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Hotel ILUNION Alcalá Norte

4.0 star property

Photo gallery for Hotel ILUNION Alcalá Norte

Lobby sitting area
Lobby
Exterior
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$192
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪8 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, blackout curtains

Triple Room, 2 adults and 1 child

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • City view
  • 28 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(93 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Madrid

At Hotel ILUNION Alcalá Norte you'll be within a 10-minute walk of Calle de Alcalá and 3.5 km (2.2 mi) from IFEMA. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Alcala Norte Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 2390 square feet (222 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class San Blas-Canillejas hotel include El Retiro Park and Bernabéu Stadium.

What's nearby

  • Calle de Alcalá - 8 min walk - 0.7 km
  • La Quinta de los Molinos Park - 8 min walk - 0.7 km
  • Alcala Norte - 19 min walk - 1.6 km
  • Riyadh Air Metropolitano - 5 min drive - 1.8 km
  • Centro Comercial Campo de las Naciones - 6 min drive - 2.9 km

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 10 min drive

Restaurants

  • ‪Tomate El Placer - ‬7 min walk
  • ‪Seteventos - ‬8 min walk
  • ‪Mar y Tierra San Blas - ‬6 min walk
  • ‪Omarán - ‬3 min walk
  • ‪The Sippers Coffee - Specialty Coffee & Brunch - ‬3 min walk

About this property

Hotel ILUNION Alcalá Norte

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 4 levels
  • 2390 sq ft of conference space
  • 222 sq. m of conference space
  • Built in 2004
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel ILUNION Alcalá Norte offers 212 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel ILUNION Alcalá Norte?

Hotel ILUNION Alcalá Norte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel ILUNION Alcalá Norte?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel ILUNION Alcalá Norte on 2 Apr 2026 start from NZ$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel ILUNION Alcalá Norte serve breakfast?

You bet, buffet brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel ILUNION Alcalá Norte?

No, Hotel ILUNION Alcalá Norte does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ILUNION Alcalá Norte?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel ILUNION Alcalá Norte?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel ILUNION Alcalá Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zulema

Stayed 2 nights in Sep 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional. The breakfast was nice and good options.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stoytcho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money in Madrid
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Ross

Travelled with group
Disliked: Staff & service
Lots of noise, music playing loud in the other rooms until 3am, asked reception over 7 times to sort and didn’t just go asked to move rooms to get some sleep. Which I was forced to at 3am! No apology
Stayed 3 nights in Dec 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
good service. breakfast is variety items.
Stayed 2 nights in Oct 2025

10/10 Excellent

Israa Ahmed Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Jenny, Mansfield

Liked: Cleanliness
Housekeeping front end was great. There’s only a few issues with the dining area with strong personalities and at the bar they can be extremely rude, but other than that, I had a great time and was satisfied with the rest of their service services.
Stayed 6 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too Notch! The place was super clean and the people that work there were super friendly and very helpful. I loved their breakfast in the AM! Overall 5/5
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The breakfast was OVER PRICED FOR WHAT IS ON OFFER...clean room..aircon fine
Stayed 2 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
clean room. some amenities not provided. over all good stay!
Stayed 3 nights in Nov 2025

8/10 Good

Genyfer

Liked: Cleanliness, staff & service, amenities
Very nice hotel and not far from tourist attraction! Very clean and staff was super nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Iliana

Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
will be back
Stayed 8 nights in Oct 2025

10/10 Excellent

Brian

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Amauris

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay! I had a great experience at this hotel. The building is in excellent condition, everything looks well-maintained and clean. The rooms are very comfortable and spotless. The location is perfect — the metro is just a short walk away, making it easy to get to the center of Madrid in minutes. The area around the hotel is quiet and safe, with shops and restaurants nearby. Overall, a great place to stay if you want comfort, cleanliness, and convenience. Highly recommended! Tuve una muy buena experiencia en este hotel. El edificio está en excelentes condiciones, todo se ve bien cuidado y limpio. Las habitaciones son cómodas y están impecables. La ubicación es perfecta: el metro está a pocos minutos caminando, lo que facilita llegar al centro de Madrid. La zona es tranquila y segura, con tiendas y restaurantes cerca. En general, un lugar ideal para quienes buscan comodidad, limpieza y buena ubicación. ¡Muy recomendable!
Stayed 7 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to go with your pet! The room was great and great location
Stayed 6 nights in Oct 2025

10/10 Excellent

Eraven Lofranco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didnt expect the room to be really spacious. The staff were really accommodating and approachable all throughout. The breakfast was good.p
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Evelyn, Hayward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great just far from the metro.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Stayed 4 nights in Oct 2025

10/10 Excellent

Philip John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025