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Hostal New go Inn

Property class: 2.5

Photo gallery for Hostal New go Inn

A row of yellow buildings with balconies, a wooden door, and a sign that reads "Hostal".
A reception desk with a wooden surface, a telephone, and a computer monitor.
A yellow building with a wooden door and metal railings on the balconies.
A hotel room with a bed, pillows, and a towel arrangement in the shape of swans.
A marble-floored hallway with a wooden handrail and a staircase leading to an upper level.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Calle Libertad 4, Madrid, madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with a patterned bedspread, a wooden chair, a radiator, and a window with a view of the outside.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Two single beds with wooden headboards, a small wooden nightstand with a remote control, and a white wall with a light switch.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

A bedroom with a bed, a nightstand, a window, and a wall switch.

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

A neatly made bed with a patterned bedspread, pillows, and a folded towel on a wooden bed frame in a hotel room.

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (matrimonial con cama supletoria)

A hotel room with two beds, each with a patterned bedspread and a rolled towel on the bed.

Double Room (matrimonial con cama supletoria)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room (pequeña)

A bedroom with a bed, a wooden desk, and a window.

Double Room (pequeña)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Economy Single Room, Shared Bathroom

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Double Room (Exterior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Hostal New go Inn puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hostal include free in-room WiFi. .This smoke-free hostal offers free WiFi in public areas, tour/ticket assistance and a front desk safe. .Attractions within a 15-minute walk of this Madrid Centro hostal include El Retiro Park and Plaza Mayor.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Casino Gran Via - 3 min walk - 0.3 km
  • Plaza de Cibeles - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Chueca Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Pink's - ‬1 min walk
  • ‪Casto - ‬1 min walk
  • ‪Bucólico Café - ‬2 min walk
  • Lilo
  • ‪La Paella de Reina - ‬2 min walk

About this property

Hostal New go Inn

Hostal New go Inn offers its guests tour/ticket assistance and a front desk safe. Public spaces have free WiFi.

This Madrid hostal is smoke free.

  • 22 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Hostal New go Inn offers 22 accommodations with a hairdryer. This Madrid hostal provides complimentary wireless Internet access. Bathrooms include baths or showers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal New go Madrid
Hostal New go Inn Madrid
Hostal New go Inn Pension
Hostal New go Inn Pension Madrid

Frequently asked questions

What is the cancellation policy at Hostal New go Inn?

Hostal New go Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hostal New go Inn?

No, Hostal New go Inn does not offer an airport shuttle service.

What time are check-in & check-out at Hostal New go Inn?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hostal New go Inn?

No, only service animals are allowed.

Hostal New go Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 262 reviews
Rating 8 - Good. 101 out of 262 reviews
Rating 6 - Okay. 21 out of 262 reviews
Rating 4 - Poor. 11 out of 262 reviews
Rating 2 - Terrible. 9 out of 262 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first-time visitor to Madrid, all I was looking for was a room with a bed in a convenient location, and HNGI certainly provided that: great location just off Gran Via close to the B
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, tiny room. Helpful staff. Great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina at the front desk is such a sweet beautiful woman very kind very clean and an amazing location close to the bus stop to the airport I will definitely book again on my next stay !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very nice and friendly, the place is really well located, building is old but you’ll have what you need for a fair piece.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not up to standard for a hotel at that price and rating. You could hear everything, people leaving, talking, doors slamming and so on. Don’t book if you wanna be able to sleep.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean property, welcoming staff
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, travel hostel but clean safe. lots of restaurant options nearby.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good staff and availability. Rooms are code to one another so every door slam and conversation and water running is audible.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay i had

God service.tidy all through Friendly staffs. Always ready to render help,when needed
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheap, but very good!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Great location. Easy walk to Chueca or Gran Via. Small but clean room. Nice shower. Hot water.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great customer service

Really friendly reception, and the 2nd day offered me a bigger better room after the other person checked out. Great location & great experience. Only downside was noise from the street and with no air conditioning it was really hot in the summer.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Just amazing price cualidad

Great experiencia from start ti finish Julie at recepción extremly helpfull
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Go Inn was located in a very friendly neighborhood and made it easily accessible to the Gran Via and all of the main tourist sites. I must also commend the workers and the comfortability of the place as well as the welcoming environment toward lgbtq people. Definitely recommend this hostal for all travelers to Madrid.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very central. Very good the prize in consideration. I missed aircondition though.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff, available 24 hours. Clean. But tiny room, shared bath good enough only for an overnight.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless, bed was neat, sheets and towels were fresh. Bathroom was in immaculate condition.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price offered, perfectly acceptable standard of accomodation. Bed was comfortable, had no issues with the ‘shared’ bathroom. Very worthwhile experience!
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hostel same as hotel in condition

Super clean! Central location! Cross the hostel is a super nice organic Restaurnat with good meals and amazing waiter. Easy to take bus directly to airport,
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally lost something and was very worried, but the staff were incredibly kind and helpful. They made calls to different places for me and also comforted me when I was upset. I’m really grateful for their support — thank you so much!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Just what I needed for one night. Clean, comfortable, convenient.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel for my last night in Madrid knowing I would not be spending much time there. It worked out perfectly. The room was small but a good value for the money. The facilities were clean and the staff were helpful. The hotel is in a very good area and is an easy walk to many of the main sites. I was very happy with my stay.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Perfect place to stay near puerto del sol by walking 5 min. It was also very clean. The staff was very kind and helpful. You can leave your luggage after check out. Unfortunately the walls were thin so you can hear all the noise of the others. But you can use earplugs.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel for affordable rates

My room was without the windows but I knew it before booked it. Super good service, very clean and super good price.
Stayed 1 night in May 2024