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Mercer Madrid

Photo gallery for Mercer Madrid

Spa
A modern interior with a unique hanging sculpture.
A hotel lobby with wooden flooring, a reception desk, and a seating area.
A multi-story building with a classical architectural style, featuring balconies, large windows, and a corner location.
A modern restaurant interior with a central bar, wooden tables, and chairs.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
C/ Ruiz de Alarcón, 5, Madrid, 28014
  • Place, National Prado Museum
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a large bed, wooden wardrobe, and a seating area.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A modern bedroom with a wooden bed frame, a bedside table, a lamp, and a view of the city through large windows.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe

A hotel room with a bed, a bedside table, a wall-mounted light, and a curtain.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern living room with a leather sofa, a wooden coffee table, a lamp, and a bookshelf.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Premium Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a small table with a bottle, a chair, and a wardrobe.

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

A modern hotel room with a leather sofa, a small table, a chair, a desk, and a shower area.

Grand Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mercer Suite

A modern living room with a sofa, a coffee table, a chair, a desk, and a bookshelf.

Mercer Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A modern living room with a leather sofa, a small round table with a vase of flowers, a grey armchair, and a wooden coffee table.

Suite

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Mercer Madrid . Within a short 5-minute stroll, you'll find popular places like El Retiro Park and National Prado Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class Jerónimos hotel include Gran Via and Plaza de Cibeles.

What's nearby

  • Paseo del Prado - 2 min walk - 0.2 km
  • National Prado Museum - 3 min walk - 0.3 km
  • El Retiro Park - 5 min walk - 0.4 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Banco de Espana Station - 5 min walk
  • Madrid Recoletos Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Em Sherif Madrid - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Ritz Garden - ‬4 min walk
  • ‪James Joyce Irish Pub Madrid - ‬6 min walk
  • ‪Pictura - ‬3 min walk

About this property

Mercer Madrid

Mercer Madrid offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Mercer Madrid . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 61 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercer Madrid offers 61 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 42 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 85 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 35 for children
  • Valet parking fee: EUR 70 per night
  • Pet fee: EUR 85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

Is parking available at Mercer Madrid ?

Yep, Mercer Madrid has valet parking for EUR 70 per night.

Is there a spa on site at Mercer Madrid ?

There's no onsite spa, but this property does offer services like massages.

Does Mercer Madrid have a pool?

Mercer Madrid has an outdoor pool.

What makes Mercer Madrid a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercer Madrid .

Does Mercer Madrid serve breakfast?

You bet, buffet brekkie is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercer Madrid ?

No, Mercer Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Mercer Madrid ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercer Madrid ?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercer Madrid Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stayed 3 nights in May 2026