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Hotel ILUNION Pio XII

4.0 star property
Hotel with a restaurant, near Bernabéu Stadium

Photo gallery for Hotel ILUNION Pio XII

Lobby sitting area
Property preview
Daily buffet breakfast (EUR 18 per person)
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$207
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Avenida Pio XII, 77, Madrid, Madrid, 28016
  • Place, Plaza de Castilla
    ‪19 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Place, Gran Via
    ‪8 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed, 2 Adults and 1 Child

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Down duvets, in-room safe, desk, laptop workspace

Single Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Down duvets, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Extra bed

Down duvets, in-room safe, desk, laptop workspace

Double Room with Extra bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

At Hotel ILUNION Pio XII you'll be within a 20-minute stroll of Plaza de Castilla and Azca Financial District. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The brasserie, Pio XII Restaurant, is open for breakfast, lunch and dinner. 4306 square feet (400 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Chamartín hotel include Bernabéu Stadium and Gran Via.

What's nearby

  • Plaza de Castilla - 19 min walk - 1.6 km
  • Bernabéu Stadium - 3 min drive - 2.5 km
  • IFEMA - 5 min drive - 6.7 km
  • Gran Via - 8 min drive - 6.5 km
  • Puerta del Sol - 9 min drive - 7.2 km

Getting around

  • Duque de Pastrana Station - 7 min walk
  • Madrid Chamartín Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • ‪La Pausa - ‬17 min walk
  • ‪El Doke - ‬6 min walk
  • ‪Restaurante Estébanez - ‬11 min walk
  • ‪Restaurante Sal Negra - ‬11 min walk
  • ‪El Abuelo - ‬11 min walk

About this property

Hotel ILUNION Pio XII

Hotel with a restaurant, near Bernabéu Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Pio XII. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 7 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2002
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel ILUNION Pio XII offers 214 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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includes taxes & fees
12 Oct - 13 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel ILUNION Pio XII?

Hotel ILUNION Pio XII offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel ILUNION Pio XII?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel ILUNION Pio XII on 19 Oct 2025 start from NZ$206.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel ILUNION Pio XII?

Yep, Hotel ILUNION Pio XII has a self car park for EUR 18.00 per day.

Does Hotel ILUNION Pio XII serve breakfast?

Yeah, travelers can't get enough of the buffet breakfast here! Served daily between 7 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel ILUNION Pio XII?

No, Hotel ILUNION Pio XII does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ILUNION Pio XII?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel ILUNION Pio XII?

Check-in begins at 2:00 PM. Check-out time is noon.

Reviews

Hotel ILUNION Pio XII Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 645 out of 1039 reviews
Rating 8 - Good. 266 out of 1039 reviews
Rating 6 - Okay. 83 out of 1039 reviews
Rating 4 - Poor. 25 out of 1039 reviews
Rating 2 - Terrible. 20 out of 1039 reviews

Reviews

10/10 Excellent

Ziyuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A bus takes you right to downtown.
Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very consistent excellence, great staff. Rooms, eyc. Hotel is well communicated with public transport. The only drawback is that there are mo stores or restaurants nearby within a short walk. However a bus ride for 1.50 euros gets you these place. Bus stop is in front of hotel for several buses.
Stayed 7 nights in Jun 2025

10/10 Excellent

John, Wakaw Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. We were there for 6 days. No complaints. Everything was top notch. Buses and Metro were close by so easy to come and go during the day. Totally recommend this hotel.
Stayed 5 nights in May 2025

8/10 Good

Ruben, Caracas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable hotel. It has everything you need and the staff is super friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 8 nights in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old. The AC is down for two hours on the first day
Stayed 2 nights in May 2025

10/10 Excellent

francisco

Stayed 1 night in Jun 2025

10/10 Excellent

Wargner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien!!
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and nice location
Stayed 1 night in May 2025

6/10 Okay

leon

Liked: Cleanliness, staff & service
Can be better
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wambui

Stayed 1 night in May 2025

4/10 Poor

Jose, Springville

Travelled with family
Disliked: Property conditions & facilities
Second time in this hotel, first time in 2017 excellent. No this time, lobby and dinning area look awesome; but when you get the room looks completely different. All the walls dirty, the sink and shower drain don’t work properly ( both ) the bathroom door handle it is broken ( I did not reported it; but I don’t know why the cleaning worker don’t reported it ), the toilet seat also broken, not body cream provided, the toilet paper very very cheap. I think, we will not return to Madrid; but if we do, for sure, for sure don’t stay in this 2 1/2 star.
Stayed 6 nights in May 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Very clean, staff extremely helpful and breakfast buffet was great. Would definitely recommend staying here.
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel at Madrid,

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in May 2025

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have stayed at this location many times and at other Illunion hotel locations as well. After this experience I think we will change that habit. We arrived three hours early after having flown 16 hours and wanted to rest, if possible, for a few hours before going to see our new niece. I am a Premium Expedia member who is elegible for free upgrades, early check-ins and late check-outs when possible. This hotel is listed as participating in Expedia's VIP member program, but decided to charge us and extra €20 for early check-in anyway. I requested a refund after remembering that early check-in should have been one of my Premium member benefits but I never received a response.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent location
Stayed 5 nights in Apr 2025

10/10 Excellent

DEYWIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025