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Hôtel Casón del Tormes by HappyCulture

Property class: 3

Photo gallery for Hôtel Casón del Tormes by HappyCulture

A modern interior with a central seating area featuring blue and orange chairs, a green sofa, and a wicker chair. There are ceiling fans, a plant, and a bookshelf with decorative items.
A reception area with a wooden reception desk, two hanging wicker lamps, a round mirror, and a bench.
A modern living room with a brown sofa, two orange chairs, a glass coffee table, and a hanging light fixture.
A marble table with breakfast items including eggs, sausages, and fruit.
A modern hotel lobby with a seating area featuring a sofa, armchairs, and a coffee table. There are wicker ceiling fans and a large mirror on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Room service
The current price is NZ$399
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Single Room

A hotel room with a wooden floor, a bed with white and green bedding, a nightstand with a lamp, and a window with curtains.

Single Room

9.2 out of 10
Wonderful
(9 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a television.

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

A double bed with white linens and green striped pillows, a wooden headboard, bedside lamps, and a telephone on a nightstand.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, two bedside lamps, a small round table, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A neatly made bed with white linens and green and white pillows, a green bedside table, and a wall-mounted lamp.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wooden headboard.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

Hôtel Casón del Tormes by HappyCulture puts you in the heart of Madrid, within steps of popular attractions like Gran Via and Plaza de España. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a games room and a library. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Puerta del Sol.

What's nearby

  • Plaza de España - 1 min walk - 0.1 km
  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Puerta del Sol - 11 min walk - 1.0 km

Getting around

  • Plaza de Espana Station - 3 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪VIPS - ‬2 min walk
  • ‪Museo del Jamón - ‬3 min walk
  • ‪Tapa Spana - ‬2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

As a guest of Hôtel Casón del Tormes by HappyCulture, you'll find a library, an arcade/games room, and multilingual staff. Public spaces have free WiFi and wired Internet. Hôtel Casón del Tormes by HappyCulture also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • Built in 1965
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 7 for children

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 7 for children
  • Self-parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

What is the cancellation policy at Hôtel Casón del Tormes by HappyCulture?

Hôtel Casón del Tormes by HappyCulture offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Casón del Tormes by HappyCulture?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Hôtel Casón del Tormes by HappyCulture on 15 Nov 2026 start from NZ$329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Casón del Tormes by HappyCulture?

Yep, Hôtel Casón del Tormes by HappyCulture has a self car park for EUR 25 per night. A self car park is also available, for a fee.

Does Hôtel Casón del Tormes by HappyCulture serve breakfast?

Yep, buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel Casón del Tormes by HappyCulture?

No, Hôtel Casón del Tormes by HappyCulture does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Casón del Tormes by HappyCulture?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Casón del Tormes by HappyCulture?

No, only service animals are allowed.

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 404 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Walking distance to the cathedral and the palace. Room was comfortable and quiet. Breakfast was satisfactory. Not a four star experience, but perfect for the budget traveler. The staff was amazing and very helpful.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with attractions nearby as well as access to the Metro. Rooms have air conditioning, are clean and spacious. Check-in was easy and staff helpful and friendly. But it is a bit noisy inside. The doors are old fashioned (heavy and with a key) and given the tiled floor, you can hear every time one slams shut (in the night). In the quiet mornings I could hear next door opening the sliding doors to their storage areas.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Front desk good.location very convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable room right in the heart of things. Staff were pleasant, breakfast was excellent. Metro just steps away. I was happily surprised because the price was reasonable for that location so I assumed it wouldn’t be very nice. But it was.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was extremely clean and nice. Room service was great. The staff was amazing, super cordial and helpful. The hotel has a great location, however it is quiet. Totally recommended.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great area. This is NOT a good location if you have a car. Parking is at least 15 minutes away, which means you have to carry your luggage there. Other than that, it is great. If you want to be close to everything byvfoit, this is a great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during your visit to Madrid!
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great, closer to metro station, and you can find a lot of restaurants nearby.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet in hotel. Lots of hot water and good pressure. Would return
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Great location to explore Madrid center
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bang for your buck, clean it’s good rooms and right in the heart of where you need to be for metro and city tours.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful. We arrived early and they had 1 of our 3 rooms available without any extra cost. That room was remodel and looked great, the other 2 rooms were not recently remodel but where big and in great condition. The Hotel was just a short walk from La Gran Vía and the Palacio Real. We easily walk central Madrid from it. Free water and coffee was available near the lobby. Front lobby staff was very friendly. We really enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located and the staff was very helpful. I recommend this place.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit out dated but was clean and great price for area.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and my room was in pristine condition. The location is very useful for getting around.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025