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Hôtel Casón del Tormes by HappyCulture

3.0 star property
Hotel with bars, steps from Gran Via

Photo gallery for Hôtel Casón del Tormes by HappyCulture

Lobby sitting area
Reception
Daily buffet breakfast (EUR 13 per person)
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Bar
The current price is NZ$197
includes taxes & fees
12 Feb - 13 Feb

Explore the area

View map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Wardrobe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

Hôtel Casón del Tormes by HappyCulture puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Royal Palace of Madrid. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Puerta del Sol.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Plaza de Espana Station - 3 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪VIPS Plaza de España - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Faborit - ‬1 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

Hotel with bars, steps from Gran Via
There's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A library, an arcade/games room, and multilingual staff are also featured at Hôtel Casón del Tormes by HappyCulture. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 1965
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Self-parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

What is the cancellation policy at Hôtel Casón del Tormes by HappyCulture?

Hôtel Casón del Tormes by HappyCulture offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Casón del Tormes by HappyCulture?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Hôtel Casón del Tormes by HappyCulture on 12 Feb 2026 start from NZ$196.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Casón del Tormes by HappyCulture?

Yep, Hôtel Casón del Tormes by HappyCulture has a self car park for EUR 25 per night. A self car park is also available, for a fee.

Does Hôtel Casón del Tormes by HappyCulture serve breakfast?

Yep, buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel Casón del Tormes by HappyCulture?

No, Hôtel Casón del Tormes by HappyCulture does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Casón del Tormes by HappyCulture?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Casón del Tormes by HappyCulture?

No, pets are not allowed.

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 971 reviews
Rating 8 - Good. 408 out of 971 reviews
Rating 6 - Okay. 90 out of 971 reviews
Rating 4 - Poor. 32 out of 971 reviews
Rating 2 - Terrible. 5 out of 971 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Maude

Stayed 1 night in Oct 2025

10/10 Excellent

Byung

Stayed 2 nights in Aug 2025

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

nelson, maspeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

6/10 Okay

Elian, Charlotte

Travelled with family
Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025

8/10 Good

oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean room but a bit outdated, not sound proof rooms. Pillows were not very comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Md, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muito bonito e perto de tudo
Stayed 3 nights in Jun 2025

10/10 Excellent

Isaura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very nice and went out of their way to accommodate my needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Stayed 2 nights in Mar 2025

8/10 Good

Agustina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas de la recepción
Stayed 1 night in Feb 2025

10/10 Excellent

David, Miami

Stayed 1 night in Nov 2024

8/10 Good

JULIO

Stayed 1 night in Sep 2024

8/10 Good

KIRIAKOS, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why the price charged was a little higher than the price I saw on Expedia site
Stayed 3 nights in Jun 2024

10/10 Excellent

Annalisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfetta: comoda, vicino alla gran via, store per lo shopping e market vicino. Ambiente riservato, cura nei dettagli. Staff preparato e gentilissimo, ci hanno addirittura consegnato la nostra camera con anticipo, cosa non banale! Consigliatissimo
Stayed 1 night in Aug 2024

8/10 Good

Wanderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024

8/10 Good

Anna, Laval

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Stayed 2 nights in Aug 2024

6/10 Okay

Karlos

Travelled with family
Liked: Cleanliness

I may choose a different hotel next time.

This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
Stayed 4 nights in Jun 2024

4/10 Poor

DARSHAN

Travelled with family
Disliked: Amenities, property conditions & facilities
There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons
Stayed 2 nights in Jun 2024

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024

10/10 Excellent

Francis, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located conveniently near a metro station and right by the Gran Via. The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling). We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc. The rooms are okay, certainly nothing special. They were clean and included the essentials. All in all, it was a good option for our overnight stay in Madrid.
Stayed 1 night in Mar 2024