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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention centre, steps from Puerta del Sol

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Photo gallery for Hotel Europa

Front of property - evening/night
Premium Triple Room, Terrace | Balcony
Quadruple room with Puerta del Sol views
Breakfast, lunch, dinner served; Spanish cuisine
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Popular LocationPuerta del Sol2 min walk
  • Popular LocationGran Via4 min walk
  • Popular LocationPlaza Mayor7 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)25 min drive

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

Balcony

Premium Double Room, Terrace

10/10 Exceptional

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.6/10 Very good

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Triple room with Puerta del Sol views

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.5/10 Exceptional

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Double Room with Puerta del Sol views

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.6/10 Very good

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room

Single Room

9.2/10 Wonderful

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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includes taxes & fees
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About the area

Madrid

Hotel Europa places you in the centre of Madrid, connected to the convention centre and within a short 5-minute stroll of Puerta del Sol and Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Café Europa, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is available. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk
  • Gran Via - 4 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 11 min walk
  • Prado Museum - 15 min walk

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • La Mallorquina - 2 min walk
  • Rodilla - 2 min walk
  • Ciudad de Tui - 3 min walk
  • Casa Labra - 1 min walk
  • Café & Té - 1 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available for a fee: EUR 2 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 2.00 to 20.00 per person
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Europa?

As of 3 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel Europa on 13 Jun 2024 start from NZ$607.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Europa?

Yep, Hotel Europa has a self car park for EUR 25.00 per day.

Is Hotel Europa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Europa is a hit with families.

Does Hotel Europa serve breakfast?

Yep, cooked-to-order breakfast is available daily.

Is there a free airport shuttle available at Hotel Europa?

No, Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Europa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Europa?

No, only service animals are allowed.

Hotel Europa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 737 reviews" "
Rating 8 - Good. 162 out of 737 reviews" "
Rating 6 - Okay. 55 out of 737 reviews" "
Rating 4 - Poor. 21 out of 737 reviews" "
Rating 2 - Terrible. 9 out of 737 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but you need to understand that the plaza de sol is busy day and night. We had problems sleeping!
Stayed 4 nights in Feb 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Alex

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Horrible experience !!
Check in supposed to start frim 2 pm . I arrived at 3 pm and had to wait one hour for my room . I asked for a double room and got a twin room . Not impressed. We are in winter and the air conditioning was on insread of the heating . I turned on the heating and dod not work . I called reception and they sent someone to check the heating . After abother 30 min. The room was colder than when i arrived . I called thek again and after 15 min. They called me back saying they will change the room . Agaon the new room had a twin bed and not a double as i especially specifidd in my original booking . The onmy good thing of my stsy was the view of the centre of Madrid . To finalise i wanee dro take a shower the day of my depparture and the water was completely cold . Not hot aater or even warm water . There were repairs throughout my stay as well. Overall it was a horrible experience and it was not cheap at all . I paid 400 euros for 2 nights. Would not recommend this hotel and for sure will not stay in Hotel Europa again
Stayed 2 nights in Feb 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities
A fantastic location in puerta del sol, a lovely cafe and friendly service. However there was clearly work going on in the hotel, none of which was explained or apologised for.
Stayed 5 nights in Feb 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE this hotel! This was my 2nd stay at the Hotel Europa. The staff is wonderful and very attentive. Everyone speaks English which makes it easier. The rooms are great and beds very comfortable. The bathrooms are amazing- the best I have had in Europe. This is a top notch boutique style hotel in a fantastic location right off the Puerto Del Sol square.
Stayed 2 nights in Jan 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosanne

Stayed 4 nights in Dec 2023

6/10 Okay

Christian

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Heater did not work. The room was freezing cold.
Stayed 2 nights in Dec 2023