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Hyatt Regency Hesperia Madrid

5.0 star property
Luxury hotel connected to the convention centre in Madrid with a restaurant

Photo gallery for Hyatt Regency Hesperia Madrid

Restaurant
Property preview
Presidential Suite (with Club Access) | Terrace/patio
Exterior
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
The current price is NZ$385
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Paseo Castellana 57, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪3 min walk‬
  • Place, Bernabéu Stadium
    ‪2 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Regency, with Club Access)

Executive Suite (Regency, with Club Access) | View from room

Executive Suite (Regency, with Club Access)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency, with Club Access)

Suite, 1 King Bed (Regency, with Club Access)

Suite, 1 King Bed (Regency, with Club Access)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

1 King Bed

  • Sleeps 2

View all photos for Family Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Family Suite

  • Sleeps 4

View all photos for Regency Twin Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Regency Twin Suite

  • Sleeps 3

View all photos for Ambassador Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Ambassador Suite

  • Sleeps 2

View all photos for 1 King Bed Junior Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

1 King Bed Junior Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe King Suite

  • Sleeps 3

View all photos for Room, 1 King Bed (PREMIUM KING BED)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed (PREMIUM KING BED)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed, Terrace

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite (with Club Access)

Presidential Suite (with Club Access)

Presidential Suite (with Club Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ambassador, with Club Access)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite (Ambassador, with Club Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room With Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Premium King Room With Terrace

  • Sleeps 2

View all photos for Premier King Room

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Premier King Room

  • Sleeps 2

View all photos for Premium King Room

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Premium King Room

  • Sleeps 2

View all photos for Regency King Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Regency King Suite

  • Sleeps 2

View all photos for 2 Twin Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

2 Twin Beds

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe King Room

  • Sleeps 2

View all photos for Premium Twin Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Premium Twin Bed

  • Sleeps 2

View all photos for Deluxe King Bed With City View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe King Bed With City View

  • Sleeps 2

View all photos for Deluxe King Room With Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe King Room With Terrace

  • Sleeps 2

View all photos for Regency Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Regency Executive Suite

  • Sleeps 2

View all photos for Presidential Suite

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Presidential Suite

  • Sleeps 3

About the area

Madrid

Hyatt Regency Hesperia Madrid places you in the heart of Madrid, connected to the convention centre and 1.6 km (1 mi) from Bernabéu Stadium. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .Mery Bárbola is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Chamberí hotel, you'll be 2.5 km (1.6 mi) from Gran Via and 3 km (1.9 mi) from Prado Museum.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 3 min walk - 0.3 km
  • Sorolla Museum - 5 min walk - 0.5 km
  • U.S. Embassy - 10 min walk - 0.9 km
  • Bernabéu Stadium - 2 min drive - 1.8 km

Getting around

  • Gregorio Maranon Station - 1 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Udaipur Indian Cuisine - ‬2 min walk
  • ‪Leña - ‬1 min walk
  • ‪Las Bridas - ‬4 min walk
  • ‪Smoked Room - ‬1 min walk
  • ‪La Madreña - ‬3 min walk

About this property

Hyatt Regency Hesperia Madrid

Luxury hotel connected to the convention centre in Madrid with a restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Hesperia Madrid. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 9 levels
  • Conference rooms
  • Built in 2001
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Emperador Premium Room
Barceló Emperatriz
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,032 reviews
The price is NZ$425
includes taxes & fees
14 Dec - 15 Dec
Barceló Emperatriz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mery Bárbola

Things to do

  • Gym
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Self-parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hesperia Madrid?

Hyatt Regency Hesperia Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hesperia Madrid?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Hesperia Madrid on 13 Dec 2025 start from NZ$384.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hesperia Madrid?

Yep, Hyatt Regency Hesperia Madrid has a self car park for EUR 35 per night.

What makes Hyatt Regency Hesperia Madrid a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Hesperia Madrid.

Is Hyatt Regency Hesperia Madrid family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hyatt Regency Hesperia Madrid is a hit with families.

Does Hyatt Regency Hesperia Madrid serve breakfast?

You bet, buffet breakfast is available on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Hesperia Madrid?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Regency Hesperia Madrid?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Regency Hesperia Madrid?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Hesperia Madrid?

Cats and dogs are welcome at Hyatt Regency Hesperia Madrid, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Hyatt Regency Hesperia Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 708 reviews
Rating 8 - Good. 164 out of 708 reviews
Rating 6 - Okay. 46 out of 708 reviews
Rating 4 - Poor. 11 out of 708 reviews
Rating 2 - Terrible. 7 out of 708 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lester

Stayed 2 nights in Aug 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Stayed 2 nights in Apr 2025

10/10 Excellent

MILENA, Clinton

Stayed 1 night in Jul 2025

10/10 Excellent

camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Ngai Shing

Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel staff were great…from the bellhop who first greeted us, to the check in agents and the very helpful concierge. The room was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean. Nice staff.
Stayed 1 night in Jun 2025

8/10 Good

Alejandro

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Recently renovated properly. Quiet rooms. Fabulous breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

ana

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Donna De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
The room was quite small, but otherwise very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Ana

Stayed 3 nights in Apr 2025

10/10 Excellent

ed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and helpful service, large lobby and dining area
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Close to walk and easy to take the bus. Walk distance from Salamanca and the Santiago Bernabeu. Service very personal and attentive. Kiddos to Eric, Jorge and Anna in the bar restaurant. They accommodated to every requirement. Also they three lady at the concierge, very knowledgeable and patient. If I go back that is the place hands down my place. Antonio
Stayed 3 nights in Feb 2025

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice big room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the Bernabeu. Easily within walking distance to stadium. Metro lines close by to get around the city. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia. Tremendo hotel.
Stayed 5 nights in Jan 2025

2/10 Terrible

Talal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room services very bad , and no dry clean for clothes as normal 5 stars hotel, not all staff speaking english as all international5 stars hotels …
Stayed 4 nights in Jan 2025