Serrano also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This Madrid aparthotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 7 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
This aparthotel offers 75 accommodations. This Madrid aparthotel provides complimentary wireless Internet access. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 75 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid

Frequently asked questions

What is the cancellation policy at Boutique Urban Madrid Serrano?

Boutique Urban Madrid Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Boutique Urban Madrid Serrano have a pool?

No, this aparthotel doesn't have a pool.

Is there a free airport shuttle available at Boutique Urban Madrid Serrano?

No, Boutique Urban Madrid Serrano does not offer an airport shuttle service.

What time are check-in & check-out at Boutique Urban Madrid Serrano?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Boutique Urban Madrid Serrano?

No, pets are not allowed.

Boutique Urban Madrid Serrano Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 319 reviews
Rating 8 - Good. 87 out of 319 reviews
Rating 6 - Okay. 67 out of 319 reviews
Rating 4 - Poor. 39 out of 319 reviews
Rating 2 - Terrible. 39 out of 319 reviews

7.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, room comfort
Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julio cesar, Miami

Liked: Cleanliness, property conditions & facilities
Un lugar excelente
Stayed 3 nights in Sep 2025

4/10 Poor

Charlotte

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location, but the room had a cigarette smell. It wasn't very clean.
Stayed 2 nights in Apr 2025

4/10 Poor

Eduardo

Stayed 1 night in Jun 2025

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness
Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place we come back
Stayed 1 night in Oct 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, room comfort
Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Stayed 1 night in Dec 2024

6/10 Okay

Marjorie

Travelled with family
Liked: Property conditions & facilities
I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Stayed 3 nights in Oct 2024

2/10 Terrible

GUSTAVO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Stayed 1 night in Oct 2024

6/10 Okay

Ana Belen

Travelled with family
Liked: Cleanliness, amenities
Air conditioning it’s not working good
Stayed 5 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good basic place. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Business traveller
Liked: Property conditions & facilities
Nice small hotel in Salamanca
Stayed 6 nights in Apr 2024

4/10 Poor

Jose Angel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Tung

Business traveller
Liked: Cleanliness
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Stayed 3 nights in Mar 2024

8/10 Good

Arturo

Stayed 4 nights in Jan 2024

10/10 Excellent

annette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

SARDOR

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water and super loud noise coming from across the street and people fighting.
Stayed 1 night in Nov 2023

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, room comfort

Good location in a better part of town.,

The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
Stayed 1 night in Oct 2023

2/10 Terrible

Yorleisi

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

daniel

Stayed 7 nights in Sep 2023