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Melia Castilla

4-star property
Calle del Poeta Joan Maragall, 43, Madrid, Madrid 0508 053 286
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4.0 out of 5
Very good!
See all 1 wotif Reviews

"Great lobby, bars and facilities with friendly helpful staff. Really good choice if you don’t want to be too far from the airport but it is a bit far ... " More

By a verified traveller on Tue 18 Sep 2018

Points Of Interest

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Hotel Description

A luxury stay in the heart of Madrid awaits you at Melia Castilla. Within just a 15-minute stroll, you'll find Plaza de Castilla and Santiago Bernabéu Stadium. Highlights at this family-friendly hotel include 3 restaurants, 2 coffee shops/cafes, and a 24-hour gym.

A day of pampering can include hot stone massages and detox wraps along with aromatherapy and mani/pedis. The restaurant, L'Albufera, serves Spanish cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle.

Places within a 30-minute walk of this 4-star Tetuán hotel include Cuatro Torres Business Area and Hospital La Paz.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$388* Per night/room 19 May - 20 May

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite (The Level Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Communicated The Level (2Ad+1Ch)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Level, Premium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melia Castilla ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Melia Castilla

Everyone (1)
4 out of 5
Great lobby, bars and facilities with friendly helpful staff. Really good choice if you don’t want to be too far from the airport but it is a bit far from the city. Pool was too cold to swim in most days as its surrounded by tall buildings and doesn’t really get the sun until late in the afternoon. Very close to Real Madrid soccer stadium which was great for game night. Good clean rooms and decent gym. Concierge were great. We would definitely stay here again.

Posted by , from Sydney AUS on 18 Sep. 2018

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Comment from Hotel Management

23 Sep. 2018 by Guest Experience Manager

Dear Mel. We appreciate the feedback about your recent experience at the hotel. I am very glad to hear you thoroughly enjoyed your visit with so many positive comments and We would love to have return very soon. Best Regards.

About the Melia Castilla

Location Calle del Poeta Joan Maragall, 43, Madrid, Madrid 28020

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:

  • Swimming pool

Property Features

Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 909 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid (XTI-Chamartin Train Station) (1.9 km / 1.2 mi)
  • Metro station: Cuzco Station (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

L'Albufera - This restaurant specializes in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

Distrito 798 - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Lobby Café - This café specializes in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.

El Pelícano - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Castilla
  • Meliá Castilla Hotel
  • Melia Castilla Hotel Madrid
  • Meliá Castilla Hotel Madrid
  • Meliá Castilla Madrid
  • Melia Hotel Castilla
  • Meliá Castilla
  • Melia Castilla Hotel
  • Melia Castilla Madrid
  • Melia Castilla Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.