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Hotel Exe Plaza

4.0 star property
Hotel with a 24-hour front desk, steps from Paseo de la Castellana

Photo gallery for Hotel Exe Plaza

Hypo-allergenic bedding, down duvets, minibar, in-room safe
Bar (on property)
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Front of property
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$157
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Paseo De La Castellana 191, Madrid, Madrid, 28046
  • Plaza de Castilla
    ‪2 min walk‬
  • Bernabéu Stadium
    ‪2 min drive‬
  • Gran Via
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Room (with Extra Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bidet
Hairdryer
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Single Use)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Single Use)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Romantic Room (Cava bottle + chocolates)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Romantic Room (Cava bottle + chocolates)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Double or Twin Room

8.6 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Familiar Room, connecting room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Familiar Room, connecting room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Single Use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
  • 36 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

At Hotel Exe Plaza you'll be within steps of popular attractions like Paseo de la Castellana and Plaza de Castilla. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Tetuán hotel include Bernabéu Stadium and Gran Via.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Plaza de Castilla - 2 min walk - 0.2 km
  • Bernabéu Stadium - 2 min drive - 1.8 km
  • Gran Via - 8 min drive - 5.8 km
  • Puerta del Sol - 9 min drive - 6.5 km

Getting around

  • Plaza de Castilla Station - 3 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 13 min drive

Restaurants

  • ‪Asador de Aranda - ‬2 min walk
  • ‪Faborit - ‬2 min walk
  • McCafé
  • ‪Rodilla - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Hotel Exe Plaza

Hotel with a 24-hour front desk, steps from Paseo de la Castellana
Public spaces have free WiFi. A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Exe Plaza. For a fee, parking is available.
  • 1 building
  • 262 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Water dispenser
Hotel Exe Plaza offers 262 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Exe Plaza?

Hotel Exe Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Exe Plaza?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Exe Plaza on 21 Aug 2025 start from NZ$156.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Exe Plaza?

Yep, Hotel Exe Plaza has a self car park for EUR 19 per day.

Does Hotel Exe Plaza serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Exe Plaza?

No, Hotel Exe Plaza does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Exe Plaza?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Exe Plaza?

No, pets are not allowed.

Hotel Exe Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good Stuff very nice people
Stayed 2 nights in Jan 2025

8/10 Good

ENMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is fantastic! Not far away from the old part of Madrid, good restaurants and shopping places near by. Building is new and cleaning service is great. I removed a star for two reasons, first, the towels were a little bit old 😔…Second, I had been in many four star hotels, so I am used to see magnificent breakfast options that are perfect for lunch or dinner, but this hotel only serves a continental breakfast which it is not bad, but it is ok for a three stars hotel.
Stayed 6 nights in Apr 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location just steps from metro station, breakfast is great and staff is really kind. Rooms are outdated. You have to wait a long time to use the elevator, they only have one working.
Stayed 8 nights in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall pretty good except for a couple of minor setbacks. First, the property has 11 floors but only 1 working elevator. As you can imagine, queues and long wait times for the elevator were commonplace. Also, the wifi in the room did not work well unless your device is located right next to the door. Otherwise, my stay was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

OSCAR EDUARDO, Sunnyside

Disliked: Property conditions & facilities
Location is good, but the hotel needs serious renovations and care in the rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcos

Stayed 1 night in Feb 2025

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location around lots of excellent restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Exe Madrid

Great Hotel in a convenient location for exploring Madrid. The hotel was clean, staff were friendly and helpful. We had a family room which had everything we needed and the breakfast buffet had all the choices we could possibly want (and more!!)
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

functional hotel

Good location, and rooms are clean and functional. The room was too warm, and the ac didn't seem to cool it. throughout our stay only 1 lift that holds 4-5 people with cases was working, which is not great for a 10 floor hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, friendly staff and very well connected.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a convenient location in Madrid, fun neighborhoods nearby (eg, Nueva Espana), and steps from Metro that can get you everywhere.
Stayed 13 nights in Jan 2025

10/10 Excellent

Marco

Stayed 2 nights in Nov 2024

10/10 Excellent

Chenbo

simple, but good stay
Stayed 1 night in Sep 2024

8/10 Good

Jaime, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering Europe’s standards for room sizes, I found the room to be quite spacious. While the hotel has a bit of a vintage charm, the rooms themselves are very comfortable and well-maintained.
Stayed 9 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

ana lilia

Stayed 4 nights in Oct 2024

10/10 Excellent

Freddy

Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 2 nights in Oct 2024

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Check in and check out were fast and easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Location in Madrid!! Nice Place!
Stayed 5 nights in Oct 2024

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was dirty from entrance, to front desk to elevators. The place feels antiquated and neglected in terms of maintenance. Customer service is rude and any ask that you have will be poorly handled. Bed sheet were not clean. You can hear every time other rooms use their toilet. The location is not that bad. In general: Regardless of how high the demand is, you should never pay more than $60 per night as that is the value will get.
Stayed 1 night in Oct 2024

6/10 Okay

MARICELA

Travelled with family
Liked: Cleanliness, staff & service
In general is an average hotel to sleep and have a good breakfast in town, if you all you need is a decente sleep it meets the need of it. Nothing fancy. The price is fair, their staff is kind. Internet is good, the area is not the most nice, however is Ok if you need something just between the airport and the city. Bed and room was confortable. Family room as ONE bathroom only. Minibar is expensive. Parking lot is convenient.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast selection
Stayed 1 night in Sep 2024