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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via

Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Lobby lounge
Outdoor dining
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

View map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(145 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

1 bedroom, minibar, in-room safe, desk

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Separate bedroom
Private bathroom
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

Hotel Emperador puts you in the heart of Madrid, within steps of popular attractions like Gran Via and Plaza de España - Princesa. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Stakeburger - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Emperador?

Hotel Emperador offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Emperador have a pool?

Yep, and guests love it! Hotel Emperador has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

Does Hotel Emperador serve breakfast?

You bet, our travelers can't get enough of the buffet breakfast here! Offered daily from 7:30 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Emperador?

No, Hotel Emperador does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Emperador?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emperador?

No, only service animals are allowed.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1211 out of 1705 reviews
Rating 8 - Good. 349 out of 1705 reviews
Rating 6 - Okay. 94 out of 1705 reviews
Rating 4 - Poor. 26 out of 1705 reviews
Rating 2 - Terrible. 25 out of 1705 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eleuterio, ORLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and great customer service. The upgrade room was very comfortable.
Stayed 3 nights in May 2025

8/10 Good

Karen

Stayed 5 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and location. Roof top area was great. Pool had no water in it and was not open. Very busy and loud noisy street. Hard to sleep.
Stayed 1 night in May 2025

8/10 Good

Wsaim Mohamad Abdul

Travelled with family
Liked: Property conditions & facilities
We’re checked in and then we went to the our room the Bed was dirty and has hair I called the manager and they came and replaced the Bed sheets ,by the way the hotel lobby has just 6-8 only The entrance doors very heavy , If you order Uber some time they missed the location
Stayed 4 nights in May 2025

6/10 Okay

Pablo

Stayed 3 nights in May 2025

10/10 Excellent

James

Grand for a

Nice size room overlooking the Grand Via, very quiet, nice service. Hotel has a great rooftop bar and the location was terrific. For an older hotel, it was classy, and nice
Stayed 5 nights in May 2025

8/10 Good

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel unfortunately we only booked it as it had a roof top pool On the first day went up to pool and it was empty! Asked receptionist and was told it was having maintenance done so a huge disappointment The bar prices are double that of all the other bars and restaurants we visited on our three day trip No view from the room would have liked a street view Otherwise staff very friendly and bed comfortable
Stayed 3 nights in May 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort

Disappointed

I was given an accessible room which was not what I had booked. I refused this room and was given another. It was an adjoining room and I could hear the people next door and I am sure they could hear me. I think when you are a solo traveller you are given the worst rooms.
Stayed 4 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Madrid
Stayed 1 night in May 2025

10/10 Excellent

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Highly recommended
Stayed 1 night in May 2025

6/10 Okay

Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Good hotel breakfast. Need to provide tissues
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and friendly attentive staff. I will stay here again!
Stayed 3 nights in May 2025

8/10 Good

SHARBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, por ubicación y servicios
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Apr 2025

8/10 Good

Elizabeth Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - upscale with great location. Great security, very helpful staff. Breakfast buffet was very lovely as well as rooftop bar and restaurant. Downside was that it was noisy. They had a banquet in the hotel and we could hear percussive music that didn't stop until 12:30 am. Also there was a dangerous doorstop in our bathroom with sharp jagged edges.
Stayed 3 nights in May 2025

8/10 Good

MaryEllen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop bar
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Emiliano Oscar

Stayed 2 nights in May 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service! Super convenient!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We were also here during the Madrid blackout and the staff were incredibly patient, accommodating, and helpful. Would highly recommend and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ignacio, Cibolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff and service. Loved the room and location in the center of the city. Easy walking to Plaza Mayor, Flamenco shows and so much more…we loved this place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heliberto

Stayed 4 nights in Apr 2025

10/10 Excellent

Awilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice people
Stayed 4 nights in Apr 2025

10/10 Excellent

Ireneusz, Freehold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city center. Walking distance to major attractions. Good breakfast and friendly staff.
Stayed 4 nights in Apr 2025