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Eurostars Puerta Madrid

4.0 star property
Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano

Photo gallery for Eurostars Puerta Madrid

Deluxe Suite
Lobby sitting area
Lobby sitting area
Down duvets, minibar, in-room safe, desk
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$198
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Juan Rizi, 5, Madrid, Madrid, 28027
  • Place, Riyadh Air Metropolitano
    ‪4 min drive‬
  • Place, Bernabéu Stadium
    ‪7 min drive‬
  • Place, El Retiro Park
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Bidet
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite (Single Use)

Down duvets, minibar, in-room safe, desk

Deluxe Suite (Single Use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Bidet
  • 46 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, desk

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Bidet
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

At Eurostars Puerta Madrid, you'll be 4.2 km (2.6 mi) from Riyadh Air Metropolitano and 8.8 km (5.5 mi) from Bernabéu Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class San Blas-Canillejas hotel include El Retiro Park and Thyssen-Bornemisza National Museum.

What's nearby

  • Riyadh Air Metropolitano - 4 min drive - 5.0 km
  • Bernabéu Stadium - 7 min drive - 5.3 km
  • El Retiro Park - 9 min drive - 8.5 km
  • Prado Museum - 9 min drive - 7.8 km
  • Plaza Mayor - 12 min drive - 9.2 km

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 9 min drive

Restaurants

  • ‪Junior's - ‬11 min walk
  • ‪Santagloria Coffee & Bakery - ‬6 min walk
  • ‪Sabor Azafrán - ‬9 min walk
  • ‪Bar Antonio - ‬10 min walk
  • ‪Bar Salvador - ‬8 min walk

About this property

Eurostars Puerta Madrid

Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Eurostars Puerta Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2000
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Eurostars Puerta Madrid offers 194 accommodations with minibars and a safe. Beds feature down duvets. Televisions come with satellite channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 9 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

Is parking available at Eurostars Puerta Madrid?

Yep, Eurostars Puerta Madrid has a covered self car park for EUR 15 per day.

How much does it cost to stay at Eurostars Puerta Madrid?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Eurostars Puerta Madrid on 30 Nov 2025 start from NZ$197.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eurostars Puerta Madrid serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Eurostars Puerta Madrid?

No, Eurostars Puerta Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Puerta Madrid?

Yep, you can grab a meal at Eurostars Puerta Madrid's onsite restaurant.

What time are check-in & check-out at Eurostars Puerta Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Puerta Madrid?

No, pets are not allowed.

Reviews

Eurostars Puerta Madrid Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 635 reviews
Rating 8 - Good. 216 out of 635 reviews
Rating 6 - Okay. 53 out of 635 reviews
Rating 4 - Poor. 25 out of 635 reviews
Rating 2 - Terrible. 17 out of 635 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Stayed 2 nights in Mar 2025

6/10 Okay

Adriana, Princeton

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddalena

Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Stayed 4 nights in Jul 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024

8/10 Good

Reza, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara, Petion Ville

Stayed 4 nights in Jul 2024

8/10 Good

Sajjad

Stayed 3 nights in Jul 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca del Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Marilyn, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024