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Hotel Ciudad de Móstoles

Property class: 4

Photo gallery for Hotel Ciudad de Móstoles

A modern hotel room with a large bed, a glass shower enclosure, a small desk, and a wardrobe.
The exterior of Hotel C Mostoles with a modern design, featuring a blue facade, large windows, and a central entrance with a glass door.
A gym with various exercise machines, including a stationary bike and elliptical.
A modern lounge area with a blue sofa, wooden partitions, and tables with chairs.
A modern building with large glass windows and a covered outdoor area with umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Ctra. de Móstoles a Villaviciosa, Km 0.200, Mostoles, Madrid, 28931
  • Place, Rey Juan Carlos University, Móstoles Campus
    ‪8 min walk‬
  • Place, Parque Finca Liana
    ‪18 min walk‬
  • Place, Avenida de Portugal.
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪41 min drive‬

Room options

View all photos for Standard Twin Room

A modern hotel room with a large bed, a bedside table, a chair, and a wardrobe.

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

A hotel room with two beds, a wooden floor, a glass partition, and a wall-mounted lamp.

Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a large bed, a glass shower enclosure, a small desk, and a wardrobe.

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for DOUBLE EXECUTIVE

Premium bedding, down duvets, memory-foam beds, minibar

DOUBLE EXECUTIVE

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Mostoles

At Hotel Ciudad de Móstoles you'll be 2.2 km (1.4 mi) from Avenida de Portugal. and 4.1 km (2.5 mi) from Parque Oeste Shopping Center. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, El Gueridon, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 4024 square feet (374 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Within a 20-minute drive of this 4-property class Mostoles hotel, attractions include Gran Via and Royal Palace of Madrid.

What's nearby

  • Rey Juan Carlos University, Móstoles Campus - 8 min walk - 0.7 km
  • Parque Finca Liana - 18 min walk - 1.5 km
  • El Soto Park - 1 min drive - 1.8 km
  • Avenida de Portugal. - 4 min drive - 2.5 km
  • Museo de la Ciudad de Mostoles - 4 min drive - 2.5 km

Getting around

  • Universidad Rey Juan Carlos Station - 3 min drive
  • Mostoles el Soto Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive

Restaurants

  • ‪Tony Roma's - ‬10 min walk
  • ‪KFC - ‬6 min walk
  • ‪La Taguara De Mariamojito - ‬4 min drive
  • ‪Cervevería La Ribereña - ‬17 min walk
  • ‪VIPS - ‬10 min walk

About this property

Hotel Ciudad de Móstoles

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4024 square feet (374 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ciudad de Móstoles. Self parking is free.

This 4-star Mostoles hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Conference rooms
  • 4024 sq ft of conference space
  • 374 sq. m of conference space
  • Built in 2007
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ciudad de Móstoles offers 91 accommodations with minibars and a safe. Each accommodation is individually decorated. Memory foam beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

This Mostoles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Gueridon

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,024 square feet of conference space
  • Meeting rooms

Outdoors

  • Dock

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Locally sourced food prioritised
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Móstoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Frequently asked questions

What is the cancellation policy at Hotel Ciudad de Móstoles?

Hotel Ciudad de Móstoles offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ciudad de Móstoles?

Yep, Hotel Ciudad de Móstoles has a free self car park.

What makes Hotel Ciudad de Móstoles a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Ciudad de Móstoles.

Is Hotel Ciudad de Móstoles family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that Hotel Ciudad de Móstoles is a hit with families.

Does Hotel Ciudad de Móstoles serve breakfast?

You bet, buffet breakfast is available weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ciudad de Móstoles?

No, Hotel Ciudad de Móstoles does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ciudad de Móstoles?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ciudad de Móstoles?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ciudad de Móstoles?

No, only service animals are allowed.

Hotel Ciudad de Móstoles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 514 reviews
Rating 8 - Good. 195 out of 514 reviews
Rating 6 - Okay. 49 out of 514 reviews
Rating 4 - Poor. 20 out of 514 reviews
Rating 2 - Terrible. 14 out of 514 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Madrid airport and were heading to the sout-west and we stayed here on our way. It was very convenient and a nice and clean hotel. We thought it was a perfect stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jovita

Is nice hotel I guess nothing special
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Raul Antonio Campos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel, with great staff and good rooms.
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jo-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful stuff was excellent food was delicious. Just not a lot of availability to go out anywhere by foot.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel. Excellent breakfast
Stayed 1 night in Dec 2024
Verified review

8/10 Good

TAMER

Liked: Cleanliness, staff & service
Staff friendly but location is terrible far from everything and very poor amenities
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Edwin

Nice hotel, very modern and the food and service was excellent. Greatly recommend it.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet and comfortable hotel.

A quiet, clean and spacious room. Cafe / bar food was good.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Saliha

Liked: Cleanliness, staff & service
We stayed there for one night. It was ok.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited selection in the bar area
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.
Verified review

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Maria N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

Sarah Lee

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Marek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is a good hotel but service is not good. The wifi connection is very bad quality with necessity to make some login every day. I was there already several times (last time in 2019) and there is no improvement. Breakfast is also just basic, without any kind eggs or beans.
Stayed 3 nights in Sep 2022
Verified review

2/10 Terrible

Esteban

Liked: Cleanliness
Disliked: Staff & service
Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door
Stayed 1 night in Mar 2023

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