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Hostal El Pilar

2.0 star property
Hostal with a 24-hour front desk, steps from Puerta del Sol

Photo gallery for Hostal El Pilar

Front of property
Double Room, Private Bathroom
Property amenity
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$425
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Wardrobe
Desk
In-room safe
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout curtains

Double Room, Private Bathroom

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Wardrobe
Desk
In-room safe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, Private Bathroom

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Wardrobe
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Wardrobe
Desk
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Madrid

Hostal El Pilar places you in the centre of Madrid, steps from Puerta del Sol and within a short 5-minute stroll of Plaza de Santa Ana. Highlights at this hostal include free in-room WiFi. .This smoke-free hostal offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, multilingual staff and luggage storage. .Attractions within a 10-minute walk of this Madrid Centro hostal include Plaza Mayor and Gran Via.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 30 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Rosi La Loca - ‬1 min walk
  • ‪O'Connell St. - ‬1 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪La Adriana - ‬1 min walk

About this property

Hostal El Pilar

Hostal with a 24-hour front desk, steps from Puerta del Sol
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front desk safe.

This Madrid hostal is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hostal El Pilar offers 38 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Hostal Castilla II - Puerta del Sol
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 872 reviews
The price is NZ$191
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Frequently asked questions

What is the cancellation policy at Hostal El Pilar?

Hostal El Pilar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal El Pilar?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Hostal El Pilar on 29 Oct 2025 start from NZ$425.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hostal El Pilar?

No, Hostal El Pilar does not offer an airport shuttle service.

What time are check-in & check-out at Hostal El Pilar?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hostal El Pilar?

No, only service animals are allowed.

Hostal El Pilar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 624 reviews
Rating 8 - Good. 210 out of 624 reviews
Rating 6 - Okay. 89 out of 624 reviews
Rating 4 - Poor. 39 out of 624 reviews
Rating 2 - Terrible. 25 out of 624 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Edgar, Kissimmee

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liquid in the bathroom through the bedroom
Stayed 2 nights in Jul 2025

2/10 Terrible

Yadel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hola, este hotel no es ni remotamente lo que usted espera, ni lo que se ve en las fotos que hay en Expedía, para empezar el baño de la Hab estaba muy pequeño y el toilet suelto, no se podía hacer necesidades en el, es casi imposible bañarse en ese lugar ya que la bañera es extremadamente pequeña con una cortina de muy mala calidad, el aire en muy mal estado, el control del TV prácticamente inoperable, el control del aire roto y funcionaba cuando quería, las sábanas y la cubre cama sucia el día que llegamos tuve que pedirle a la señora que la cambiara, y para rematar existe moho producto de la humedad en algunas áreas de la Hab. Pero lo peor de todo es el ruido que hay toda la noche proveniente de otras habitaciones y la calle , es imposible dormir , estuvimos casi 9 días sin poder dormir. Yo no soy una persona exigente, pero este lugar no lo recomiendo di para nada.
Stayed 8 nights in Jul 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

We enjoyed our stay. Alfredo was a great front desk host and gave us great directions to find our way around. We arrived early. Our room was not quite ready so they stored our luggage while we went and ate lunch. Then we were able to get in to our room early. Our room was clean and comfortable. It was also very quiet. This room was a perfect location. We could walk to Retiro Park and the Palacio Real and everywhere in between. There were many food options very nearby. The Sol metro station is just a 2 min walk- if that. FYI- if using an uber or taxi- be aware that a lot of times the street is blocked to traffic except police and deliveries. You will need to meet/leave the taxi/uber at the corner- it is not far at all though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 5 nights in Jul 2025

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This property is located right in the heart of Puerta del Sol. From there you can reach all of the most popular tourist destinations and restaurants, bars, etc, by walking. The metro is also right there. Overall, great spot to launch your explorations. The property itself is fine. My issue was on the first night when we arrived. The A/C was not working in the room. We were told that there was no other room and no option for a repair (at 4PM). No solutions such as a large fan or portable A/C units. We were offered a small office fan that did very little to offset the 90F degrees in the room. We (me, my wife and 2 daughters) ended up sweating all night and not sleeping at all. I realize that things can go wrong or break down but not having a solution is not acceptable. The next day we were moved to a better room down on the main level where the A/C worked and everything was fine. Overall, if you get lucky and all works when you arrive, the stay at this location is good. We were not reimbursed for the cost of the first night. The attitude was "what do you want me to do?" It's a shame as it could have been a better stay. After the first extremely hot night, everything was fine.
Stayed 5 nights in Jun 2025

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was nothing like described and pictured. It had not been renovated as described. The building was not secured even though it was late, and the room lock and key did not feel secure. Also it did not feel safe, as the window was to the interior center and there was no access to the fire escape. Though there were no smoking signs everywhere, I could smell people smoking. Finally, I ended up finding an alternative place and not staying there because I didn't feel comfortable or entirely safe. Though I did not expect a refund for the first night, I requested a refund for the second night which I had already paid for and the request was denied.
Stayed 2 nights in Jun 2025

4/10 Poor

Yanira

Travelled with group
Disliked: Amenities, property conditions & facilities
Too expensive for the place.The room needs renovation. Everything in the room is old including the bed covers, the beds were not comfortable at all. The place is very noisy and you can’t sleep, there is no explanation for noise
Stayed 7 nights in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very well located with a lot of things to do. Rooms were a bid small for a family of 3 but having the private room with bathroom in a hostal was a plus. Close to metro and walkable areas. AC and tv in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Isaias, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable and good dining options
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience, location and restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

Jivko

Liked: Cleanliness, amenities, property conditions & facilities
Good place ,
Stayed 2 nights in May 2025

8/10 Good

Roselys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the city..you can go walking to the best places
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostal está localizado en el segundo piso y me tomó unos minutos poder localizar el timbre para acceder a la recepción. El hostal se encuentra en buenas condiciones y la habitación fue acogedora. Localización estratégica muy cerca del Metro. Tenga en cuenta que la caja de seguridad es manejada por un tercero y cada vez que la utilices debes pagar un euro (una caja bastante arcaica), la misma no estaba asegurada contra un objeto fijo; si alguien accede a la habitación puede sencillamente llevarse la caja. No se si es algo común en hostales, pero éste utiliza llaves tradicionales para acceder a la habitación y me pidieron que la dejara en la recepción siempre antes de salir (algo que prefería no hacer). No obstante, me gustó la localización, el trato y las condiciones de este hostal y volvería a hospedarme en una futura ocasión.
Stayed 2 nights in Jun 2025

8/10 Good

Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is conveniently close to everything, staff is excellent, the place is very clean. ✨ My only complain is that you can hear absolutely everything so if you're a light sleeper this may not be your place. I had trouble sleeping one night because some women were being loud - staff told me that a little noise was acceptable till 12am (it was a little past 11:30pm and I had to wake up early for a tour). 💀
Stayed 8 nights in Jun 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located, clean, easy to check in and out. Stay twice in same place. Rooms are small, family trip and pick a 3 beds room with private bathroom, it was like hotel with a price of a hostal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities

good value

great location and service, clean and basic, good value
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, South Jordan

Liked: Cleanliness, property conditions & facilities
I was presently supprised how clean this place was. Great location, it better priced than any other hostel. We had a private bathroom which seemed new and modern. Great shower and Ac kept us cool at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dexterlee

Travelled with partner
Liked: Cleanliness
Very nice hotel, excellent service, perfect location
Stayed 3 nights in May 2025

10/10 Excellent

ALICIA

Stayed 2 nights in Jun 2025

6/10 Okay

Milena

Liked: Cleanliness, staff & service
Beds need cover.
Stayed 2 nights in May 2025

8/10 Good

Nilda

Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
If your room is up the steps from Checkin to a higher floor they open the elevator if you need for your luggage. Short walk to taxi stand. 24 hour access. Friendly, safe, small rooms and tiny bathrooms but quiet,private, very clean and accommodating if you are looking for an inexpensive hostel right off SOL. A/C works great.
Stayed 1 night in May 2025

6/10 Okay

Alexie

Liked: Cleanliness, amenities, property conditions & facilities
Place pretty , clean but is loud ! Can heard all my next room guest . Didn’t test well during my stay ! I heard everyone’s phones alarm
Stayed 3 nights in May 2025

8/10 Good

Youmna

Travelled with group
Liked: Cleanliness, amenities
Clean , great location, friendly staff
Stayed 5 nights in May 2025