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Hotel Europa

3.0 star property
Hotel connected to the convention centre in Madrid with a restaurant

Photo gallery for Hotel Europa

City view
Breakfast, lunch, dinner served; Spanish cuisine
Reception
Front of property
Premium Triple Room, Terrace | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Madrid

Hotel Europa places you in the centre of Madrid, connected to the convention centre and within a short 5-minute stroll of Puerta del Sol and Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Café Europa, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk

About this property

Hotel Europa

Hotel connected to the convention centre in Madrid with a restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Europa?

Yep, Hotel Europa has a self car park for EUR 25.00 per day. A self car park is also available, for a fee.

Does Hotel Europa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Europa?

No, Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Europa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Europa?

No, only service animals are allowed.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1016 reviews
Rating 8 - Good. 194 out of 1016 reviews
Rating 6 - Okay. 57 out of 1016 reviews
Rating 4 - Poor. 21 out of 1016 reviews
Rating 2 - Terrible. 10 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Stayed 3 nights in Nov 2025

10/10 Excellent

KAM KONG

Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable and the staff is attentive. The hotel is quiet despite being right next to Puerta del Sol. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara Diane

Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 5 nights in Nov 2025

10/10 Excellent

Lupe

Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Stayed 2 nights in Nov 2025

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff, great locationn
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Large clean room in walkable location
Stayed 3 nights in Nov 2025

8/10 Good

Manuel, Metairie

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Tho

Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Staff was so friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

LALITA

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and house keeping was done every day. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Stayed 2 nights in Oct 2025

10/10 Excellent

HUGO

Stayed 1 night in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. In the heart of everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights at the end of a Camino walk. The location was excellent; steps from the commuter train stop, walking distance to major and less major attractions. The room was clean, large and comfortable. We initially were assigned an interior room, but on request were given a room with view of the plaza, busy and probably a bit noisier, but good windows/balcony doors kept the noise down to a reasonable level.
Stayed 3 nights in Oct 2025

10/10 Excellent

ashraf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant and lively place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Savita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is that it is right in the plaza de sol! Besides, the other destinations are walkable from here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ulises, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff, good breakfast. We’ll recommend the hotel to others!
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 2 nights in Oct 2025